Kentucky Fried Chicken – KFC Pretoria Branches
Boasting an original recipe that has been sought-after by many for the preparation of finger licking good chicken, Kentucky Fried Chicken (KFC) is fast food which is popular worldwide. People all over crave over that extra special taste of the chicken as prepared by Kentucky Fried Chicken (KFC), whose chicken is truly finger licking good.
With franchised outlets located all over the world, Kentucky Fried Chicken (KFC) is the number one choice in fast food chicken by a large percentage of the community. Hungry for some finger licking good chicken? Then why not stop by at Kentucky Fried Chicken (KFC) on your way home from work today…
Pretoria KFC Branches:
- KFC Sunnyside- Tel: +27 12 549 3561
- KFC Arcadia - Tel: +27 12 440 1713
- KFC Attlynn Shopping Centre - Tel: +27 12 373 5383
- KFC Central Forum - Tel: +27 12 325 34873
- KFC East Lynne - Tel: +27 12 800 1537
- KFC Elardus Park Shopping Centre - Tel: +27 12 345 3448
- KFC Esselen Str - Tel: +27 12 44 09701
- KFC Faerie Glen - Tel: +27 12 991 8121
- KFC Gift Acres Convenience Centre - Tel: +27 12 361 5666
- KFC Hendrik Verwoerd Rd - Tel: +27 12 653 6622
- KFC Hermanstad - Tel: +27 12 379 6832
- KFC Jacaranda Shopping Centre - Tel: +27 12 330 3259
- KFC Karenpark - Tel: +27 12 549 3561
- KFC Kolonade Centre - Tel: +27 12 548 2542
- KFC Lyttelton Manor - Tel: +27 12 664 5314
- KFC Mahube Valley - Tel: +27 12 840 1631
- KFC Mamelodi Crossing EXTENSION - Tel: +27 12 365 1881
- KFC Mayville - Tel: +27 12 335 7950
- KFC Menlyn Park Shopping Centre - Tel: +27 12 368 1676
- KFC Piering Rd – Tel: +27 12 345 1093
- KFC Pretoria-Noord - Tel: +27 12 546 0275
- KFC Pretorius St - Tel: +27 12 325 8885
- KFC Silverton – Tel: +27 12 804 6512
- KFC Van der Walt Street - Tel: +27 12 320 0391
- KFC Waterglen Park Shopping Centre - Tel: +27 12 993 2222
- KFC Wierda Park - Tel: +27 12 654 5050
- KFC Wonderboom Junction - Tel: +27 12 543 0627
- KFC Zwartkop - Tel: +27 12 663 3979
Contact details for Kentucky Fried Chicken:
For more information on Kentucky Fried Chicken, visit their website at: www.kfc.com
This posting about Kentucky Fried Chicken | Fast Foods | KFC was sponsored by search engine South Africa. Should you wish to advertise on this website contact search engine: info@etraffic.co.za, www.searchengine.co.za
Filed under: Fast Foods
Well this is now the 5th time I have tried too buy Icecream- your famous new Italian coffe at Sherwood Kentucky and once again no icecream….. so decided to go to Westville Kentuck, low and behold …… NO ICE CREAM…. what is going on ??????? PLEASE CAN SOMEONE DO SOMETHING ABOUT THE KENTUCKY IN SHERWOOD, THEIR SERVICE STINKS, THEY HAVE NEVER GOT FRESH CHICKEN AND CERTAINLY NEVER GOT ICE CREAM, AT WESTVILLE YOU MORE OFTEN THAN NOT GET THE WRONG ORDER OR NOT A COMPLETE ORDER AND NOW LATELY ALSO NO ICECREAM….. HELP!!!! MY CELL 082 568 0087
EK IS NOU GATVOL VIR DIE PATETIESE DIENS VAN KENTUCKY DANOVA MOSSELBAAI. WAAROM PLAAS KENTUCKY ADVERTENSIES OP TV VIR GOEDERE WAT HULLE NIE KAN LEWER NIE??? DIS NOU DIE VIERDE KEER DAT EK SPESIAAL UITRY NA KENTUCKY OM VIR MY EN GESIN AVELANCE ROOMYS TE KOOP, IN DIE RY TE STAAN EN WAG EN DAN NET TE HOOR DAT HULLE NIE ROOMYS HET NIE. DIE BESTUURDER HET GLO VERGEET OM ROOMYS TE BESTEL. BY DRIE VORIGGE GELEENTHEDE HET EK SPRINKELPOPS BESTEL EN TOE WAS DAAR NIE SPRINKELS NIE. EK RY DUUR BRANDSTOF UIT OM DAAR TE KOM EN DAN WORD JY NET VERRAS MET DIE WOORDE; “JAMMER, ONS HET NIE.” SWAK-SWAK-SWAK, KENTUCKY SUCK!!!
ek moet se, maak nie saak wat nie ek sal altyd kentucky koop… dis hemels… al laat hul my soms in die steek… daai aroma is die beste in die wereld
Goeie More
Ek het gister 10.08.08 2 Streetwise 2, en 1 avalance mint crisp gaan koop by die N1 Stad tak, hoe groot was my skok toe ek by die huis arriveer die roomys was in ‘n gewone houer, geen sous slegs ‘n paar mint goedjies en thats that, die koste presies dieselfde. Die Street wise 2 geen aartappelskyffies steeds ook dieselfdebedrag.
KFC maak julle nie genoeg geld of wat ek het betaal vir skyffies en sous.
Susan Freiboth
S
I have tried 6 week-ends in a row to get ice cream from our local KFC in Mercury St, Benoni. Each time I am told sorry the ice cream is finished or the machine is broken or the machine is freezing the ice cream & it cannot come out. Tonight I was told it is a new machine but its not working. I have spoken to the duty manager & he assures me that the next time I come in it will be fixed….Now 5 weeks later and I’m still getting a load of excuses…Can someone please investigate & get back to me
I have just experienced terrible service at the Bothasig KFC,and what’s more, received very dry chicken. My initiaL order was messed up, 2 items were forgotten and not placed on the order ! The reason for this was because the staff were talking amongst themselves, despite the fact that the public were standing in a queue for 40 minutes waiting to be served. Generally the all round service has become pathetic at this branch ! The guy standing in front of me asked for a refund on his milkshakes, because he was given the wrong flavour ! And he also had to ask for fresh (warmer) chips because he was waiting 15 minutes for a kiddie’s meal ! The service definitely needs to be “jacked up” !!!
Where can you send direct complaints to the CEO of KFC South Africa? Please can someone get back to me.
I have just experienced terrible service at the Centurion Jean Avenue KFC ,and what’s more, received very dry and very salty chicken. My initiaL order was messed up. Something need to be done and I dont understad why you dont have a website. You arrogent just as your workers.
I bought Streetwise 2 at the KFC in Lynnwood on 2 September 2008 around 13h00. Around 15h00 I was experiencing terrible stomach cramps and my whole body started itching. I only had KFC for that day, it was my first meal for the day. This has cost me a lot of money because I had to consult a doctor due to this reaction. My other two colleagues who also ate the streetwise 2 on that day had experinced same problems except that the other one had also diarrhoea. I don’t know what might have been the problem, unfortunately I will never buy KFC anymore, it used to be my favourite fast food chicken. Imagine if it was consumed by a child this would have been a very serious issues, maybe that child would have been hospitalised. Could someone take this issue seriously before it affects a lot of people.
I would like to know why does’nt Kentucky start delivering as most of the other take away’s, they will get so much extra orders.
So many people love Kentucky but before getting into their car to buy it they rather pick up the phone and phone debonairs or Steers who delivers!!!
Please start planning for that as I can assure you that you will get much more sales. There is an old age home in Reuven who love Kentucky but they don’t have the extra charges that Mr Delivery charge them to deliver Kentucky. Therefore they rather leave it!!!
Think about it guys!!!!!
I have just been to the new KFC in Parklands, Cape Town. There was nothing new about our food. We ordered a Rounder meal and a street wise 2. Theburger had been standing such a long time, the tomatoe was cooked already. The bun and the chicken were both so dry. Same with the street wise 2… All DRY.
One thing I can say is that my dog was pleased!
They wont see me in a hurry again!
Can you please let me know if it is possible to open a franchise in Langebaan and what is needed???
last night i went to your primrose outlet to buy supper.21 piece bucket.chips.coleslaw and mini loaf.the chicken and chips was so dry nearly un bearable to eat.the coleslaw hab no mayo.the mini loaf was about the best.i am sure for the R225.50 that i spent a better meal was expected.please follow up and inform me.
On the 10th of September 2008 at 17:08 we bought take out meals at the Kentucky in Welkom. Again, as with previous experiences, when getting home we found that the order was incomplete. The wife contacted them and explained the situation. The suburb we live in (Riebeeckstad) is approximately 21 km from Kentucky and i cannot be blamed that i was not returning the incorrect order. Kentucky offered to deliver the short item (Spicy wings) immediately. At 18:35 we again contacted them and explained that we have still not received the food. At about 19:00 the delivery eventually arrived. The delivery and the food bought at 17:08 were cold and very distatsefull as we were not going to enjoy our meals when other in the family have not even received theirs..
I am really disgusted that customers can be treated in this manner and will reconsider ever visiting KFC again. You may think that losing 5 customers wont hurt business but trust me if you carry on at this rate you are going to lose many more.
Dear franchisor
I would like to praise one of the staff memebers at the KFC branch in Carnaval Mall (Brakpan). Her name is Beauty. The customer service levels of this branch, generally is poor, but Beauty is an exception. On a few occations when i was served by her, she has been friendly, and selling through your product range. Could you please forward this to her and the franchisee. Well done Beauty, keep up the good work.
Hi, would love kentucky tonite but don’t want to go out. I could just send my son with an order, but guess what?? I got to go to KFC to see whats available. Why don’t you have your meals & prices etc on this web page?
Leanne
I have allso experiencing terrible service at the Centurion lyttelton KFC ,in the past years, Again on the 17th september 2008 about 16h00 I ordered 3 piece chicken and a grilled chicken twister at this branch, When I got home the pieces of chicken was so over cooked I needed a meat mallet to to eat it, and the twister chicken was fried not grilled. The next day I complained to the staff about this, the only reaction I recieved was a click of a tougue. I was so disgusted, when I discussed this with my fellow workers, in surprise most of them are also getting the same service and told me to go to chicken licken in the complex over the road its better, so I did. “HELLO CHICKEN LICKEN – BUY BUY KFC”
I have 8 grandchildren and am deeply concerned about the milkshake advert that this flighting on South African Television at the moment.
I agree it starts out all very innocent, but in actual fact it shows parents as idiots and the little girl as a liar.
What impression do other children who watch this ad get – “that its alright to lie”.
I believe that this is passing the wrong message on to society, in particular children and should be prohibited from being screened.
Just a short note to bring a incident to your company’s attention.
This is not the first time that I/we received shoddy service at the above
mentioned KFC.
It is well advertised that the shop is open until 11.00 pm on a Saturday
evening. We went there
at 10.45 pm on Saturday 20.09.08 only to find shop still open but no stock
available, everything
was already cleaned and the staff ready to leave. I spoke to the manager but
he could not give me a satisfactory explanation.
We were forced to visit Mc Donald’s for dinner, they keep to their
advertised closing time.
Maybe Soneike KFC can afford to loose customers, I wonder for how long?
Thank you
Regards
Gino Sieni
Ja Nee kyk as jy roomys soek by enige van die kfc winkels in PRETORIA kry jy net sorry no ice cream. Die ander probleem is die hoender as jy ‘n streetwise 2 koop kry jy 2 van die kleinste stukke hoender wat daar is ek betaal ten duurste vir die hoebder maar kom by die huis en kry die verassing van my lewe 2 vlerkies. Vir die prys wat jy die dae betaal vir kfc kan jy net sowel vir jou self ‘n stuk steak koop en by die huis gaarmaak KFC DOEN IETS AAN JULLE SUPER SWAK DIENS ASB
I would like to bring to your attention the poor service I received (on various occasions) at KFC Drive-through in Lyell Street Ladysmith.
After many yaers of excellent service, the last 18 months their effeciency seems to be falling.
After my last visit about six months ago, I decided not to go there again.
The queues were very long because of the kitchen staff chatting to customers.
However, today I was pursuaded by my son to visit them again.
The cashier was very friendly and efficient and helped us nicely, I was impressed. When I reached the collection window, however my optimism dissapeared. The lady in he kitchen requested I drive to the parking area and wait for my purchase there, because the clock registers their delay time when we wait at the window for our order. I drove forward, then noticed that there was no available parking. I reversed back to the window (there was no-one behind me, an I insisted to wait there for my order (The sign stated “Collect orders here” and we’ve been doing so for years.
The assistant was not happy with me and started talking in her language.
Fortunately I could reply to her in her own language!
To cut a long story short, when I got home and opened my parcel the fries were cold, the sprinkle pops had no spices (after she asked what spices I would prefer), and there were no serviettes!
We have another KFC outlet in the Murchison Mall in Ladysmith, and the treatment one receives there, is totally different from this drive through.
Today was definetaly my final visit to KFC Lyell Street.
Regards.
sanet.
I would like to send out an accolade to one of the employees at KFC Plumstead. Do you have an email address i can send it to?
Regards
I want to raise a complaint about the Delmas franchise. On the last two occasions we have been stupid enough to support them, we have left feeling so disillusioned, dissatisfied and unhappy.
On Saturday night, we ordered a kiddies meal, and when we opened the box, no gift inside – went back to the branch, we were given a complete new kiddies meal. However, when we got home (some 22km) from the branch, 6 mini loaves that we had ordered were not packed. We telephoned the branch and were told that we could pick the rolls up the following day. We were offered no explanation of why the rolls were not packed – nor were we apologised to by the guilty staff. The staff at this branch are so unhelpful, rude, uncouth and racist. If their intention is to sabotage the branch, they are indeed succeeding.
On a previous occasion, I orderd an Hawaiian wrap, and received a plain one. Again, no apologies, only attitude.
I will most definitely not recommend this branch to anyone, and shall in future be travelling to Benoni, where we get good service.
I am also going to complain on Hellopeter’s webpage.
My family and I have supported KFC Gabriel Rd ,Plumdtead Cape Town for the past 26 yrs but as from today I am making it my business to let everyone know that instead of supporting KfC Plumstead rather supprt Nandos reason being that over the past few months we have had to eat dried out chicken,stale and soggy rounders,3 chips in a so called box of chips,chocolate milkshake which tasted and looked like melted vanilla ice cream,hawaiian twister with no pineapple and we have had to wait at least 45 mins`to recieve not fresh cooked chicken but half cooked snotty looking chicken and let me not get started on the bad service and attitude the staff have.It is crystal clear that KFC do not give a dam about the poor service that the public is having to recieve .
Clearly KFC public relations department sucks
Close your doors
Ek is regtig bitter teleurgesteld in Cape Gate tak se diens. Vir die laaste 5 keer wat ons die tak besoek het, het hulle nog nooit ons bestelling reg gehad nie en elke keer wat ons spesifiek hulle besoek het was dit vir die kinders se “chicky Meal” en spesifiek die speelding wat daarmee saamgaan. Tans word die krieket speelgoed geadverteer en weer eens het hulle dit nie in voorraad gehad nie en moes die kinders kies van hulle ou voorraad wat hulle reeds het. Waarom adverteer julle dan sekere produkte en het dit dan nie in voorraad nie. Baie pateties!!!!!
Ek is baie ongelukkig oor die diens van die nuwe N1 KFC. Ek was nou al hoeveel keer daar om van die milkshake te probeer, maar elke keer is daar iets fout met die masjien. As die masjien nie stukkend is nie, dan het die masjien oorverhit….. Volgens die verkoopsdame verhit die masjien elke aand 20:00. Nou my magtig, kan iemand nie die masjien vir hulle reg stel sodat hy nie oorverhit nie, of kan hulle nie ten minste net ‘n bord opsit wat se dat hulle nie milkshakes verkoop na 20:00 nie? Ek het nou 15min in die “drive through” gestaan en my petrol uitgemors.
Dis baie pateties!!!
Hi, I would like to comp,lain about the shocking service I received on Saturday 4/10/08 evening. I went to Paradise Junction KFC Drive through. I asked for 2 burger meals, when i went to the next cubicle I noticed that I had been billed for 2 burgers only. I told the lady and she corrected it, but when i was asked what cooldringks I wanted I asked for 2 Cream Soda, was given 2 cokes. (I only saw this when I got home) My change was thrown at me, so it went all over the floor, I had to get out my car and try and find it in the dark – it was not a lot of money, but it was the principle of the matter. I was extremely disappointed with this service – clearly your employees do not LISTEN to what the customer requests!
Thank you
Carol Tebbutt
0829217360
I would like to receive the following info;
1.0 How to apply for a KFC Franchise
2.0 What is the minimum investment that you need to have in order to own a KFC franchise 3.0 Does a KFC franchise value depend on the size of the franchise.
4.0 What is the qualification criteria for owning a KFC Franchise.
I am not complaining but am trying to find out how to obtain paper work regarding a KFC Business Management Diploma in South Africa between 1991 and 1994.
I would appreciate any assistance regarding this matter.
Thanks
B. Bertolli
Goeie Middag
Ek is so lief vir Kfc en so gaan koop ons die naweek op Robertson Kfc, maar die hoender wat ons gekoop (barrel) het hare in gehad en die tjips was uit gedroog en koud. Ons kry ‘n cheese burger sonder ‘n patty nou vra ek net moet ek regtig daarvoor betaal het? Swak diens en swak kos ek het nog nooit so iets gekry nie? Ek soek my geld terug????
i would like to have a franchise for kfc in our local area we have municipal office near by, we have police station, and we also have dept of social welfare and the community at large. we are near to taxi rank. what can i do my telephone number 076 903 3023
A guy sits on pavement playing a fiddle – a motorist gives him a lunch packet – fiddler pastes (another) letter on wall. WHAT IS THAT SONG THEY ARE PLAYING PLEASE !!!! Thank you for good ads and great food for lazy bones like me !!
please can you email your address and contact number in johannesburg, because I am interested of a franchise.thank you
I would like to complain about poor service at the 3 Empangeni branches of KFC. We tried to order a Chicky Treat Meal for a child and not 1 of the 3 branches could understand what the meal was, let alone what chicken nuggets are (as the Treat meal consists of chicken nuggets with chips and a cooldrink). We drove from 1 KFC outlet to the next until we’d tried all 3 that are in Empangeni and not 1 could give us service. This is pathetic! Why don’t they hand out menus to the public and let us mark off the items we would like to order then there will be no misunderstanding.
Was ek nou geskok om te sien hoeveel klagtes daar is en omtrent oor dieselfde klagte. Kry KFC nie skaam? Seker nie, hulle maak genoeg geld. Daar is hoeveel geld spandeer om die winkel in Harrismith te “revamp”, maar hulle sal wragtag ‘n plan moet maak om hulle diens en produkte ook te revamp. Ons het dieselfde probleem met nooit roomys, nooit melkskommel, ons pak nou al die sak uit terwyl ons in Kentucky staan om te kyk of alles daar is. As dit nie vir die kinders was, sal ek nie ‘n voet in Kentucky sit. Hou eerder op om roomys en melkskommel te verkoop!!!
Please advise if i can purchase your used oil from your branches or head office
I’m complaining about the KFC in Elarduspark, Pretoria. The shop got a facelift a couple of weeks ago, and after that the food is not up to standard. I’m staying in Elarduspark, but would rather drive to the new one on Piering, than buying from this one. I bought “pops” the other day….if the stuff I bought was pops….then I don’t know what “pops” is.
Those were little chunks of over deepfried chicken….(the one on Piering Str, Pretoria is selling nice soft round one’s…rather go there) Then my boyfriend bought a burger and chips …well the chips was cold and old and the tamatoe was off. We used to buy ice cream there…because that was still ok, but lately not anymore. The icecream is not creamy, it has little ice cristals in (like sorbet) and they don’t sell the italian avalange anymore (was only a promo)….so I went to the one on Piering last night, and got service with a smile, creamy icecream and nice soft pops.
Hi I am currently workong in the DRC and would like to find out how do I go about opening a franchise here. Here is a huge market to be explored.
We have commercial land available in Langenhovenpark in Bloemfontein. I am trying to get hold of the franchise holder of KFC in Zastron street, but with no luck. We are planning a new centre and would love to have KFC on board. Could someone please contact me. Thank you
Afternoon, im interesred getting the frinchise of KFC can i get more information if im at right place.
I would like to know how do I go about opening a KFC Franchise.There is a lot of untapped business potential where I am residing which could generate a killer potential.Please get back to me a.s.a.p. I would really appreciate it.
I bought chicken at the KFC in Northmead, Benoni, first thought the chicken was over cooked, but then noticed that when lifting the skin it was “Black” like….. very off putting. I immediately took it back to the KFC and asked for the Manager. The Manager on duty was very helpful, professional and kind. My husband noticed the lady that served us came to the counter first to assist. I don’t think i will eat KFC for a long time, but I am very happy with the way the Manager on duty handled the situation. Thank you.
I would like to ask that the all franchise staff be told to ASK the customers if they would like to contribute towards the World Food Program. I think it happens to allot of people that once you start ordering you simply forget about the R2, simply because they don’t ask you about it.
My husband and I went to the Eastlynne KFC in Pretoria. when we enterd the shop there was only two people at the counter, and four people behind the counter including the shift supervisor. we stood there with out being acknowleged for twenty five minutes everone that came in after us, were helped first. Now i ask myself. I am a regular customer of that specific KFC. And I spend no less then two hundred rand at a time. So many times they have mesed up my orders and every time i do not even complain because i feel sorry for the people!! Now i am done. i am sick and tired of this bad service!!!! it is unacceptable!!!!!!!!!!!!
I know that everything is going up but now you making the porsions so small that we need to buy dubble the amount.
I dont mind paying more but I want value for money,why is Nando’s still got the some size porsions.
I wish to require a KFC franchise.
Here by my complain. After driving in a long line for approximately three quarters of an hour, I gladly placed my order for a variety bucket. I paid for it and went to the next window where I was suppose to recieve it. Great was my dissapointment when the lade serving me announced that they have no spcicy winglets to add to the bucket. I told her that they haven’t told me that at the pay point and that I was buying the bucket especially for the winglets. She called the manager. The manager just pulled up his shoulders and said that all he can do is to replace the 16 winglets wit 4 strips. There was a long line of cars wainting for us to solve the problem. He also told met that the winglets came out raw and they don’t know what the problem was. I was ready to pull over and wait for the winglets, but he just told met that I must take the strips and leave met no other choice. Sorry to say, that I couldn’t get my family full. Previous times when we bought the same bucket there was left, but now my children was looking for more. I just want to report it, because I think this is a matter that wil harm your good name. By the way, there is a big bulliten board that announced that the revamp of the kfc provides now the FULL MENU.
I was wondering why the Bothasig branch stopped the 2 for 1 special on rounders. It certainly helped the needy people and I am sure you did not LOSE so PLEEEEZE get it going again. YOu still have the brackets on the wall for the advert so put it up again. many thanks. In this world we need specials so you guys can do it…..cant you???
We bought kentucky last Saturday at Jacaranda Centre Branch in Rietfontein Pta and it was terrible!! Never again will I buy from that branch. It did not look or taste like Kentuckty!! And for the price – it is shocking.
I would like to know why you changed your name to KFC? Is there any truth in the the stories I hear about KFC growing there chicken and if not who do you get your chicken from?
I would like to know more about the KFC Franchise as a business opportunity.
I went to Jansenpark in Boksburg, next to East Rand Mall. There was one lady packing an order at her own time. I walked in she did not even look my way. Eventually she looked at me, no hello, no smile. I ordered the mom’s night off. What a waste, the chicken was not even fresh and the veggie bites so so so small. On the display the veggie bites look nearly as big as the pieces of chicken but it is NOT. KFC is not worried about the public that is forsure, if you want bad service and wait thats fine if you dont go that’s also fine.
I just had the most delcious KFC hawain Twister and it was very good. KFC might not have the best Ice Cream service, but hey they specialize in CHICKEN and not ICE CREAM. So if I want the best ice cream I will go to an Ice Cream place. As for the chicken keep making the chicken you do as we will all be suckers and come back for more!
ALWAYS I DREAM ONE DAY OF HAVING A MINI KFC. IAM WOMAN WORKING AS A
TEAGIRL AT THIS COMPANY LIVING AT COSMO WHERE MY DREAM HAS COME BIG SINCE I
MOVE TO THIS PLACE. I WANT TO KNOW HOW CAN I START A MINI KFC? BEING
SOMEBODY
WHO CLOSE TO COMMUNITY DOING SOME HELP
I THINK TIME HAS COME TO DO SOMETHING.
I HAVE GONE THROUGH BAD TIME IN MY LIFE
WHEN CHILD WSA RAPED.STAYING HOME TO SSURPPORT HER THANKS TO COMPANY FOR
THAT. MY DREAM IS TO BE FIRST WOMAN HERE THE AIRPORT AS A TEAGIRL TO HAVE A
BUSINESS. PLEASE CAN YOU FEED ME WITH THE INFORMATION
YOURS IRENE
Thumbs up for the KFC Carlswald, Midrand.
Step into the KFC about 12h00. Had a large order and it was extremely busy. Thanks for the excellent, friendly service received from Grievance.
I would like to congratulate the staff at the Featherbrook Village KFC in Ruimsig on outstanding drive-through service! They are quick and efficient and my order is always perfect. I usually have my order in hand before I get a chance to open my wallet to pay!
Well done guys and girls and keep up the good work!
Op 25/10/2008 het ek KFC by Thabazimbi tak gekoop. By die huis was van die bestelling nie verpak Ek moes toe terug KFC en toe bars die hel los. Geen kliente diens of dat dit hulle fout was Dit is die derde keer dat so iets gebeur. Dit sal my net dwing om nie meer KFC te koop nie maar eerder die opposisie ondersteun. Kan daar aaseblief teen hierdie tak opgetree word
On the 28-10-08 I visited Harrismith KFC to buy two Streetwise2. I asked for side breasts and drumsticks which I was told is an acceptable combination. When we were about to eat we discovered that we are given a thigh in another pack. Unfortunately neither me or my husband eat a thigh. We were stuck with the piece that we could not eat. We have encountered such a problem on a number of occassions and at times we returned the pieces and it cost us petrol because we stay about a 3Kms from the shop. We thought that staff at KFC are trained on customer service and types of pieces sold.
Gisteraand was ek en my kêrel vir die eerste keer in ‘n baie lang tyd by ons plaaslike KFC. Ons was uitgehonger vir ‘n lekker stuk hoender en ons keuse was toe ‘n ‘Variety Bucket’. By die toonbank aangekom, plaas ons die bestelling en daar word ons meegedeel dat ‘there no button’ op die kasregister vir die Varietyd Bucket is nie, so, ons kan dit nie koop nie. Nou vra ek jou met trane in my oë: HOE KAN JY IETS ADVERTEER EN DIT NIE VERKOOP NIE????????????????? Nee, kyk, mense. Julle moet wakker skrik, en somme gou ook. Dit is NIE die eerste geval nie, en die diens SUIG. Meeste van die tyd is daar net een persoon agter die toonbank en dié se diens is SO swak, dis om van te skree!
Ek sê ons moet saamstaan en die tak in Aliwal-Noord boikot totdat hulle wakker geskrik het.
On the 28/10/2008 Ibought from KFC on the Bluff in Durban This is the second time that they have run out of mash within a week, and the no care attitude of the staff just agrivated the situation .The one piece of chicken ,my wife ate tasted off. If this is the service we are going to get ,then its good bye KFC Hello Nandos
good day,
i purchased a double crunch burger from your branch on Point Road in Durban and the burger bun was moulded (green).
I would like to please let you know that I and my daughter are very disappointed with the zinger wings that your Wierda Park franchise in Centurion served us last night (1 Nov), it has possibly been the worst meal that we have had from them, not only did it not have any of the so called zing to it, it was like eating a mouth full of old chicken crumbed to death with flour, and extremely dry. I paid R65 for 21 wings, which I feel was a waste, it would’ve been more satisfying buying the zinger meal, where you get more for the same amount of money, and definately the zing.
You should change your latest ad expressing the zing in the burger rather than in the wings.I think the Wierda Park franchise needs to improve there food as this is not the first time I’ve had to eat horendous food from them. The only positive side to this is its conveinient to stop there as its on route for me, I think from now on I will drive the extra and go to the Kentucky at the Mall at Reds.
Hi there,
I am a young enterprising chartered accountant based in capetown, south africa. i have been trying to get to open up a kfc franchise but unfortunately i get the response that kfc is not offering new franchises.
however i still see from time to time around capetown, new kfc shops are opening up. is there any way that i coulc also get an opportunity to open one. i identified a location, and did my survey well enough.it turned out people visiting the location mostly preferred kfc. since then i have been working hard trying to open a kfc shop before someone esle opens one there.
i am not very well connected business wise and hence struggling to get a kfc franchise.
VERY POOR SERVICE received from the new drive trough branch in Da Gamastr Jeffreysbay on 04 Nov 2008. When I saw how many people complain about this franchise poor service, my thought: “Are they doing something about it? Are they going to do something about the POOR SERVICE from this branch? No one at the ordering booth, at the pay booth the person say that she can’t help me, so I went inside standing in the queu, people walk pass and they’re helped, the once in the queue ignored. This was the 2nd time I had such an experience at this branch. DEFINITELY THE LAST VISIT
please give me information regarding a franchise!!!!!!!! when I go to the “franchise opportunity” on the web it goes to TAXshops but not the correct franchise.
please give me information regarding the opening of a franchise!!!!!!!!!!!!
good day, yesterday 9th november 2008 we went to KFC fish hoek, western cape to order and my husband wanted to use the toilet and we were refused access.
we tried to go to the public toilets and all were locked. we asked the cashier again whether he could use the loo as he had a weak bladder and she said she will ask the manager. she returned a few SECONDS later and said no, the manager did not even come out and apologise. As a result, we did not buy any food at KFC and supported Fisherman’s Lane instead.
1.0 How and where to apply for a KFC Franchise
2.0 What is the minimum investment that you need to have in order to own a KFC franchise 3.0 Does a KFC franchise value depend on the size of the franchise.
Reading about all the complains I must tell you all to move to Polokwane.
I have been staying in Polokwane now for 20 years and can truely say that I have only onece found a problem.
I must take my hat off for our KFCs as it seems they are TOPS.
Tell the others to come and take lessons at this side.
hello im a young guy aged 25 working in government who has ever had a passion for a Kfc franchise, im in need of a guidance when i want to own kfc franchise.Actually i need an advice on how to write a business plan in other to submit it to Msobomvu youth fund for money assistance and would like to know of the right procedures to own kfc franchise.
Please advise requirements to open a KFC. But I am concerned if I see all the complaints without any answers. Are the complaints ever dealt with.
Yesterday at 1.45pm i went to KFC PAARL where i encountered the most pathetic service thst i have had in a long time.The assistant named JASCHTINE FORTUIN,was disrespectfull to me and did no acknowledge us as customers should be, and further to that when i told her that i did not appreciate being treated in a disrespectfull manner, she then gave us attitude!!! is this the way that KFC TREATS ITS CUSTOMERS?????
Please can you assist me to run/operate the KFC frnchise as it is my Vision .The other thing is that i enjoy it and those consumers i know mostly travel from more than 65kilometres to go fro it. Besides there is Hospital,College and lots of tertiary schools whereby they suffer to get Lunch and supper including Taxi Rank .I do believe that this can really work.
Ek verneem graag wanneer kom KFC na Bredasdorp? Daar word in die dorp so baie bespiegel en daar is al selfs ‘n advertensie in ons dorp se plaaslike koerant geplaas vir ‘n bestuurder vir KFC. En my kinders kan nie wag wanneer KFC na Bredasdorp kom nie.
Maak nie saak wat mense se nie niks sal my afsit van KFC nie dit is my en hele gesin se gunstelling takeaway. Ons het nog nooit slegte diens ontvang nie. Daar is niks wat so smaaklik ryk soos KFC se reuk as ‘n mens daarverby ry nie al is jy nie honger sal ‘n mens agter die lekker guid aan eet. KFC JULLE IS TOPS EN DIE LEKKERSTE OP AARDE WAT NOG OOIT UITGEDINK IS EN DIENSTE IS TOPS!!!!!!!!!!!!! GESEENDE KERSFEES VIR JULLE ALMAL BY KFC.
This is a big thank you to the manager , Mark, at KFC in Johannesburg Road, Klerksdorp. Our order was incorrectly processed and he undertook to rectify same, at no extra charge, and also gave us complimentary items.
Thank you for realising how important customer service is. His actions will ensure that we will keep on supporting his branch.
Interestingly, my 12 year old daughter compiled a “Fast food” survey for Klerksdorp and the results do show, that by far, KFC is the most popular.
The reasons for each age group surveyed should make interesting reading and further assist in marketing. Please let me know if you would be interested in perusing a copy thereof.
Once more, thank you for the excellent service.
Good Morning
I did a purchase yesterday afternoon at Randfontein KFC. I phoned ABSA again this morning and it is confirmed that this transaction went through twice.
The manager at this store insist that I am wrong.
Regards
Adriaan de Lange
083 294 1567
We are regular customers at KFC Amalinda and unfortunately it has now become way overdue that we bring our complaint to your attention.
On numerous occasions no icecream is available due to the machine being “broken”!! Once again tonight 22 November 2008 at 18h32 – “NO ICECREAM”. This was not the only problem with our order, they had no SALT!! I must mention too that on the odd ocassion that I did manage to get icecream, there has been such a little in the container with ice crystals. The swirl of icecream is made with large hollows in the middle and the side and very little chocolate sauce. We need to add our own sauce at home! Not good enough. No amount of complaining to the staff helps either, they accept it with lovely smiles and move on.
This is an ongoing problem at this branch. Always something wrong with the order. No cooldrink (ironbrew, sugarfree cooldrinks). No tomato sauce. Many times too, on arrival home one discovers missing items such as spoons, serviettes, and even the chips which was charged for separately. Enough is enough. The staff are friendly but this does not help when you have visitors and family at home waiting for their orders. The disappointment brings a lot of bad comments with threats of never to go there again. I expect that you will take the necessary action in order to rectify problems at this outlet.
Goeie dag,
Ek besit ‘n plaas net buite polokwane op die kopermyn pad, vir een of ander rede het KFC al hulle dokumente langs die lyndraad teen die pad kom gooi. Ek wil weet is julle te lui om dumping site toe te ry want ek dink dit is pateties vir ‘n fast food company met die naam wat hulle het, so iets te doen. Ek het bewyse opgetel van KFC se maintenance forms-Polokwane, shop 1,2 & 3 met die datum 20.10.08, 13.10.08, 01.11.08. Ek het selfs ‘n payslip van MR MJ Nthimunye datum 30.11.2008. Ek wil vra dat die goed asb verwyder moet word en as KFC die bewyse soek wat ek het stuur asb vir my ‘n fax nr dan kan ek dit deur stuur.
Ek dank U
I work for the Sunday Times and i will be advertising a full page bradsheet complaint regarding kfc Boksburg. EVERY second day the cheque/credit card machine is out of order. You sit it the que for who knows how long and order food then to get to the front and be told they are only accepting cash.
WATCH THIS SPACE!!!!!!!!!!!!!!!!!!
Last night, I bought a variety bucket for my family. My children eat the pops included in that particular order. When I got home, to my disgust, I found that KFC in Weltervreden Park had not put any pops into the order. So what do my children now have for supper. The staff there are arrogant and rude. If they did not have the product, atleast let the client know so that he can change the order. This is not the first time that they have messed up my order and it is not the first time that I have complained. Quite frankly, I am tired of terrible service from this particular branch!!!!
We bought lunch at the Germiston Lambton branch today and the food is disgusting.The chicken pieces are dried up and oily,maybe they were yesterdays.The mash has a burnt taste We did not finish the meal but threw it away.When this branch openend it had the best quality and now proberbly the worst
Nogal waar wat die mense skryf. Ek het gisteraand laasmaad se vars skyfies GEKOOP TEEN GISTER SE PRYS.
Kentucky Randfontein – was baie goed.
Maar in die laaste tyd is ons baie teleurgesteld.
1. Koop 2 upsize meals en 2x 500ml milkshakes – ontvang regular meals
2 Koop 2 upsize meals en 2x 5ooml milkshakes – ontvang 2x 350ml “antwoord – ons het nie containers”
Maar my geld is goed genoeg vir die upsize en die 500ml
hi ,
On the 28/11/2008 I ordered two zinger meals from KFC Greenstone . Apart from waiting for 20mins to receive the burgers, it didn’t taste like a zinger and the presentation of the burger was pathetic .
Furthermore I didn’t even receive salt and sauces .
A rather dissapointing meal!
Dear Sirs,
I am and have been a keen purchaser of KFC for a number of years. However.
I had the misfortune of visiting the Waterfall franchise this evening 29/11/08 at around 18h00. Firstly I found approximately 5 customers ahead of me, and saw about 10 employees very much involved in doing everything except attending to the few customers about! It seemed all were busy trying to figure out how to put through a debit card – the frustrated customer eventually asked to see the manager, and he eventually left before the manager put in an appearance.
Eventually after about 8 minutes, I got to the front at a till point and requested a 12 piece value pack and 6 mini loaves. Well I was floored when the assistant said in her best English, “Sorry se, we have no chicken”!!!!! KFC is only about chicken!!!! Then I was advised that the chicken would be coming in maybe 15 or 20 minutes!!!
I was not told that a batch is frying and would be ready in a few minutes, (This does happen at times – no problem)
The lady was not at all pertubed by this fact that she had no chicken and in fact, the impression I got was “tough – live with it!”
I do suggest you look into this sorry franchise, and get something sorted. The service at the Waterfall franchise cannot be complained about, simply because it does not exist.
Please advise me when the service aspects have been sorted, and I might just give them another try!
Roland Mitchell,
Waterfall
Durban
KFC IN PRIMROSE IS PATETIES. ONS HET DONDERDAG AAND DAAR GAAN KOS KOOP. DIE STAAF SAL MENS NIE HELP NIE. HULLE SAL EERDER DAAR AGTER STAAN EN KAK PRAAT VOORDAT HULLE ‘N MENS HELP. ELKE KEER AS ONS VRA VIR MILKSHAKE DAN HET HULLE NIE. DIE BURGERS WAS KOUD EN WAS NIE EERS ORDENTLIK NIE. DIE BURGER HET DIE HELE BOKS VOLGELE EN WAS NIE EERS OPMEKAAR NIE. DAAR WAS NIE EERS MAYONNAISE OP NIE. DIT IS PATERIES. CHARMAINE 071 534 1090. DOEN IETS HIERAAN.
Jeffreys Baai, wat ‘n lekker -mooi plek om in te bly, MAAR die diens by KFC “Nuwe deurry” is verby pateties, dit is goooooo….ooor. As jy jou bestelling plaas is dit nooit reg nie en daar is altyd ‘n wagtyd van 5 min wat 20 word dan is jou bestelling nog verkeerd ook. Dan praat ek nie eers van al die werkers wat oor mekaar se voete val agter die toonbank nie, tot 12 op ‘n keer getel. NEE a KFC, skerp op en gee diens wat mens voor betaal. Hoop die nuwe Mentors KFC sal beter wees.
My man het vrydag aand by grabouw kfc ‘n burger meal en nog ander vir ons gekoop. Toe hy by die huis kom en ons eet toe is dit die verkeerde meal asook die burger het die hel uit my mond uit gebrand. dit het gelyk of daar rissies tussen die mayonaise was. ek het die meal net so weggegooi. Ons bly op Caledon so daar was nie ‘n manier wat ek dit kon terug geneem het nie.
Dis die eerste keer dat ek ‘n probleem met kfc se kos gekry het. Wie sou kon dink dat ek dieselfe paaitjie kon loop as die ander mense wat kla van Kfc Grabouw.
My family and I went to Greenfields Kentucky Fried chicken in East London, only to be helped by a very rude and loud cashier, she messed up our order, the chicken was still raw inside and the twisters were falling apart. I am totally disgusted with the service we received, I will never purchase from this store again, and have already told family and friends about this shocking experience.
Greenfields staff have a lot to learn, manners etc. This is not the first time we have had this problem. Guaranteed we will never ever purchase from this store again.
I drove through KFC, Bothasig, this afternoon 03/12/08 at 16H06. Did not receive a till slip (only NEDLINK Sale Slip for R119.40). Ordered 3 twisters, a Kentucky burger, large chips, pkt strips. All (except for the
strips) were cold. The chips were tough and old – obviously sitting under the lights since lunch time. I was very disappointed as they were obviously using left overs from the lunch rush. At R119.40 I expect a perfectly fresh, hot meal! The staff get complacent between rush hours, when they actually have an opportunity to give customers excellent food as they have more time when they are not busy. Please advise. Thank you.
kentucky fried chicken
To whom it may concern
Yesterday evening, 03 Dec 08, i entered your KFC in Lynnwood Road Pretoria Gift Acres Centre at 21:40. Store closes at 22:00. to find that there was no food available. No tomato, no chicken. when i asked what is available they said they might make more depending on how much i want to order. After trying to get a clear answer out the staff there was at least another 6 customers standing around trying to get and answer. i eventually left without any purchases. could you please provide me with a reasonable explanation for this. Thanks
kentucky fried chicken
Ek bly al 12 jaar lank inVredenburg en kan met n geruste hart sê dat KFC Vredenburg die een is wat die prys loshande sal wen vir die een met die meeste “out of stock” en die swakste diens wat ek al ooit in my lewe gekry het en ek dink ooit sal kry in my lewe. Die plek word nou kamstig opgradeer maar ek dink nie dit sal die probleme oplos wat daar heers nie.Watter probleme? Die swak bestuur eerstens en die werknemers se houdings, sif en vuil kleredrag en hul absolute onprofessionele optrede.
Hul help jou met die gedagte dat hulle jou ‘n guns doen en die pops houertjies maar net bweer van die vloer af optel en dan ook nog dit so hanteer dat hul met hul hande en vingers, wat nou net die geld gehanteer het , binne in die houers vat! Bestel jy iets dan sal daar altyd iets wees wat nie in vooraad is nie! Spice, koolslaai, mash, gravy, of altwee en wat my krenk is, geen fruit chutney sprinkle. Bring ‘n mens dit onder die bestuur se aandag en die reaksie is; jammer meneer maar………………. Hulle is al so jammer dat ek begin bang word dat hulle in trane sal uitbars! Ek en my 5 jarige seun was gisteraand daar en toe het hy ‘n nommer 1 ontwikkel en so het ek hom na die toilet geneem. daar gekom kan ek maar net sowel op die vloer gepis het so vuil was dit!Behalwe vir die goemf wat ‘n mens kan kry moes ek nou nog vir hom verduidelik watse balon met ‘n tuit en riffeltjies lê in die kakhuis. Probeer jy maar ‘n kind te verduidelik waarvoor is ‘n rough rider! Onder die bestuurderes se aandag gebring, het sy die manspersoon met sere op sy mond wat in die kombuis werk, gestuur om die mop te kry wat in die tiolette se ingangsportaal staan om hopelik dit te reinig. Ek hoop ek hoor vrywillig verder van julle!
Ai mense!!! Ek is so bly om te hoor dis nie net ons wat klagtes het oor KFC nie! Die woord onproffesioneel is te swak gestel……… Kan KFC hoofkantoor nie asb. ‘n beter indiensneming stelsel in plek sit nie
en asb. kompetente mense kry veral op bestuursvlak nie??? Want as ek nog een keer moet hoor: Ja, maar ………., dan word ek naar!!! Bloemfontein se tak in Nelson Mandela rylaan verwys.
Pragtig!!! Die ou Kentucky is uiteindelik opgradeer, maar wat help dit, die diens is meer power as ooit!!! Wat die fout is weet nugter, maar bestuur onthou asb. – if you pay peanuts, you get monkeys……., miskien moet KFC meer proffessioneel bestuur word, julle maak tog ‘n groot genoeg wins, en ons betaal meer as genoeg vir Kentucky om ‘n proffesionle diens te verwag!!! Met die opgradering is als pragtig oorgedoen, maar steeds dieselfde inkompetente fossiele staan daar en die roomys masjiene werk nog steeds nie, al vir 3 maande, en voor dit het dit bitter min gewerk!!!
Ek weet hoe bestuur voel – “ons maak genoeg geld, wat is nog ‘n klagte”, maar julle gaan nog dink julle swem in die geld van al die winste dan stap julle kaal uit met niks. Ek dink ‘n petisie
wat lui “die week geen KFC landwyd” gaan dalk ‘n verskil maak en jul oe oopmaak, nie oor die prys nie, maar oor die diens!
Hoop ek kan beter en spoediger antwoorde van julle af kry as ….. ja, maar!!!!!
Ons het net soveel geduld!!!!!
DOEN IETS, EN DOEN DIT REG ASB!!! En laat weet asb. mense WAT en WANNEER julle iets omtrent ‘n probleem gaan doen!!!
Moenie net altyd adverteer hoe goed jul produk is nie, vra somtyds ook om verskoning vir dit wat nie reg is nie, so sal jul baie respek afdwing.
En doen gerus ‘n “survey” oor elke tak se diens, as mens nie vra nie, weet jy nie!
Ek hoop regtig om ‘n antwoord te kry!
Hi
I have alwasys had a problem with the drive through,very slow.you can follow the queue,send your passenger inside,get served,eat the meal in the car before you can get to the order window.
The patience was the while because KFC is the best fast food chicken,value for money.
This perception was drastically changed today,I decided to park outside & go into the store.
I purchased a Cornel Burger & Streetwise 2 for take away.
On arriving home,made myself comfortable to enjoy my meal.
The chips was the worst I have tasted,some of them were uncooked.The chicken skin with the batter was harder than toasted bread.
Something is amiss here and would suggest your prompt attention to your quality standards..
I look foward to your urgent response
Brian Naidoo
I object to this advertisement where you teach chidren that it is OK to lie and steal.
This teaches children that lies can get you anything you want.
On sunday the 7th December 2008 at approx 13H00 my wife & i went to KFC Retreat CPT. On our arrival there a personhad made a big purchase order of 15 buckets of KFC. we told each other we will have to wait for a while which we prepared ourself for.
The reason for my complaint is that we where told we would have to wait 12 to 15 min for freash chicken. but the problem occured when the chicken arrived 20 min later then the staff panniced and just gave to who ever. i could understand that.
but when i eventually got the chicken i was still waiting for the 2 milkshakes which was part of the order.it was now a half hour that i have been in the store.Everytime i asked about the milkshakes we where told that they are busy getting cups.
I would like to know why they did not prepare the milshakes while we where waiting for the food. We asked the manager why they where taking so long with the 2 milkshakes he reported that they are still fetching the cups in the store room. By this time time elapsed was 45 min. i then requested my money back for the miklshakes and he gave it back in such a hurry no appologies nothing just gave the money back.
Good day. My family and I have recently purchased your 21 piece bucket at the promenade branch in mitchills plain. I am extremly unhappy about the chicken on all levels it was cold tastless and the texture of the chicken has as if it was old and just about to be off. I did not tast the original kfc secret spice. This is not the first tim WE have experanced bad chiken and service at this branch.
TO WHOM IT MAY CONCERN
I would like to bring to your attention the following. On Saturday night the 6 December 2008 I went to your Bedford Centre outlet and went through your drive through. Placed my order, paid for it and was told the till was out of order so they could not issue me with a receipt. When I reached the collection window I was told to wait outside as they would bring me my order as they have ran out of chicken and waiting for the chicken to be ready.
I waited ± 40 minutes – Nobody came out to even check on who have not received their orders. There were 6 cars waiting and complaining. I had to go through the drive through again. When I reached the window the orders were on the counter. Their reply for why they did not come out was that they did not now which orders belonged to which customers.
I was furious as I waited so long and not one of the staff even came out to check. They just left the orders and assumed your customers must come in and it was not their problem. To make matters worse when I got home I had cold Kentucky Fried Chicken
Therefore I expect you to take this matter into hand, as is it not a good reflection on the Kentucky franchise to give such bad service.
To make matters worse when we got home which is a 2-minute drive we had cold Kentucky Fried Chicken. The whole experience left a bad taste in our mouths !!!!!
Mr. Frank Lopes
Cell: 076 3901579
Ek Magda Deyzel het gister 9/12/2008 vir my klein seun van 7 jaar ‘n kiddies meal gekoop by julle Krugersdorp tak by Keywest.
Hy het omtrent 1 en ‘n half uur later siek geword en die hele nag opgegooi. Ons het hom vandag 10/12/2008 Privaat Hospitaal in Krugersdorp gevat, waar hulle toetse gedoen het en ons mee gedeel het dat hy voedsel vergiftiging opgedoen het, en dat hulle baie sulke gevalle kry van mense wat by Keywest tak kentucky koop. Ek wil dit net graag onder julle aandag bring.
Hi I sent an email yesterday about the promenade mithchells plain brance.
ANd recieved no response. my no is 084 744 3442 if you wish you can call me.
I can t believe the service is this pathetic it is as if kfc does not care about its service, quality of food and and the customers. if this is the casse then my family and I will not eat at any kfc outlet again. thanks again
Good day
Last week Friday our family visited your branch in North Rand Road Boksburg. My husband’s comments he will never again buy KFC. The family meal 8 pieces of chicken chips for four and salad The chicken was very crisp one could brake off the hard pieces of skin and then the fat. Sorry this was very bad. The children order twister that was just as bad.
Please investigate and provide feedback – regards A Nel
Last week Saturday bought a whole lot of KFC and the staff kept on messing up the order. Instead of giving the meals on up sized they gave me the normal stuff. I had to check him over and over to make sure that the order was correct. The shop weren’t even that busy. So that’s not an excuse. Sunday i went to KFC Mansfield Pretoria to buy a Twister and a chocolate milkshake. But on my way home as i took a sip of the shake it was sour. I phoned customer service, but that was not of any help actually. They never get back to you about the complaint. A previous time at the same KFC i bought Twisters, Streetwise 2,pops, mash & gravy,coleslaw,burgers etc. But the chicken strips of the twisters were raw. This branch doesn’t even know anything about the new milkshake that is being advertise on TV. The service is just so pathetic . Every time we buy KFC then there is a problem with the order. I’m sick and tired of wasting my money on bad service and bad food. KFC YOU SUCK BIG TIME!!!!!!!!!!!!!!!!!!!!!!
http://www.searchengine.co.za/tag/fast-foods
for fast foods
Ek wil net sê dat hier ‘n nuwe KFC in Cradockoopgemaak het, maar dat die diens power is!!!!! Jy kan jou bestelling gaan plaas, maar wees gewaarsku jy het ‘n wagtyd van tot 20 minute plus, en as jy by die huis kom is jou bestelling buitendien nie reg nie. Ek het vandag ‘n 2 x “box makers” en 1 x zinger burger bestel. Het my bestelling deurgebel om 12h15. Toe ek om 13h10 daar aankom om dit af te haal, was dit nog nie gereed nie. Hoeveel tyd wil hulle hê?!! Ons het al deur die drive thru gery, sonder sukses!!
Jou bestelling is maar net nie reg nie. Maak nie saak of jy ingaan en of jy by die drive thru bestel nie. Die diens bly maar pateties. Ek kry die vakansie gangers jammer wat daar gaan stop op kos te bestel. Die diens is power!! Kan iemand dit onder hulle bestuur of die eienaar se aandag bring asb. Die persoon hoef net buite te staan en vir die publiek te vra wat hulle van die diens dink.
kfc – kentucky fast foods
http://www.searchengine.co.za/tag/fast-foods
It’s so funny… most of the moaners say they will never buy Kentucky again… I bet you they will after a month or two when the aroma catches them… no one can resist the temptation… its addictive
http://www.searchengine.co.za/tag/fast-foods
kfc, the best fast foods ever
http://www.searchengine.co.za/tag/fast-foods
I would like to know if KFC at Cape Town Golden Acre will be open this coming Sunday(21/12/2008) if yest at what time?
Your assistance is highly appreciated
Thank you
Thelma Mbe
Goodday,
Had the worst experience of a Drivethru at VREDENBURG KFC. Exactly 55 minutes to serve 6 cars. The place is also filthy-papers and rubbish everywhere. Something needs to be done!
I cannot believe KFC SA does not have an online website. We are your customers, your priority should not be only in making the best chicken but also taking into consideration customers needs and ensuring that they are met. Most companies within the same industry knows that their customers drive their profitability and therefore, they take in our views as consumers. Im very dissapointed, you have been receiving our complaints from last year and its almost the end of 2008 and still nothing has been done.
I just want to complain about 2 of the TV Adverts for Kentucky Fried Chicken.
1) A little girl is crying that a little boy stole her milkshake. Her father takes the milkshake away from the boy and gives it to her. He then finds out that the girl actually never had a milkshake at all. What is this teaching the children?
2) There is a family sitting around a table and the little girls asks if she can pray like her mother does and the mother says yes. The girl then prays ” thank you that they only come once a year”
My family & I find these adverts absolutely disgusting and we thought that KFC had better morals than this.
hello kentucky, what great food you make
I would like to inform you about a few problems I have encountered of a new KFC that opend in Springs at the Springsgate Shopping centre the service is absolutely terrible they are slow with there customer service, you only get half of what you have orderd and the swipe card facility is never working. I stay in Springs but will rather drive to Brakpan KFC at least the service there is better
Warner Beach branch…. Eish!!! When the manager is not around staff cannot understand English and have gone deaf & blind….????
I entered the branch on the 30th of December @ 21h10. Late… as the branch closes its doors at 21h30… but as a local I know that whatever food still left, will be made available. With all the doors still open – small side door included & lights still on in the drive-thru, I entered. Staff were obviously busy cleaning as soap water was running down the center warmer where chicken etc are kept. I took me approx 4 minutes to get the attention of a staff member to talk to (Nobody was behind the counter) and to my question if they were still open & if any food was available… the man ( I presume?!) repeated the question to back kitchen staff. NOBODY!!! answered me… did not look my way or even had the common decency to tell me to GO AWAY!!!! I was left in wait for another few minutes…. I then rushed to the Toti Branch in the hope of still finding them open but alas as 21H45 they were in the process of closing their doors on arrival.
Thank Goodness!! for the Warner Beach STEERS!! Who with proper planning ~> adopts extended hours during our holiday season and with friendly, well mannered & informative staff we were treated as the ‘paying customer’.
May I suggest your Warner Beach KFC staff visit the Streer’s branch for a ‘taste’ of customer service & common decency????
Will try my luck at buying a ‘Big Box Wrap’ ells where…….
Good Luck in your corrective measures at this Branch
HAM
Winkel Spruit branch…. Eish!!! When the manager is not around staff cannot understand English and have gone deaf & blind….????
I entered the branch on the 30th of December @ 21h10. Late… as the branch closes its doors at 21h30… but as a local I know that whatever food still left, will be made available. With all the doors still open – small side door included & lights still on in the drive-thru, I entered. Staff were obviously busy cleaning as soap water was running down the center warmer where chicken etc are kept. I took me approx 4 minutes to get the attention of a staff member to talk to (Nobody was behind the counter) and to my question if they were still open & if any food was available… the man ( I presume?!) repeated the question to back kitchen staff. NOBODY!!! answered me… did not look my way or even had the common decency to tell me to GO AWAY!!!! I was left in wait for another few minutes…. I then rushed to the Toti Branch in the hope of still finding them open but alas as 21H45 they were in the process of closing their doors on arrival.
Thank Goodness!! for the Warner Beach STEERS!! Who with proper planning ~> adopts extended hours during our holiday season and with friendly, well mannered & informative staff we were treated as the ‘paying customer’.
May I suggest your Winkel Spruit KFC staff visit the Streer’s branch for a ‘taste’ of customer service & common decency????
Will try my luck at buying a ‘Big Box Wrap’ ells where…….
Good Luck in your corrective measures at this Branch
HAM
Good Afternoon
I would like to enquire regarding the creteria and procedure in owning a KFC franchise. I’m interested in the franchise.
Kind regards
David
073 099 3773
I may not have a name tag that says I regularly buy KFC, but surely thats where I only eat when I am lunching or dinning out. Because you are making the crispiest chicken in the country. Thats a fact. But today, this day the 22nd of December 2008, one of your employees at KFC Rustenburg, corner Oliver Tambo and Bethlehem Drives, changed the tune of the song I usually sing about KFC, because she mistreated from the minute I order. To stamp that really today I was in for a run, she packed my meal in a small take away bag. I asked her so that the bag is going to inconvinience me on the way since I was going to use a taxi. She then pulled out a bigger bag and throw all my meal in a small bag and put a bigger bag on top. I then took my meal i.n a small bag and leave because it is not my job to help myself whenever I am at KFC as I usually get the BEST service with a smile. But I am hurting. I never be rude to anyone, if I did something to her, it would count for something. But I paid with my hard earned cash to be mistreated.
I am not the type to cause a scene but I am urged to go see the manager. I love KFC, and I have been going there since I was very young, but the relationship is being deepen by people who should embrace the KFC brand.
You need to do something with these few because I was shocked to experience the kind of treatment I had today. Thank you, hope you take my concern into consideration. Yours faithfully, customer.
Where can I obtain more information with regard to owning/ starting a KFC?
Well, shock shock, PIETERMARITZBURG (mall) also does not have icecream…..
I m interested in buying a kfc franchise, pls provide me with the details of someone who is responisble for franchising opportunities.
happy new year to you
i live in kenilworth cape town and i used to go to your kfc branch on rosmead avenue kenilworth cape town but do not go anymore because everytime there are 2 or 3 street people always bothering you,i sometimes see a security guy there but what he does there i do not know until the problem is sorted i will not go to kfc all the best derk woldendorp tel 0217611828 cell 0783116241
Kentucky, kentucky fried chicken
I would like to enquire about the process of obtaining a KFC franchise.
Regards
Adam Moshidi
Contact: 076 054 8855
Kentucky, KFC Fried Chicken
I currently reside in a small town called Howick , a few kms away frm PMB. Up until a few mnths bck we did not have a KFC branch in this town. We did not mind driving down to pmb to purchase a meal of KFC as it was thoroughly enjoyed by my family. Fortunately for us and many pple, a KFC was opened in our town ………. BUT ………..
NOT ONCE HAVE WE EVER BEING SATISFIED BY THE SERVICES RENDERED TO US. ON NOT ONCE , BUT EVERY OCCASION VISITED BY US, WAS THERE A PROBLEM.
heres a few to note:
1: ice – cream machine , out of order….. i have 3 kids who love the ice-cream there …..my kids disappointment
2: ice-cream was all finished…
3: meat was finished …… i clearly remember the manager once saying that they nt gonna make any more til da nxt day …..
4: ran out of meat ….. waiting tym 25 mins ……
5: burger lettuce and buns were all dried up ….
WE OVERLOOKED THE POOR SERVICE TYM ND TYM AGAIN… UNTIL TODAY ….
WE ORDERED 8 PIECE STREETWISE FEAST AND OF THAT 7 PIECES CONSISTED OF WINGS AND DRUMSTICKS, THE OTHER 1 WAS A BREAST PIECE. WHEN I COMPLAINED TO THE MANAGER, NTHOKO, HE SAID IT WAS PROCEDURE TO GIVE THOSE PIECES.
TO ADD TO THAT HE WAS VERI ABRUPT , AS TO SAY , MY BUSINESS IS NT NEEDED.
THE UNPROFESSIONALISM CARRIED OUT IS PATHETIC.
NEVER AGAIN ARE WE GOING TO SUPPORT KFC, HOWICK .
THNK G O D , NANDO’S IS AROUND …..
KIND REGARDS
A VERI UNSATISFIED CUSTOMER
KFC, kentucky fried chicken
I work in Meyerton in a financial company and from time to time visit KFC in Meyerton. I visit a few KFC’s in and around Gauteng, but the best service bar far was received by a lady called Ida. The service she gives is astonishing. Doesn’t matter what time of the month or day you drive past her window she ALWAYS greet me and welcome me to KFC, with a smile on her face. When I pay and am about to leave She ALWAYS thank me for buying from KFC, ask me if there is any thing else I would like, wishes me a wonderful day and greet me with a smile. I work in a service industry and we as a corporate company strive to have employees like Ida. She is really a very very very big and valuable asset to KFC Meyerton and to KFC. Thanks Ida, you always make my day, no matter how irritated or upset I am you always out a smile on my face. Keep it up. Your are a star, and because of you, I WILL COME BACK.
KFC, Kentuck Fried Chicken
KFC in Midrand Boulders is the WORST bad service to start with, and then keeping old specials on the board so that everyone keeps ordering them and when they and the worse part about them is that they wont tell you unless you ask them for example six piece that comes with graivy and a salad they will just give you six pieces ONLY and when you ask them why they will tell you that ” OH! mem the six piece that you see on the board WAS on special but now its finnished to say when they will not tell you. They just have the WORST service EVER.
Worried,
Customer.
KFC, Kentucky Fried Chicken
i would like to know what the procedures and costs are to open a branch in hartenbos.if someone can come back to me please.
thank you
KFC, Kentucky Fried Chicken
To whom it may concern.I would like to lodge a complaint with regards to the service at KFC Caledon Street Uitenhage On several occasions i placed my orders only to find the exact opposite of that wich i have ordered. needless to say that i have also experienced that some items was never received.I have attempted to inform the manager but it does not seem that the problem has been solved.Secondly,the staff you employed are absolutely pathetic!! Where did service with a smile go to? To give you an exact example:i placed my order by means of the drive thru.I was requested to move my vehicle in order to wait for my order.The manner in wich i was told was totally unprofessional and was said in the most common way(:gan pa’k somme da:)Then i had to wait approx. 15 min for a Drive thru order!I appeal to you,can you see to it that the staff employed have people skills and understand that without the public KFC would not exist.Please reply to this mail by contacting me on 082 4402978.Regards Cobus Wolmarans.
KFC, Kentucky Fried Chicken
Hi
I just purchased spicy wings from KFC Pavilion Durban branch, firstly the lady at the counter was very rude and unfriendly. The chicken was not cooked properly, still raw. Surely no one would want to eat half cooked chicken, I paid my money but had to throw the food away.
Looking forward to hearing from you
Natasha.
KFC, Kentucky Fried Chicken
kfc still stays the best ever and most of all the one in brackenfell if you want real service go to kfc in brackenfell
KFC, Kentucky Fried Chicken
Goeienaand KFC
ons werk saans laat, en het vanaand gedink KFC sal ‘n goeie stop wees. Ons was een van die laaste kliente deur die drive through. Mens moet omtrent skreeu dat die persoon wat die bestelling moet neem jou kan hoor – sy sit(?) baie ver van die ruitjie af. Goed, ons is deur, die 2e ruit vra die geld, ons betaal. Nee maar ons sal nou in die parkeerarea moet gaan wag. Hulle sal die kos bring. Dis seker nou maar reg, ons wag toe maar. Later bring hulle die kos toe nou. Ons jaag huis toe moeg en honger. Kom daar aan, daar is geen strokie in die sak gelaat nie (die het hulle gehou daar by hulle oor ek moes wag) tog het hulle nog STEEDS die verkeerde goed en minus ‘n paar goed ingepak. Ons het probeer bel, maar die foon is beset. en hy BLY beset. Nou ja, ons besluit toe ons moet dit maar aanvaar, ten minste het ons darem kos. En nou hier is ek jammer, maar daardie hoender was so kurk geen siel kan dit afkry nie. Die burgers het vuil blaarslaai en ‘n bleek ou pattie dingetjie op. Niks anders nie. Nie eers ‘n ou druppeltjie mayo nie. Die meal waarvoor ons betaal het se tjips is missing . Agge nee. Ek sal nie weer daar koop nie!!! En ek kan net bynoem, die een karretjie agter ons moes OOK in die parkeerarea kom sit en wag. ? Hoekom? Dis dan mos nie meer spitstyd nie en vir wat gee hul mens nie die slip nie? Is dit maar net oor dit huistoe tyd is en klientediens dan ook sommer klaar is? Al wat hulle gaan sê is ‘do you have the slip?’ wel nee ek het nie want vir die een of ander rede het hulle my nie een gegee nie.
KFC, Kentucky Fried Chicken
To whom it may concern: Please remove all ads etc about ice cream and or milkshakes from all media as I am planning to lodge a complain at the advertising authoroties. The is NO MILKSHAKE available at Kentucky in THREE RIVERS for several weeks.How long can it possibly take to supply the ingredients or to repair the machine or whatever silly excuse they offer. Sorry KFC you do not get my vote any longer!!!Very poor!!
KFC, Kentucky Fried Chicken
I have never been so disgusted with the Kernel Burger(Rounder as it used to be called) and Zinger Rounder Purchased on Thursday, 5 February 2009 at 17h45 from the Northmead outlet. The buns were stale, could have been at least 3 days old and looks as though they looked for the smallest buns they could find. The chicken breasts hardly looked liked breasts and were so tough and dry that it was unbearable to eat, let alone digest, there was one slice of tomato on the buns and hardly any mayonnaisse or sauce on them. the chips were dried out and tasted disgustingly. I stopped on there on my way home from work in Marlboro to attend a meeting in Rynfield at 18h30 and thought this would be ideal for supper before the meeting, only to be left with disgust and dissappointment, never to buy Kentucky again, I would rather starve than eat their food again. I would like to know is there no parameters set for these outlets with regards to the quality of the food they sell to the public, and as for the price, I could have bought a Pizza at Romans for less and this I could have at least enjoyed. We are not Kentucky or fast food fanatics at the most of times, therefore we do not buy Kentuck and the one time I do we have this type of service and quality of food sold to me. I will never anticipate to purchase anything from Kentucky ever again in my life.
KFC, Kentucky Fried Chicken
I can not believe my eyes,how can you still keep all these messages on your site with so many complaints? It almost feels useless even filling in this coloumb because it doesnt seem as if you actualy do anything to improve your service. I actualy know someone who does continuous improvement events for private companies,you can realy do with it. Anyway Kentucky – Vaal Mall also falls under the same catogory of poor service,bad food! They never have fresh food,you always get home without something and they even try to steel from you by over charging. Are you actualy going to do something about this?
KFC, Kentucky Fried Chicken
i want to open my own franchise please get back to me
KFC, Kentucky Fried Chicken
Today(15/02/09) I ordered a regular mash & gravy with the meal from KFC N1 City. When I opened the lid of the mash(at home) I was shocked to see the small quantity they dished up.
I don’t think I’ll support that branch again.
KFC, Kentucky Fried Chicken
contact details – 082 855 0919
KFC, Kentucky Fried Chicken
On Sunday 22 February 2009 at 11.30 am the Sarnia Pinetown branch could only offer us wings when we ordered a Fiver. surely at midday on a Sunday the branch should be ready ot the lunch time “rush” We were told there was a ten minute delay. Well there is a Nandos, Steers, Debonaires and a curry shop right over the road. Next time I will not waste my time standing in a queue for nothing. I will go tho a shop that is ready to meet the demand.
Brian
Cell 083 6292369
KFC, Kentucky Fried Chicken
I had the misfortune to purchase a twister, pops, burgers and chicken pieces as a family treat on Friday last. The whole family was violently ill with vomiting and “spuitpop”. This was purchased at Northmead Mall who will never see our custom again. The Manager was indifferent bordering on rude. Stick your chicken!!!!!!
KFC, Kentucky Fried Chicken
HI I AM A WORKING MOM .MY KIDS LOVE KFC SOOOOO MUCH THAT IT HAS MOTIVATED ME TO WANT TO HAVE MY OWN FRANCHISE IN DURBAN,SO CAN SOMEBODY PLEASE GUIDE ME ON HOW I GO ABOUT DOING SO COS I SURE HAVE THE DRIVE AND THE ABILITY TO DO SO.
THX
RASHIE
KFC, Kentucky Fried Chicken
Ons het Saterdagaand 21 Februarie 2009 by die KFC East Rand Mall geeët. “Disgusting” is ‘n mooi woord vir die toestand van die tafels en asblik waarin jy jou houers moet weggooi. Die asblik loop oor en die tafels is so vetterig jy is te vies om daar te sit en eet. Die higiëne in die tak laat veel te wense oor.
Kentucky Fried Chicken, KFC
Last night my son took me to have supper at KFC Canal Walk, Century City. For such a long time I have watched to ads on TV ans have imagined eating a crispy chicken burger that was juicy and soft. I spoke to the lady behind the counter and showed her the beautiful big picture of the Zinger burger behind her and told her I would like that burger but it must not be hot and spicy. She said if I wanted it with white sauce and I thinking that it is the sauce that must make it hot that I agreed to the mayo. So happy that my son finally has the money to spoil me I just could not stop thinking about putting my teech into the juicy crispy burger, I was overjoyed waiting in anticipation. I recieved my meal and headed off to the tables. I was abit disapointed that the roll was dry and the patty was so small, but I was still happy to finally get the chance to eat this burger I have long longed for. I took a big bite and it set my mouth on fire. My son said to go back as he was waiting for his burger at Steers. I went back and told the lady who searved me and after poking at the burger with another worker they laughed at me, I said to them that I did not want a hot burger. They got the manager and I told him and he too was sort of rude saying that I have to take it, or he has to through this away and it would be a waste and that if he has to make another one I would have to pay for it. KFC I am very disappointed that I could not eat my burger, why did you not make your ads with better understanding that a zinger is hot, your normal burgers were so small, I had to squint my eyes to see it as I have weak eyes and cannot see far. All I had from that meal was the coke, the chips were yucky like it was fried in old oil it was yucky. sis on you KFC. Reading from all the complains it is obvious that you dont care about customer satisfaction as not matter what people will always be buying from you. You will keep continue making money. Shame on you.
Kentucky Fried Chicken, KFC
Yesterday afternoon (Sunday 01 March 2009), we went for lunch to KFC in Tokai. We waited 40 mintues in the queue before our order was placed. We ordered and paid for two Zinger meals.
When we got home, we opened the packet to take out the meals. Both containers with chips in it were half filled as if someone had eaten on it, yet we paid full for the chips. The burgers tasted like rubber and was horrible. Yet, we as the customer pays for such horrible food. KFC meals are not that cheap!!!!!!!!
Renee
What is happening to KFC service? The food if that is being servived and made is deterioting. KFC use to have a very high standard of quality.
Kentucky Fried Chicken, KFC
I’m based in Middleburg and i’m very keen to owning one of the biggest franchises in the world, KFC.Please e-mail me the info of how i can achieve this!
Kentucky Fried Chicken, KFC
My fiance and I are (or were) avid fans of KFC. Today that opinion has changed !! We asked for Zinger wings at the KFC in Pavilion Shopping Centre (Westville, Durban). The store wasn’t busy so the assistant went to find some Zinger Wings and as she was placing them on the warming tray dropped the whole batch on the floor. She blatently picked them up, placed them back on the warming tray and put 6 in a container for us. She looked at us when she did this and eye contact was made so she was very aware that we were watching her.
We waited until she came to us with the box and addressed this with her, with a smirk on her face she lied. We called for the manager who was told of the incident. The manager then asked the assistant to confirm our allegation of which she again denied and shortly afterwards confessed.
It was suggested to the manager by ourselves that this should be a fireable incident. The manager clearly had no intention of even repremanding the assistant let alone fireing her.
Please can someone advise me why people don’t strive to give good service and have pride in their jobs anymore ?
Kentucky Fried Chicken, KFC
Let me introduce myself – my name is Chariza Beyleveld and I work for a company called Brand Evolution that specialises in strategic marketing, media relations, unique events and creative design, therefore I deal with clients all day. I am not a person that complaints for any stupid reason as I am also in the service industry and know how complaints can be blown out of proportion, but I would really like to bring the following situation to your attention:
On the 4th March 2009 at 12:25 my boss went to Kentucky Fried Chicken in Lynwood at the Hillcrest Boulevard to buy us Kentucky for lunch. When returning back to the office she found that the chicken for her original recipe meal was not in the bag. I then went back to Kentucky to get the chicken for her meal. The gentleman in the drive true remembered my boss and was so kind as to fix the mistake and replace my meal with warm fresh chicken and chips. The gentleman at the second drive true window apologised for the mistake he had made and gave me back my meals. By returning to the office I found that there was only one piece of chicken in the bag and not two as the original meal stipulates.
This made me a bit mad and I was not willing to drive back again so I tried to get the number for the Kentucky from 1023 but it was not listed. My only option was customer care. After about 20 minutes the manager of the Lynwood Kentucky phoned me back. All that he did was made me feel that I was in the wrong and instead of finding a solution he was giving excuses and attacking me. He told me that he was not aware of the problem and if he was he would have apologised to me. I told him that it is very poor service that a manager does not know what is happening in the store and with his bad attitude I will not support the store and nor will my friends and he told me that is fine and he does not care. When I asked him his name, he refused to give it to me (I repeatedly asked him for his name) and then he put down the phone in my ear.
I am sorry but your work is where you spend most of you time so you should be proud of it and it also represents you as a person. I am sure that you as the boss of Kentucky does not want managers like that to be associated with KFC. It gives a bad name and vibe to a great take away and brand. After all it is the customers that pays the managers salary.
With business being so bad lately you should look after your customers and not chase them away with an attitude that you don’t care.
Kentucky Fried Chicken, KFC
Daar is 2 Kfc takke wat patetiese diens lewer die een is Boksburg tak by East Rand Mall elke keer wat ons deur die drive trhu gaan moet ons hoor dat ons moet deur ry en in die parkering moet wag vir ons kos want anders gaan hulle service val want hulle het ‘n sekere tyd om hou te help by die venster maar wat help dit ons ry deur en wag 15 minute in die parkering dan gee hulle mos nog nie die customer service wat dit moet wees nie maar die mngment dink hulle is tops….. Primrose – Elke keer as ons daar koop kyk ons eers of die order reg is want dit het al meer as een keer gebeur dat ons die verkeerde order kry, en dan het ons ook laas week bestel by venster nr een en toe ons by die betaalpunt kom het daar ‘n bedelaar gestaan en ons wil toe net nog ‘n streetwise by koop vir hom toe stuur hulle ons weer van voor af deur die drive thru wat regtig nie aanvaarbaar is nie. Hulle sê ook vir ons dat die nuwe chicky choice nie met drumsticks kom nie maar enige ander stuk vleis waar in jou lewe het jy dit al gesien.
Doen asb iets aan die service dit is power!!!!!!!!!!
Kentucky Fried Chicken, KFC
My husband and I decided to spoil ourselves after a hard days work by buying ourselves KFC so we went to the KFC in Jean Avenue in Centurion.
We bought a Streetwise Feast and started munching as soon as we got home.
To my surprise, I found a piece of STEEL (large enough to get stuck in my throat) in my mash and gravy!!!!!!
I would like to know what the head office of KFC’s contact details are please. If anyone could help me I would really appreciate it.
Thanx,
Brigitte
Kentucky Fried Chicken, KFC
Ek wil graag weet ? hoekom verskil die produk so geweldig van die foto’s op julle plakaate , ek het ‘n foto van julle plakaat “twister” ge neem en ‘n foto van die werklike produk , as ek die werklike produk foto’ 2.5 keer vergroot dan is dit eers naby julle advertensie
Baie dankie
Kentucky Fried Chicken, KFC
Dit is met skok dat ek vanoggend al die klagtes lees ! Ons is mos te ordentlik om te kla, maar genoeg is genoeg. Die Robertson tak is glad nie meer wat hulle was nie. Ons het al ‘n paar keer ou hoender gekry ( duidelik van die vorige dag wat net weer in die olie gegooi is) byna elke keer was daar erge maagkrampe en ……. Ek dink dit is tyd dat KFC dit aan hulle eie sakke begin voel, hulle behoort die dr’s & hospitaal rekeninge te betaal vir almal wat siek word ! Byna al ons vriende , familie & kolegas het al deurgeloop onder KFC – mense weet julle nie hoe siek hoender mens kan maak nie ? Doen asb iets aan die diens en higiene .Dit was altyd so besig hier by ons tak, maar deesdae kan mens sien dit is nie meer so besig nie. Ek is seker dit is nie die ekonomie wat druk nie, maar eerder die vreeslike dr’s rekeninge wat jy moet betaal nadat jy KFC geeet het!
dankie
Kentucky Fried Chicken, KFC
Ek wil net se dat die nuutste Kentuckey advertensie met die mannetjie wat in so ‘n piepstemmetjie die burger en die ‘wrap’ met mekaat laat praat, absoluut iets is om van naar te word. Ek vlug elke keer wanneer dit verskyn. Dit sal my beslis nie aanspoor om Kentuckey te koop nie. Dit sit my eerder af. Probeer volgende keer iets beter. Julle het tog gewoonlik goeie advertensies.
Kentucky Fried Chicken, KFC
I WOULD LIKE TO KNOW MORE ABOUT HOW TO BUY KFC FRANCHISE.
Kentucky Fried Chicken, KFC
Recently, bought KFC family feast from KFC Sherwood,Durban
got to the car…decided to check my order..only to discover
the rolls and chips were missing. Asked for the manager..was told he/she was not available. I was really angry as the person who served me…very calmly added the rolls and chips ..without even an apology. This wasn’t the first time …that sumthing like this happened at Sherwood KFC. So..if anyone decides to buy from there..take my advice …check ur order b4 you leave. I will never buy from there again. Another place is KFC Reservoir Hills..strangely it doesn’t taste the same…always too oily and pathetic service ….run by a very unfriendly manager. Also, KFC Overport, this i would never ever forget..happen’d some years ago…bought a tower rounder. Luckily, i decided to remove the top roll ..out of curiousity just to see wot it consisted of…only to discover a worm on the lettuce. Took it back…showed the manager as well as all the patron standing and waiting for their orders….i was absolutely disgusted that so little care is taken when food is prepared….don’t think the lettuce was even washed. That’s KFC for u!!!!!!!!
Kentucky Fried Chicken, KFC
I BUY 15 MEALS A DAY AT YOUR KFC BELLVILLE BRANCH CAPE TOWN,FOR STAFF WORKING LATE OVER THE PAST 2 MONTHS YOUR SEVICE HAS GONE DOWN,MEALS RECEIVED INCOMPLETE,NO CHIPS WITH ORDERS OR COOLDRINKS SHORT SUPPLIED!FROM NOW ON I WILL RATHER TAKE MY BUSINESS TO NANDO’S IN PAROW CAUSE THE KNOW ABOUT SERVICE.I HAVE COMPLAINED SO MANY TIMES TO THIS BRANCH ABOUT RECEIVING MEALS SHORT THAT ALL THEY CAN SAY ITS SORRY IT WONT HAPPEN AGAIN…PS WE ORDER VIA PHONE FOR BASIC OPTICAL WE PLACE OUT ORDERS BEFORE 6.30PM AND GET IT AT 7.00PM
Kentucky Fried Chicken, KFC
Jane Naidoo –
I would like to receive the following info;
1.0 How to apply for a KFC Franchise
2.0 What is the minimum investment that you need to have in order to own a KFC franchise 3.0 Does a KFC franchise value depend on the size of the franchise.
4.0 What is the qualification criteria for owning a KFC Franchise
thks.
Kentucky Fried Chicken, KFC
For what it is worth, I will add my complaint to the list nobody at KFC worries about. You branch at Paridise Junction Pinetown must be in the the top ten worst outlets. I have now had enough of this useless outlet and staff. It is now three times that you go there and NO CHICKEN, this is your busness???? Who doe s the planning that you run out of Chiken at 5;30pm every day?? Why no Ice cream?? Dont sell it if you cannot supply. Milkshakes, oh sorry no milk??? I will relate incident number 5, visit, Time 7;00pm three people in outlet waiting for chicken. Three behind the counter.The four of us stood for 5mins I timed it, and not even a “hello” I asked can we be served.not even a response.I asked again, the staff then looked at me and went to the drive through to serve. The last night 24/3 Drive through, it takes up to 4 min toget through the “snale’through and suprise, surprise, I asked for 3 Ice cream cones, NO ICE CREAM 8:30PM.nOW i HVE HAD ENOUGH AND YOU WILL LOSE EIGHT PEOPLE AND AS MANY MORE AS I CAN TELL,
Does it really help to complain as the comments are generally the same but nothing gets better. Best solution is not to go and support KFC. If we are not good enough to get and answer or better service Why help them. All w are doing is telling them BAD SERVICE is fine we ignore it and still you come back HA HA!.
Kentucky Fried Chicken, KFC
Yesterday i was again dissapointed with the service of kfc in ATLANTIS i ordered a streetwise 2 and a zinger meal then the lady at the counter got my order wrong again. while i waited i ordered me a avelance and then to my suprize the ice cream was flat and the lady said there is something wrong with machine… if i dont expect to get good service anywhere i dont expect to pay.. so KFC you better have to get it together.
Kentucky Fried Chicken, KFC
PLEASE SEND ME INFORMATION ON HOW TO OPEN A KFC FRANCHISE AND WHAT IS REQUIRED.
Kentucky Fried Chicken, KFC
i would also like to find out what is required if you want to open a KFC franchise? what is the estimated start up capital? there is a planned mall in one of the busiest rural town in EC and people are in need of KFC. what should i do? please give me details
Kentucky Fried Chicken, KFC
I would also like to know what the requirements are for the KFC franchise.
Kentucky Fried Chicken, KFC
i would like to find out cost of franchise and does kfc recomend site or we get to choose
Kentucky Fried Chicken, KFC
I would like to own a Kentucky Fried Chicken Franchise, please send me information about requirements and cost. Your assistance will be appreciated. Gianna
Kentucky Fried Chicken, KFC
I am absolutely disgusted by the service u get at the Kentucky franchise in Durbanville. The staff there is more interested in talking to each other than serving their customers. Just last night again – with 4 customers waiting, we had to wait for about 6 minutes before even one order was taken. And that was only after I had to repremand the staff that there was customers waiting. This is a general thing in the store – and I go there regularly. Management should really do something about it.
ek is nou moeg vir kfc en glo nie ek sal weer kfc koop nie polokwane se tak in landros mare is uiters swak.eerste plek die burgers val altyd uit mekaar die helfte le in die sak en dit is so vol van die olie dit is glad nie lekker nie.dankie maar nooit weer nie.dan praat ek nie eers van die diens nie dit is uiters swak.
Ons het verlede week twisters en hoenderstukke gekoop. Die hoender in die twisters was VROT (jy kon dit ruik). Wat gaan aan met Uitenhage (Caledonstraat) kfc ek ken julle nie so nie. Volgende keer stuur ek die gesondheids inspekteur in om julle perseel goed deur te gaan.
I have purchased a order from KFC Broadacres and have received an incomplete order for the third time in a row
I am sick and tired of the shit service and non service from the KFC
This is a common way of operating of KFC
I will not promote them nor will i support them
I hope everybody has a job somewhere else that currently is employed by KFC , because the way they are operating ,I have bouhgt my last meal from KFC
I am done being screwed
Kentucky Fried Chicken, KFC
On Sunday, 26th April, I went to KFC Sunward Park, Boksburg. I ordered 2 x Streetwise Two, 2 x Mash and Gravy and 2 x Coleslaw.
When I got home I immediately saw that there was a problem with the Mash and Gravy. If there was one teaspoon of mash in each container it was a lot and no gravy – only a watery coloured liquid which we could not eat and had to throw away.
This is not the first time we have had problems at this branch.
Kentucky Fried Chicken, KFC
On Saterday 25/4/2009 I placed an order at Kentucky Tygervalley. When I got home, by rounder with cheese (which I paid for) was not included in my order. The one small teaspoon of mash was drowned in a large container of cravy and the chicken was undercooked. Kentucky is not cheap and an once in a blue moon occurance – one should think it fare to get quality for that price.
Kentucky Fried Chicken, KFC
KFC Overport in Durban their service is bad, Everytime I go there I must wait +10min before I place an order, people that are working there they know nothing about customer service they don’t give their customers the service that we deserve as people who are paying money that will give them salaries. I have ordered streetwise two, 1 roll and zinger burger, I have asked to give me side breast and drumstick and she put a dry burn’t drumstick, the reason I have checked it because if it a take away they don’t give good quality of meet whilst we are paying so much. I have requested the lady to change the drumsstick, she ask me if it not a drumstick? I asked for the manager Nokuthula the way I was so angry I couldn’t explain to her because before I asked for manager there busy arguing whose going to change drumstick other one saying I didn’t talk to her so she won’t change it and the other one saying she didn’t put it for me. whiles I was talking to Nokuthula the cashier took another box and put big side breast peace and I ask her to cancel my order because I didn’t ask for big peace I ask them to change dry drum stick peace. please make a follow up and I want them apologise the way theya humilated me infront of other customer looking like someone who is greedy.
I will appreciate if you can respond and give me feedbak on this mater because it really bad.
Thank you
Ntombifikile Mbatha
0312034752
0832424715
Kentucky Fried Chicken, KFC
i am not impressed with your meal in a bowl, as your field street branch forgot to put in the corn i did not get what i paid for.
date 19/05/2009 11:50 am host : Khumbuzile Z283
Kentucky field street durban, if you intend to serve a new dish then your staff should get with the programme
thanking you kindly
Congratulations to all the Scottsville Branch in Pietermaritzburg! We phoned for delivery and within 25 minutes our food was delivered…HOT…TASTY…AND FRESH!! Well done to the management and staff! We are very happy with the new delivery system. The service from onset was great…..not a bad looking driver too! Very neat and decent! Thanks for the wonderful service and quality food!
Kentucky Fried Chicken, KFC
I WOULD LIKE TO COMPLAIN ABOUT THE KFC FRANCHICE IN KARRELANDMAN ST DUNDEE.ALTHOUGH THE SERVICE IS VERY GOOD I HAVE ON THE LAST FIVE PURCHASES BEEN SOLD UNDERDONE CHICKEN THAT IS OILY AND ONE TIME THE CHICKEN WAS OFF.THIS IS EXPENSIVE AND WE CAN NO LONGER TAKE A CHANCE OF ANOTHER PURCHASE.
Kentucky Fried Chicken, KFC
Hi
I would like to put forward a complaint about the KFC in Lakeside Benoni. I bought a Sweet Chilli Twister as a take away. I then left the shop without having a look at the product which was not satisfactory at all. The was no sweetchilli in the twister and it was cold when I ate it. Secondly the service was very pathetic at that shop. The were only two tills opened with the long ques going all the way out of the shop. The service was really poor. I dont belive it is fair for me as a consumer to spend my hard money and at the end of the day not be satisfied with my purchase.
I would like KFC to please get back to me with a solution on how we it will remedy this problem.
Kentucky Fried Chicken, KFC
New Partner
Whant to be a partner
Please contack me
Kentucky Fried Chicken
ek is geskok toe ek sien hoeveel mense kla oor kentucky. het saterdag na-middag kentuky gekoop by upington. die skyfies was in die eerste plek dood gegooi met babeque spice en toe word ek siek die hele saterdag nag en sondag. ek het al baie probleme ondervind by upington kentucky . of hulle het nie goed in voorraad nie of hulle het nie ‘n pen om ‘n krediet kaart strokie te teken nie. die siek word was die top punt. ons betaal vir ons kos
ek verlang dat die eienaar van kentucky upington my kontak, want ek dink hy self was jare laas in sy eie besigheid.
Kentucky Fried Chicken, KFC
My wife and I frequent KFC Bellville (Durban Road) at least twice a week due to the nature of our work. My complaint is that we seldom if ever receive napkins or spicy salt if not personally requested. Sometimes even this verbal request is ignored.
This becomes an issue when I have to stand at the back of a queue while the food gets cold.
Please correct this inconvenience as I am sure that we are able to frequent another fast foods outlet if this persists.
Kentucky Fried Chicken, KFC
KFC Elarduspark…swak, uiters swak van julle! Die diens is swak, as ek vra hoe gaan dit..moenie ant “wat soek jy?” nie! Dis net maniere!!! en kry vir ‘n slag milkshakes! My dogtertjie(Ava) het so baie uitgesien, maar toe nie by Elarduspark nie, ook nie Moralettapark nie, ook nie Fearie Glen nie, toe vat ons graag eerder van daai dag af Steers!! Steers-uitstekend!! KFC- Swak
Kentucky Fried Chicken, KFC
This is now my 3rd experience of been “short changed” or should I say short-chickened!! at the Alberton KFC. We ordered an 8 pc meal and when we arrived home, there was only 7 pc’s in the box. To make matters worse, it was more like kentucky fried fish. Both my husband and I noticed that the taste was off, the chicken was also very dark indicating that they used old oil of which you can taste in the flavour as well. NOT IMPRESSED and we will not be supporting this particular KFC every again.
Kentucky Fried Chicken, Fast Foods, KFC
I used to frequent KFC outlets but the staff always deemed themselves more important than the clients as a once of we purchased a 12 piece meal from the Noordheuwel – Krugersdorp branch with mash and gravy – we live 20km away and only then discover that the mash and gravy comprise of a touch plus minus 5% of mash and the balace gravy i.e the mash was part of the gravy – previously we have purchased chicken pieces that if they were alive they would have still be able to fly – I now close the book on KFC
Kentucky Fried Chicken, Fast Foods, KFC
I always frequent the KFC in Rooihuiskraal. This is now the 4th time that my order was incomplete. I have ordered the streetwise 3 and ALWAYS get the 2 piece but am still paying for the extra piece which I never get. Included with my order was 4 streetwise burgers but never get all 4. I am actually quite sick of the staff always getting my order wrong. This time I asked them if there was 3 pieces of chicken in the box and they said yes, only to go back home to find 2. I am really disappointed in their service and cannot keep driving back to the store to get my one piece of chicken back so I leave it. I have wasted so much money and been robbed so many times at Kentucky that I am hesitant on supporting them again. I always go through the drive thru and dont have much time to check that my order is correct. I will never waste my time going back to KFC.
Kentucky Fried Chicken, Fast Foods, KFC
I must tell you, I am an absolute KFC FREAK!!! I have to have Kentucky at least once a week! At this stage my fiancé want to have a fit if he asks me :”What are we going to have for supper?” and my reply (of course) : “Kentucky!!”. Last night I felt like getting “withdrawal symptoms”, because I did not have KFC for the whole of this week. My fiancé was working late. I phoned him, begging to come home earlier so that we can go and buy KFC. Luckily he said yes. We went to KFC, Brakpan (Prince George Avenue) just after 19:00. I bought my favourites (like always) : Spicy wings, 2 x Streetwise Two, coleslaw and mash & gravy. What a disappointment when I got home. THE CHICKEN WAS STILL RAW!!!!!! Needless to say, I NEVER keep my till slips and with the weather so cold, we did not feel like driving back and returning it… Now, I will say that is not “on”… With KFC’s existence for so many years (and experienced staff), that should not have happened!
Usually one only hear about complains so i am here to give a compliment. Yesterday 24/08/09 my family and i visitedBloemfontein and had a late lunch roundabout 15:45 at KFC IN Zastron Street.On our way back to Kimberley approximately 40 km outside Kimberley, I realised that I have left my bag in the KFC. My husband immediately contaced the store and spoke to Karen who informed him that they found my bag and it is safe. Luckiy my brother was still around in Bloemfontein. I contacted Karen again and informed her that he will be collecting it and she informed me that he will have to provide some form of idenfication for security reasons. I was so lucky to have receive my bag with all the contents in and nothing was missing. I JUST WANT TO SAY A BIG THANK YOU TO KAREN AND THE STAFF FOR THEIR HONESTY AND SZFE KEEPING. KEEP UP THE GREAT WORK GUYS. its goof to know there are still honest people out there/ THANK U ONCE AGAIM. MUCH APPRECIATED.
Kentucky Fried Chicken, Fast Foods, KFC
Last night went to KFC-Primrose, ordered 6 pieces of normal recipe chicken, 6 zinger pieces & large packet of chips. Arrived home, about to serve dinner and what I found in the box was terrible, The normal box was full of old smelly oil, the pieces were the darkest shade of brown. Turned over the pieces and all you could see was a layer of “car oil” at the bottom of the box. The zinger box looked OK, oil wise, but the pieces were once again dark and oil was the “name of the game”. Back in car, drove to Primrose, waited until one of the staff sort of got irritated, cause we kept on asking for some service. Showed her the box, “did you buy this here, today”. Yeah, plse check your records, about 30 mins ago. OHHHHH… took the box, gave us 6 new pieces. Asked if the zinger pieces were fresh. Yes, was the even more irritated response.
Not even gonna bother wasting time, trying to explain what the chicken pieces were like. Ate 2 pieces, cause I was hungry. All I know is that I was sick all night.
Please guys, KFC is such a grand, brand, what the hell in going down. The service, the quality of food, the way the staff, treat us your customers, the dirty clothes (jeans) they wear. The laughter, loud noise is just a drop in the ocean of what has happened to your Primrose branch. Does KFC not send inspectors to make sure their brand/quality is kept ???
FUNNY ENOUGH IF YOU LOOK AT THE ABOVE, YOU GUYS SHOULD BE SITTING AROUND A BOARD ROOM TABLE AND COMING UP WITH SOME MEAN ACTIONS TO AVOID THESE REPEATS. AFTER ALL THIS SEEMS TO BE THE WAY FORWARD FOR KFC.
Rose
Kentucky Fried Chicken, Fast Foods, KFC
I have been using Kfc Malvern in Durban for about three years now twice a week. At first what a good experience but of late everything seems to have gone pear shaped.
Trying to fight your way through the rude car guard, broom sellers and beggars with the quality of food of late it simply is not worth it.
My wife and nepfew now shops at Steers and Nando,s whilst I still try and get a decent meal at Kfc but not for long!!!!
Kentucky Fried Chicken, Fast Foods, KFC
KFC has always been a sure bet as far as the chicken goes, I have seldom had a problem, and on the one occassion the manager at the Amanzimtoti store was very friendly and helpful.
However, I went to the store in Berea Rd for an ice cream today, and was brushed off without explaination, that they did not have ice-cream in the shop. I then drove 50m up the road to the Berea Centre store who also dd not have ice-cream on offer, but this time with the regret that their ice-cream machine was in the process of being cleaned.
From other comments here, it seems as if KFC are experiencing problems with their ice-cream dept.?
Kentucky Fried Chicken, Fast Foods, KFC
My concern is one and KFC up to this day they did not responded to my proposal , i have identified a need for fastfood as like KFC and till today no one has responded to me i want to know if i am just waisting my time or is the people in charge not doing their job
Kentucky Fried Chicken, Fast Foods, KFC
I went to KFC Southgate yesterday 28 August 2009@16h55 & ordered streetwise 2 x2. I asked for Zinger chicken pieces ,the cashier Celia told me that should wait for 20min which I did.As the time was nearing I asked my son to find out what is happening and the cashier came to me and said that they forgot to set the timer on & the chicken burnt ,do I mind waiting another 20 min. Well I waited. 20 min went I then send my son to see what was happening again.The big black man ? manager said in sotho I should wait and he is around. His attitude was unexceptable. By now I was getting angry and just sat .All the staff was now looking at me as a hour has gone pass and no chicken. I then went to the casher Celia & asked for my money back,as it was getting closer to my time breaking fast. Another Manager Nkadimeng Lphoko (seen photo)came as I asked for my money. The chicken also finely arrived. I told the cashier&N Lphoko that I was unhappy and that I will lay a complaint. N Lphoko then clicked her tongue and left.That was very rude and disrespectfull. All wanted was Zinger chicken.Please assist in the matter.
Kentucky Fried Chicken, Fast Foods, KFC
I went yesterday 28 Aug2009@16h55 to KFC Southgate to buy streetwise 2 x2.I ordered Zinger chicken,the cashier Celia told me to wait 20 min for chicken. I sat and waited. close to 20 min I sent my son to see what was happening the cahier came to me & said that the timer was not switched on for the frying of the chicken and now its burnt,do we mind waiting another 20 min.She offered us milkshake & I said no thanks but she came with it. As we were fasting and could not drink it. Well I sat and waited. 20min gone I asked my son to see again no chicken. The cashier told ?manager big black guy and he spoke in sotho and said she must just wait & I am around. His attitude was very bad towards me.By then all the cashiers was looking at me and talking in sotho &zulu about me.I then got up and said that I would like my money back as I am waiting close to a hour and no chicken.The cashier Celia came with the chicken & another manager came(photo seen)Nkadimeng L’phoko.I said that I will not leave the matter hear and lay a complaint.N L’phoko than clicked her the tongue and left,that is disrespectfull and rude.All I wanted was Zinger chicken & that was the service I got. Please see to the matter.
Ms N Raymond
Kentucky Fried Chicken, Fast Foods, KFC
I want to complain about the Valencia store in Nelspruit.Two thursdays ago,I went to order a meal for the family.Just about every car in front of me,had to park and wait for food that could not make up there order.You now have people standing at the drive through window(as well as Friends of the drive through staff-security risk).We too were asked to park and wait.After 10 mins I sent my son to ask about our food.Eventually he was told it was ready and called me to help,as he couldnt carry 4x milkshakes in one hand.I walked over to ask for the cupholders.Firstly everone ignored me,when I got upset,Then everyone sniggers and talks to each other laughing in another language,still ignoring my request.The service is shocking and the attitude even worse.You should sort them out as I will not support them again.The new store at the Grove is just as bad.Half the order was not available,staff cant even use the tills etc.My food was tough,and cold by the time I got it.Another waste of R200.Goodbye Kentucky,my friends and I will not be seeing you again.
Kentucky Fried Chicken, Fast Foods, KFC
Good day,
Last night I had a very bad experience at KFC Mokopane. I have 2 small children and after being in town late I decided to get some KFC on the way home. We placed an order for 3 burgers, 5 pieces of chicken and the new special burger with chips and a shake. The lady at the drive through appologised and told me to just park in the parking area because I would have to wait a little while for my order. 20 minutes later I walked up to the lady handing out the orders and asked about my order, they are busy with it. Another 5 minutes later I walked into the store and wanted to complain to the Manager. After hearing my story he said that he would take this matter up with the staff and that he was sorry. I can not believe this, surely there is more that can be done? There is just no customer service. To top it all they had the order wrong, I did not bother to go in to change it, did not have the enegry to wait for 25 minutes more. I would not have had a problem to wait if we saw other people waiting but we were the only people waiting, all the other people got their orders and left. I am really dissapointed with the way this situation was handled.
Kentucky Fried Chicken, Fast Foods, KFC
primarily let me point out that this comment blog is not a means of laying a complaint. you actually have to click on the hyperlink at the top of the page labeled COMPLAINT TO KFC. or rather, if you could, phone the customer services department, their number is conveniently placed on packaging for your use, so for the previous commentors here, no YUM representative will read these complaints unless you make them official. or here it is….0860100222
Kentucky Fried Chicken | Fast Foods | KFC
i would like to get hold of the e-mail adress of the ceo of centuky. The service at the Bl;uff branch is absolutely pathetic. Two weeks ago Friday night at half past six, when the shop was so busy the customers stood out the door, they could not help 2 customers in front of me and niether could they help me. I went to Galito’s instead. Tonight at the same KFC i bought the most awefull famous bowl i ever tasted, there was no corn in it, and the mash was dry and old. I think 3rd deree is the road to walk with this company. will make KFC read all these e-mails and do some thing about it too!!!!!!!!!!!!!
Dear Sir/ Miss
I am a pupil attending St. Michael’s School for Girl’s in Bloemfontein. Our schools 1st Team Hockey has been offered an opportunity to go on an overseas European Tour during April 2010 to increase the level of our Hockey. Due to unforeseen circumstances we are unable to make enough money to proceed with the tour. I am writing this letter to enquiry if there is any sponsorship availabilities to help us in any way.
I thank you so much for taking your time in reading this letter.
Please get back to me as soon as possible, any help will be appreciated.
Jillian San Pedro
Grade 10
Very.very disappoiting KFC Kimberley corner Bultfontein road. They root, do not know how to speak to clients and you can never put a order in 18h00 on words without waiting 10-20 min , then they are not even bussy.
Maandag 31 Augustus 2009 het ek KFC Alberton – Voortrekker straat besoek – needless to say – was ek hoogs ontevrede met die diens, en toe ek die produk wil omruil vir iets anders minute nadat ek die bestelling geplaas het , toe kon hulle nie – en toe ek by die huis kom is daar ‘n stuk hoender kort – ek was baie mismoedig en vies – en het dadelik KFC se help lyn geskakel – en gedink ” ag ek sal seker niks verder hoor nie” – GROOT WAS MY VERBASING – die volgende dag het Lourence Van der Walt die eienaar van KFC Alberton my geskakel en onverskoning gevra – en my dadelik gevra om die aand terug te kom vir ‘n komplimentere ete – Ek was redelik senuweeagtig om terug te gaan want mens weet nie hoe gaan die personeel ‘n mens behandel nie – maar glo my – toe ek in stap is ek vriendelik ontvang, my bestelling gereed, en die persoon wat my bedien het, het my gegroet en onverskoning gevra – die Helpdesk mense het my ook geskakel om te hoor of die saak uitsorteer is.
Ek het die eienaar persoonlik geskakel en gerus gestel –
DANKIE VIR DIE PUIK TERUGVOER EN DIENS.
Ek sal beslis enige iemand aanraai om ‘n draai te maak by die voortrekker straat tak –
Vasti Swart.
Ek hou van KFC maar sal bly wees as hulle ophou om die ongesonde gekleurde sout oor hulle skyfies strooi. Gee liewer wit sout saam sodat elke persoon self sout na smaak kan oorstrooi.
To whom this may concern
I am so disappointed with KFC. Yesterday evening I went to KFC in Meyerton and ordered the Family 6 piece and Add family feast add 6 zinger wings. Now I live about 25 min away from Meyerton as I am in Walkerville. I ordered two cold slaw salads and two chips but to our disappointment we only had one of each. We had paid for the food and to go all that way back again to correct it will be such a waste of time and petrol never mind the disappointment of the family that is hunger. Now I would like to know what I can do to correct this as we were cheated out on our meal and not that eating out is cheap either.
Thank you
A very disgruntled customer
D. Manson
Kentucky Fried Chicken | Fast Foods | KFC
Hi, i would just like to know what has happened to the double crunch burger. I arrived at KFC Beacon Bay to find out that it had been taken off the menu. Is this nation wide? Please reply as this is the only thing i ever buy from KFC and at least once a week.
Thanks
Brendon Fismer
Kentucky Fried Chicken | Fast Foods | KFC
Middag,
Ons KFC in Plettenbergbaai is gevrek, elke keer nog as ons vir promosies wat op landwye tv g adverteer word gaan, is dit eenvoudig nie daar nie. mees onlangs, die milkshake streetwise 2 promosie.
NO ICE CREAM – SORRRRRREEEEEE!!
doen julle nie stock take dat julle kan sien die voorraad loop uit nie!!
Sal waardeer as Kentucky kan terugvoering gee.
dankie
G. Rudman
Kentucky Fried Chicken | Fast Foods | KFC
Can KFC please get a website with a menu up and running! Tons of people are complaining. Check this link:
http://complaintwire.org/Complaint.aspx/9NelKp2lZAAn_QjJdact0A
Kentucky Fried Chicken | Fast Foods | KFC
julle mense in die kaap wat so moan try gerus kfc in somerset wes(maureen) en waterstone village julle sal terug kom vir meer diens met n hoofletter. so 1 of 2 wat houdings het .wat dink hulle doen jou n guns maar dit kry n mens oral
Kentucky Fried Chicken | Fast Foods | KFC
Please advise if any of the complaints EVER get to be addressed by KFC management to their employees??? Or is this just the new excuse we use in SA: “Service is bad and we have to deal with it” Unfortunatly we are the people spending the money, but not getting the quality, nor the service which is expected. Without us, no Franshise can ever survive!!!!
Kentucky Fried Chicken | Fast Foods | KFC
I was actually on a search for the KFC Corporate contacts, but ran across this gem, i just wanted to know if anyone’s queries and complaints where ever answered? and if so it would probably be best to use this forum in order to deliver answers in the interest of public accountability. These complaints need to be answered in order to re-establish the credibility of KFC, all this forum needs is one post on Facebook or any other social networking website, and KFC’c public image in South Africa could be irreparably damaged.
Just a suggestion, use it or probably don’t use it.
Kentucky Fried Chicken | Fast Foods | KFC
Well, guys, it seems if you value your health, your money and your time, just keep moving past the KFC doors and support Nando’s!! Too many complaints of stomach upsets, incomplete meals and raw food. Kentucky used to be the greatest, what happened??
Kentucky Fried Chicken | Fast Foods | KFC
Ek het gister aand 18 Setptember 2009 by Carletonville KFC gaan kos koop. Die twister het so min vulsel in gehad ek het 3 happe deeg geëet voordat ek vulsel geproe het. Voorheen as ek ‘n famous bowl gekoop het was dit genoeg om my versadig te laat want die bakkie was altyd vol tot bo die deksel kon skaars opkom. Gister aand was die bakkie slegs een derde vol en die kaas wat bo-op is was so droog gebak dit was taai en onsmaaklik. Die hoender was ook nie van die aangenaamste nie. Die vorige keer omtrent 2 weke gelede toe ons daar gekoop het, het die hoender geproe na olie wat gebrand het. As ek kyk na hoe die klandisie afgeneem het dink ek dat ek nie die enigste klaer in Carletonville is nie. Oor naweke het die rye (4) tot by die deur uitgestaan en gister aand het ek 2de van vooraf gestaan. Ek dink dit sê baie.
I went through the Drive Thru at KFC Newton Park on Saturday night. When I got to the order window, I asked the the sales lady if they have any meals with 2 Rounders and Chicken pieces and she said no? I am sure they have meals like that. Furhter more, she then turned around and closed the order window in my face and turned around and walked away. Is this how much they vallue their customers in a resession? I then called the Manager wich also had no idea what goes on in his own store. This is now my 6th complaint about this store and I am not taking it anymore. I then ordered the new variety Feast with the two rounders and two twisters but asked for Zingers, No tomato. When I got home, I got two rounders with tomato. I am allergic to tomato and I keep telling them this. I demand my money back for this order as I couldnt eat the food and it was too far for me to drive all the way back there as I stay 15km away from that store. I have been complaining about this store and its *** service for a while now but they just seem to get worse. How is this? If I dont get my money back by end of this week, I will go to my contacts at the Herold and this WILL be in the Paper. Front page!!!!
ITS SEEMS THAT I AM THE FORTUNATE ONE.
IN THE MONTH OF AUGUST I HAD BOUGHT THE
STREETWISE 2 ON THREE OCCASSIONS FROM THE BAYVIEW -CHATSWORTH BRANCH AND EACH
TIME IT WAS SUPERB. I WONDER WHY??????
Vir die hoeveelste keer word ek gevang vir ‘n sucker, maar met die vertroue dat die gewilde produkte van KFC sal verbeter het. Ek het 5 stukkies hoender gekoop by Jeffreysbaai 2 en wat ‘n riller, want die ou olie het uit die stukkies hoender getap en die kors waaroor ek mal is was so hard dat ek nie daardeur kon deur byt het nie. Verder, waar ek skool hou het die personeel ook gekla oor hul diens en dat hul foutiewe bestellings plaas.
Jammer om te se – u are loosing it
KFC Welkom in the Free State, never have ice cream. You can place an order that comes with ice cream then they send you a soda instead.
Really bad service !!!
Since it is much more common to critisize bad service, I would like to comment on the exellent service I had at Stellenbosch branch KFC on wednesday evening!Even though they were extremely busy, the person behind the counter who helped me was extremely helpful, with a big smile, and very apologetic when my order took a few minutes longer then usual.I even received a free Ice cream to make up for the extra minutes. I feel that this staff member have to be congratualted and rewarded by the authorities! The staff member was male, and his name is Geran. Any company would be honoured to have such a loyal, friendly and exellent staff member!Stellenbosch branch, hold on to him! You are very lucky to have him!
ek het op die 11 september 2009 by die kfc in delmas mpumalanga ons aand ete gekoop. dis nou al die hoeveelste keer dat ek nie te vrede is met die kos nie die hoender burger wat ek bestel het ,die hoender het nog rou geproe op vorige geleenthede het ons street wise two gekoop, wat die hoender op die been nog bloederig is. baie kere het ons kos bestel by die drive thru dat ons nie eens al die goed kry nie ,het al die aan gegee en het n voucher vir R 24.00 of R 25.00 gekry. ek dink hulle moet regtig aandag aan die produk gee en hulle werkers ander gaan n goeie besigheid tot n einde kom. muskien moet n mens maar uit ons eie teen hulle op tree muskien n booikot .
I am disgusted with the ads that are used on TV at the moment for the sale of Kentucky Fried Chicken. It is such an oxymoron – on one hand you are promoting family motives (togetherness, family happiness, making sure a family brings together old family values of being together at family dinner time) – and on the other hand you are teaching people (youngsters being the ones who copy from the older ones) to be spiteful, me only attitude and if my dad is bigger than your dad, then I can steal your milkshake / icecream and get away with it without a word of apology.
This is such false family value advertising. YOU ARE SUPPOSED TO BE BUILDING FAMILIES TO MAKE A GOOD SOUTH AFRICA NOT BREAK THEM DOWN INTO SELFISH INDIVIDUALS. FAMILIES MAKE COMMUNITIES, SINGLES CAUSE BAD TROUBLE.
MAKE IT RIGHT. CHANGE YOUR ADS
Kentucky Fried Chicken | Fast Foods | KFC
ONS KFC HIER IN KRIEL HET SO 2 MAANDE TERUG OOP GEMAAK, AI TOG HULLE KAN MAAR NET SO WEL TOE MAAK, DIE DIENS IS UITERS SWAK, HULLE MAAK VROEG TOE, EN AS OF DIT NIE GENOEG IS NIE, IS HULLE MASJIENE PERMANENT BUITE WERKING, HOEKOM IS DIE AVALANCHE OP DIE MENU, MAAR JY KAN NOOIT DIE DING EERS KRY NIE. KAN IEMAND DALK HELP?
Kentucky Fried Chicken | Fast Foods | KFC
Hi,
I have been looking for franchise information and your website is not helpning at all. I need to find out which spots are approved,franchise arrangements etc. I also have identified a spot which i need to open KFC frnachise.
email: leseilane@mbus.co.za
I bought a 8 piece from the branch in Ermelo Church Street. When I got home there was only 7 pieces of chichen and only wings and legs, normally there is breasts or bigger pieces in, further more there was no 1 litre coke as shown on TV. I at least buy once a week but if this is what is to be given to me now Forget about it I will never but never go to Kentucky again. My wife took the car for a wash so the slip was disposed of so was of no use going to the branch to complain.
I cannot believe that I would see it comming to this. I did complain to Getclosure no responce, well one VERY UNHAPPY CUSTOMER.
This is a complaint about the KFC in Wood Road , Montclair , Durban.
On numerous occasions , and again today , the chicken supplied in my purchase was absolutely disgusting – hard and dry and cold – we could not even eat it and gave it to my dog .
The attitude of the Manager , when I phoned her about this , was one of ignorant surprise and matter of fact.
There were days , a few years ago , when this outlet was good , but now a lot of people are complaining about it and it must surely be one of the worst we have experienced in South Africa.
I think it is about time that someone of Senoir Authority in KFC SOUTH AFRICA paid this outlet a visit and jacked them up as their attitude seems to be ” move it as quickly as possible and to hell with the customer”
We are pensioners and cant afford to feed our dog disgusting KFC.
Kentucky Fried Chicken | Fast Foods | KFC
Hi
I just want to know why the chicken is lately so oily. I actually get sick after eating KFC. I remember previously they use to put grease-proof paper in the buckets but no more. You can squeeze the oil out of a piece of chicken. Bring back the grease-proof paper please.
Kentucky Fried Chicken | Fast Foods | KFC
guys i am not trying to be rude , but KFC isnt as nice as those days i dont enjoy it anymore ,sometimes it taste like the oil is used for more than a month without being changed go to sunnyside i am telling you .
Kentucky Fried Chicken | Fast Foods | KFC
I Just ate a Colonel burger meal from Balitto KFC. I am extremely dissapointed.
Guys the burger was cold and dry? This is supposed to the burger of KFC, and the chips were cold and soggy????? Why COLD??????
No power failures in the area???
Dissmall standards.
While most like your chicken and you are very popular amongst middle and low income earners , the track record of your franchisees (Cape Flats) wrt labour relations needs much to be desired. Very little transformation beyond store management.Mostly whites beyond this level.This goes against the grain of employment equity and insults the long hard battle for equality in this country. Unfare contracts with staff means that they have almost no recourse when you declare them ” unfit” for employment.
Hoepfully the labour court will see this and take action!!
I am a young entrepreneur based in a rural Kwa-zulu Natal area. Our town is very undeveloped which goes hand-in-hand with my goal of opening a KFC franchise specificly. Reason being the survey I have been conducting the last 4 months which shows clearly that KFC is the best choice. I would really appreciate being informed with details on how to open a KFC frachise.
Yours faithfully
Ek het gisteraand Kentucky gekoop in Hazeldene (Lambton) Germiston. Groot was my teleurstelling toe ek by die huis kom en vind dat die “mush & gravy” nie in was nie en dat die hoender so lank gebraai was dat dit heentemal onsmaaklik was. Omdat dit al aand was het ek nie terug gegaan nie. Dit is die tweede keer dat soortgelyke geval gebeur, en ek is regtig teleurgestel in die diens wat by die betrokke tak gegee word.
Ek hoop dat u aandag aan die betrokke tak sal gee.
Vriendelik Die Uwe
E. DU RANDT
Kentucky Fried Chicken | Fast Foods | KFC
Haha ja nee KFC begin n rip off raak, daai street wise 2 kom met letterlik net 5 chippies. Paar jaas terug was daai bakkie altyd vol chips. So basies betaal jy net vir die 2 stukke hoender, daai 5 chips kan hulle maar hou. Ek sal ook nie weer n street wise 2 koop nie want dit raak net al duurder en die fisiese kos al minder…….
Kentucky Fried Chicken | Fast Foods | KFC
This morning I bought my usual Twista at Lyttelton KFC Till nr 24 Thibile.
What a dissapointment. I took a photo if you want proof. 2 little strips of chicken no mayo, 2 tiny pieces of tamatoe, and just about a spoonful finely chopped lettuce. I bought two bur took a photo of one only. This is not the first time, but I love my twista and did not complain then, as I saw that they were very busy. It is sad that the Twista that started of as a lovely meal now turned into a snack.
Regards
Hi..
I want to voice my disatisfaction with the quality of service as well as the quality of the final cooked product (KFC)
If you read through the comments above, you will notice one thing in particular….The service sucks and you will also notice people are refering to “in the past”, “bring back”…KFC management…WAKE UP!!!
Your quality of the cooked chicken if i may call it that is of inferior quality, it is not the KFC we knew…i experienced the worse chicken at the Kuilsriver outlet, and while there, another customer walked in to show the on duty manageress what the quality of the end product should look like when he left there and went to buy from another outlet and came back all the way to show her.
I will not buy KFC again, i will raise my kids on Mac D or Nando’s, as we all know fastfood is quick and easy and kids and grownups love it….
I hope someone in authority at KFC sees this posting and does something about the terrible service and chicken…if i may call it chicken….
Not at all impressed…Wayne Kraaifontein.
WHY did KFC take the dubble crunch burger and the tower burgers from the menu!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
i am highly dissapointed with the KFC on Mercury Road Benoni and i see that i am not the first one to complain.For the last year on and off the ice cream machine has been out of order and you stand in line just to hear that there is no ice cream available!! pathetic service i will rather go to Nando’s next time and get what i asked for.If you cannot provide ice creams or milkshakes please take it off the menu and stop with the incorrect advertising!!!!
Kentucky Fried Chicken | Fast Foods | KFC
Last night i went to KCF in Northam, Limpopo and ordered a fully box meal. like always i had to wait long for the food and the service was poor. the staff requested me to take my meal without the Mash and Gravy due to there was no Gravy after i paid for the entire meal. after telling the staff i will wait uin line for the food she threw the food around. the is really no way to treat any customer. i will not support any KFC is this is the way they treat customers. You either need to shape up or close your doors.
Leon.
Kentucky Fried Chicken | Fast Foods | KFC
KFC as a whole has gone down the tubes of late, I have been to a number of different KFC here in pretoria lately and the service from the one to the next is just as bad, if they dont have the order wrong, the forget some bits all together… I have even received a tower burger without chicken, I thought thats what KFC is all about, chicken… Come on people, from what we see here some drastic action is needed by KFC management, but I feel that BEE might have taken its toll on management that still gave a damn…!!!
Kentucky Fried Chicken | Fast Foods | KFC
On Sat 10 Oct I went through the KFC Drive through at Douglasdale in JHB. On returing home I discovered that an a rounder was missing.
I phoned the Regional Rep (Dorette) who told me there was nothing she could do except get the store to phone me. The store did phone and told me that I could come and collect a refund. I did not do this as it wasn’t woth the petrol.
They would not send the item to me or deliver a refund. The next day I was phoned to say I could come and collect my order. Also not worth my while.
This is shocking customer service. You still have my money and I don’t havr the food.
Well done – I will stick to Steers in Future.
The treament meted out at my mother on the 10/10/09 at KFC Drive-through in Lyell Street Ladysmith by two cashiers, viz. Swazi and Bonnie was very distasteful and disconcerting to say the least. What more appalling is that this was done before the eyes of other customers who had to interject to stop this stinking attitute from these two. I am of a view that my mother deserves at least a written apology from the outlet and these two be removed from the serving points.
Regards,
Jabulani Tshabalala
We bought a boneless meal for R 94.90 at your store in Robert Broom – Noordheuwel on Friday 16/10/2009. I think they fried the chips over and over as it was not fresh and very greasy. Even the chicken were dark in colour which means the the frying temperature was very high. The pieces was also very oily. The quality is not good at all. Please train your staff the basics of oil management and the frying process.
Could you please send me as much info on franchising opportunities in Namibia. Or if you can direct me to the correct site where I can view all the info. Thank you and keep blessed.
Nzuzo Ace Msimanga.
Sir / Mam
I herewith strongly object to your advertisement on TV in the scene where the young girl kicks the young man between the legs.
This could just create a culture of men and women kicking each other between the legs.
I find this scene disgusting!!. Please be more creative.
Yours faithfully
H. J. Schoeman
Last night we ordered KFC in Waterfall KZN and it was so discusting!!! The service was also discusting, the place is alway dirty and the staff are so rude!!! I think KFC should be removed from the shopoing centre and put a takeaway place there that actually sells nice tasting food as well as give excellent service! I will never order KFC again! And when I try to get hold of Head Office there is no number? Why? I hope some sues KFC soon and they close down!
Branding posibilities on a Trimaran at the V& A Waterfront. Who would I talk to in connection with this subject?
Theresa Cole
072 648 3360
Goeie more,
Nadat ons vele male teleurgesteld is deur die diens by Lichtenburg tak het dit alweer gisteraand gebeur. Voorheen het dit al gebeur dat ‘n spesiale aanbieding nie beskikbaar is nie en ons het nou al amper elke keer by die “drive through” gekom waar ons gevra is om voor te gaan wag aangesien hulle nog besig is met iets. Gisteraad weer – 17:14 het ek ‘n Variety bucket met chips gekoop, moes voor gaan wag en het dit eers 17:49 gekry. Waarvoor is daar ‘n “drive through”? Maar ek moet aanhaal – hierdie outjies se diens is maar oor die algemeen baie swak – en vriendelikheid kos ook niks.
KFC Pretoria North – after the fourth fiasco at this most horrid of KFCs, I just had to post my complaint. Firstly, no sign posted that they do not have debit or credit card facilities; secondly loiterers walk up to your car in plain sight of the useless security guards and Mr Security Guard thinks you crazy if you suggest he does something; thirdly the horrible food: rotten coleslaw, burnt refried chicken, wrong flavour ice-cream … the sorriest excuse for a take-away in Gauteng, please people steer clear!
on the 5th of october i went to buy 2*2streetwise at my nearest kfc in orange grove along lous botha. t he service was totally bad i can sy they was no service at all.i phoned you call cantre and my ref # is p12/09/1316;086010022. it doesnt mean if you sell cheap food you dont have to have good service upto now noone had ever contacted me about the issue and it clearlly shows me that it starts from the head office going down.Do you know that 80% of the people who leave around we are from the same nation andits easy for us to change and go and buy from the nearest Mcdonal;ds and i thnk thats what we are going to do.i dont want you free meal all what i want is good service
KFC in Umhlanga is disgusting. I went there yesterday 24 Oct 2009 and received chicken that was floating in oil. What has happened to the standard of KFC. The staff are rude and give preference to their friends. I was told that when I buy the 6 piece pack I would have to accept 2 wings, 2 drumsticks and 2 thighs. the pieces were soo small that it was not worth the R60.
While standing there one of the staffs friends came in and order the 2 pieces special (can’t remember the name of special) and received from the staff 2 breasts, where as the when I ask about the pieces for the special, I was told that you get 1 wing and 1 drumstick. Anyways when I received my order I opened it (as I always do before I leave the shop) to find 6 tiny pieces and I could of made chips at home with all the oil floating in the bottom of the box. However I declined the order and leeft the shop. The owners of these franchises should catch a wake up call and start paying an interest in their shop and their staff and their product they selling. I have officially given up on eating at any KFC. I think I am gonna start a boycott on Facebook…..
Good day,
I am an avis KFC fan I would like to express my dissapointment at the shocking quality or lack thereof that we recieved when we bought chicken for the family at your N1 City oulet on Sunday evening 26 October. The chicken was very dark and obviuosly overdone, but the worst was that this is the first time taht I have had indigestion from KFC. So something is amiss.
I am not going back to that outlet until you can convince me that it is back the KFC quality that I know and Love.
Stephen Bremner
Kentucky Fried Chicken | Fast Foods | KFC
i will like to complain about the meat i bought on Saturday afternoon it was not well cooked it had blood inside we couldn’t eat our supper ,what i will like for KFC at Carnival to do is to return my money or replace the meat pls contact me on my cell number 072 226 6891
Kentucky Fried Chicken | Fast Foods | KFC
I am so sick and tired of Kfc in Pretoria West. Easily the worst KFC ever. This is my third complaint over a period of 4 months, and yet nothing has been done. This weekend, sunday, my cousin, not knowing how oil dripped the chicken always is, and in what dissapointing state this kfc is, went there and bought himself kfc chicken pieces. He went to the docter today, sick as hell. I wish for kfc to please advise me if something is going to be done about this. I am planning to go to the newspapers today and make this known to everyone. Dont know why we have to pay for this poor quality food. They should just rather close down the kfc in pta west, can do without it, because the food there is horrible.
Kentucky Fried Chicken | Fast Foods | KFC
Hi, Het nou al verskeie kere by julle nuwe KFC in Big Bay, Kaapstad iets wou koop en dan het hulle dit nie – verskoning is dat daar nie ‘n aanvraag is nie – baie swak.
Kentucky Fried Chicken | Fast Foods | KFC
I am a representative of a company called studio 7even which is situated in Pietermaritzburg and was wondering if you as KFC would like to come on board and join us on our venture in creating awareness and raising funds on the behalf of persons with disabilities. We have a woman who is a bi-lateral amputee spearheading this project who will ride around the whole province (kwazulu nata) along with a team of about 20 other people (with and without disabilities). so if you are interested or want more info about this project please call me on my cellphone…073 208 7078 or e.mail your reply to….mapayanda@webmail.co.za….looking foward to working with you. From Ayanda Maphalala.
Kentucky Fried Chicken | Fast Foods | KFC
I am a representative of a company called studio 7even which is situated in Pietermaritzburg and was wondering if you as KFC would like to come on board and join us on our venture in creating awareness and raising funds on the behalf of persons with disabilities. We have a woman who is a bi-lateral amputee spearheading this project who will ride around the whole province (kwazulu nata) along with a team of about 20 other people (with and without disabilities) during the month of disability (03 NOVEMBER2009-03DECEMBER2009). so if you are interested or want more info about this project please call me on my cellphone…073 208 7078 or e.mail your reply to….mapayanda@webmail.co.za….looking foward to working with you. From Ayanda Maphalala.
Kentucky Fried Chicken | Fast Foods | KFC
I am a representative of a company called studio 7even which is situated in Pietermaritzburg and was wondering if you as KFC would like to come on board and join us on our venture in creating awareness and raising funds on the behalf of persons with disabilities. We have a woman who is a bi-lateral amputee spearheading this project who will ride around the whole province (kwazulu nata) on a bicycle along with a team of about 20 other people (with and without disabilities) during the month of disability (03 NOVEMBER2009-03DECEMBER2009). so if you are interested or want more info about this project please call me on my cellphone…073 208 7078 or e.mail your reply to….mapayanda@webmail.co.za….looking foward to working with you. From Ayanda Maphalala.
Kentucky Fried Chicken | Fast Foods | KFC
On Sunday i went to the KFC at Fourways crossing, had the worst experience once again. I buy KFC atleast once a week and all i want is fresh food… i always eat the colnel rounder but on sunday it was as thin as a prego roll and i thought i was eating a piece of rubber. i have not had a good burger for about 2 months now, and i am seriously not going to eat at KFC anymore.
Kentucky Fried Chicken | Fast Foods | KFC
today 28/10/09 for the first time i decided to use the kfc in isipingo next to the shell garage, i was hungry and purchased 2 streetwise 2 and 2 large mash and gravy,this was the biggest mistake i made by using this kfc the chickens i got from them looked like they were 1month old, they seemed to have been decomposing inside, the coating was hard and dried up,the mash had a funny smell , i can go on and on but i gess u now the rest, anyway for the past 20 years i have been using toti, never had a problem.
Kentucky Fried Chicken | Fast Foods | KFC
Yesterday 28-10-09 I bought KFC from your Potchefstroom Branch phone number 018 293 3559. It was the worst KFC we ever tasted and very oily. There is also seriously something wrong the Avalance Ice Cream.
Kentucky Fried Chicken | Fast Foods | KFC
I have read some of the complaints but wish to thank Boksburg KFC as i have never had any problems there. But i would like to know from KFC why did toy discontinue the Dubble crunch? there is now nothing left for me to eat at KFC as i only use to eat a duuble crunch and why have you also stoped the cheese fiesta burger! PLEASE BRING BOTH OF THOSE BURGERS BACK!!!!!!!!
Kentucky Fried Chicken | Fast Foods | KFC
I AGREE WITH THE ABOVE STATMENT ABOUT THE DUBBLE CRUNCH AND THE CHEESE FIESTA!
BRING BACK O BRING BACK O BRING BACK MY BURGER TO ME TO ME!!!!!!!
Yes please do bring back the dubble crunch burger that was the best selling burger in my opinion! Why take someting away that makes you money?
KFC Berea se diens is baie swak om nie te praat van vriendlikheid nie jy word skaars gegroed en die staff is al tyd so besig , besigom me mekaar te gesels dat hulle nie hoor wat jy bestel nie en as jy by die huis kom is dit die verkeerde kos ek dink julle dins is swak .
Onthou Steers en Mac Donolds is ook om die draaie my volgende stap is Hello Peter.
Dankie R K Nicklin Pretoria
Ek het sopas 15km gery om KFC te koop en 21:30 en die winkel in die Southdowns Shopping Centre was toe, toe ek aan die deur klop die word gaan een van die staff se hande en wys hulle is toe, hoe werk dit? Ek gaan uit my pad om KFC te koop en dan is die winkel vroer toe as geadverteer. die ergste is ek was bereid om oor die R300 te spandeur. Wat gaan aan?
Dankie
Leon
Kentucky Fried Chicken | Fast Foods | KFC
We got back from JHB at 9.40 last night and went to our local Kentucky in Waterglen Centre, Pretoria. We placed our order and were told they have run out of chicken they gave us what they had, they did not tell us they have run out of mash and we ended up with a bowl of gravy and a drop of mash. We however were charged the full price for the order. I was very annoyed on getting home to find this. Waterglen shop is normally a fabulous outlet but this really was not good enough. Had they told us up front we would have gone to another outlet.
Kentucky Fried Chicken | Fast Foods | KFC
I have never received such bad service ever. This morning I went to KFC Worcester at 9:00, when I came the the lady showed me through the window that they are closed. As far as I know they should be open at 9:00. I decided to wait and 9:20 they asked my order, not in a nice way. While I waited I was watching them and the lady took the chicken with her bare hand to fry it. So now we really know how things work there! So disappointed!
Kentucky Fried Chicken | Fast Foods | KFC
Hi, Please could you send me info on how to go about owning a KFC franchise? Love your chicken!
Kentucky Fried Chicken | Fast Foods | KFC
Hi
Can u kindly provide me with information cause I would love to open up a franchise,I have identify an area where the is no Kfc even the closest areas are not being serviced.
Kentucky Fried Chicken | Fast Foods | KFC
Good day i went to the Kentucky store in Witbank the Watermeyr str branch, Next to Pick and Pay. I was standing in the row for more than 30 min. The row was outside the door. 2 Tills was open and it was the end of the month. The crates full and some half with rolls was on the counter, the shop just advdertise DIRTY ! but the i ordered, i asked for a burger with chips the chargrilled i received a streetwise burger for kids, then i asked for a other burger again the large one when i got home we sat infront of the tv “thanks for take aways we can relax” then my husband bites on the burger and a large piece of chicken fell of RAW RAW RAW !!!! it was so discusting ! Really the head office people pls do not let any branch know that there is a inspection just go and get the surprise of your life. Pls man food and other people’s health is instake here. Your service and cleaness of the shops are not there anymore, i think it is because it is goiing to good now you dont care. DONT LOOSE THE PEOPLE THAT STARTED GETTING YOU ON THE RUN. !!!!!
Kentucky Fried Chicken | Fast Foods | KFC
Klerksdorp Branches have been renovated. Why? Well this is a question which I realy hope to be answered, because the quality of the food went from bad to worse. We use to buy almost once a week KFC sometimes you received a totally wrong order and only notice it when you arrived at home. The quality of the chicken was not that bad always, but recently after the ronovations it is VERY OILY and like tonight almost OVER FRIED. The whole meal ended up in the plates of the dogs and even they look and turn around.Are there no standards through out the franchises. Please I would like to receive some feedback!!! At the end it is not a cheap meal!!!!!!!!!!!!!!!
When you pay you atleast expect quality.
Kentucky Fried Chicken | Fast Foods | KFC
Why is the service at KFC so bad lately, seems as if the managers don’t know how to order and plan ahead, never mind the rudeness of the cashiers.
last week I went through a drive through in Durbanville (Cape Town), if I only were able to get out I would’ve, 22min’s later with only 5 cars in front of me from start, I was told no smokey cheese twisters available, and go and park in the parking lot, because the wedges are not ready, it’s called a drive through, fast foods, which means get on with it please, I was late for my appointment because of this.
Yesterday in Blueroot Mall, Tokai KFC, Cape Town, I was informed hat they do not make the smokey cheese twisters, this by a cashier really doing me a favour getting her fat bud off the counter to assist me…
To my knowledge being a franchise all outlets have to do the whole menu.
Seems as if I really have to adjust my tasting habits for lunches.
Kentucky Fried Chicken | Fast Foods | KFC
It’s a pity I can not submit pictures on this site to show everyone what old chicken looks like being sold to us at KFC in Louis Trichardt. When you buy a barrel you get half fresh and half of last weekends left overs.
Kentucky Fried Chicken | Fast Foods | KFC
Hi ..We are really grateful for the new KFC at Empangeni it is really convienient and the staff are really polite..I wish I could stop the mail there ,but I do have a complaint…We have noticed that the chicken is almost always not done properly and a few of my friends have said the same thing ..so it is a constant problem.Please look into it so we can start going back there instead of the one at the Rail.
Thanks.
Kentucky Fried Chicken | Fast Foods | KFC
Bring asb die Bowl terug
Kentucky Fried Chicken | Fast Foods | KFC
Hi, I am not sure if I am sending my comment to the correct division, but this was the only contact I could find. I am one of you regular clients and when we have functions big or small this is the company I think of when we need chicken or feel like eating some. I was very disappointed on 2 weeks ago when I visited your Canal Walk branch in Cape Town. I ordered one of your “rounder meals” with the milkshake and had left the store and was on my way home, while eating the meal and eventually getting to the best part the burger, it was extremely strong as I ordered the zinger – normally the batter would have the tang and the mayonnaise would simmer the strength and this would then allow you to at least taste the chicken – BUT THIS WAS NOT SO! To crown it all I could not bite through the chicken as it was very RUBBERY! I did not enjoy my meal at all and am now discouraged to visit any of your stores.
Thank you for allowing me the opportunity to express my frustration.
Regards
Carmilla Wyngaard (VERY DISAPPOINTED)
email: cwyngaard@fnb.co.za
078 696 8044(cell)
021-6730400(work)
55 Clarence Road
WYNBERG
7800
CAPE TOWN
SOUTH AFRICA
Kentucky Fried Chicken | Fast Foods | KFC
If you plan to go to KFC Woodmead beware. The drive thru credit card machine does not work. You place your order at the booth and expect your order to be ready on collection at the front. Joke !. You have to wait again and replace your order, plus stand in the line, AGAIN. Then you get people who do not stand in line but jump the line (becasue there is no line) Frankly there service is shocking. Then get told they are out of stock. Time spent 50 minutes for nothing…..Plus the staff cannot speak english. I then went to Steers and was served and had my order in 10 minutes… Well done Steers Woodmead and shocking service from KFC.
Kentucky Fried Chicken | Fast Foods | KFC
I was really not impressed with the new boneless KFC chicken pieces that do not even taste like normal KFC, but more like dried up shoe leather. I also believe that value for money ,it really is not worth it at all.
What really made me mad is that I was asked to wait in front for 2 minutes only having to wait for at least 15 minutes.Do these people understand what a customer is or do they believe that we owe them something.This little episode took place on friday evening,7th Nov.2009,at the KFC outlet Heugh Road,Walmer,PE.
We buy takaways roughly 5 times a month.Last time this outlet will see me.
Kentucky Fried Chicken | Fast Foods | KFC
Ek is baie teleurgesteld in KFC. Op 29 Nov09 het ek 4 Regulatr rounders en ‘n 9 piece thrift gekoop by julle George tak. Die rounders was baie droog en het te min sous op gehad. Die hoenderporsies het glad nie kenmerkende KFC geur gehad nie. Smaak soos my eie hoender wat ek by die huis gemaak het. Ek sal nooit weer daar koop nie! Ek moet tog egter noem dat ek gereeld by Mosselbaai tak en Robertson tak koop en baie tevrede is.
Kentucky Fried Chicken | Fast Foods | KFC
can u please send me information and requirements needed to own kfc franchise .
Kentucky Fried Chicken | Fast Foods | KFC
As ek na al die klagtes hierbo kyk lyk dit nie of julle regtog omgee wat in die winkels gebeur nie. Die diens in Windhoek is swak. Hulle het nooit al die items op die menu nie. Ek kan nie onthou hoeveel keer ons al omgedraai het en Nando’s gaan kry het nie. Probeer ten minste iets daaraan doen of maak julle maar net te veel geld dat die klagtes nie regtig saak maak nie.
Kentucky Fried Chicken | Fast Foods | KFC
Last night my boyfriend & I went to the North Beach, Durban KFC and ordered a Family Feast only to be laughed at by 2 of the staff members. When my boyfriend asked what was funny the one staff member walked away into the back of the shop & left us standing there wondering what had happened!
She returned a few minutes later with a smirk on her face & told us that there are only chicken wings.
We were still not sure why it was a laughing matter. We actually thought it was very rude to have behaved in that manner & totally unprofessional.
We then left totally digusted with the service & went to another KFC which was out of our way.
All in all were are very unhappy customers as we frequent the North Beach KFC because it is close to home & convenient for us.
Kentucky Fried Chicken | Fast Foods | KFC
KFC Kensington rocks. The staff are always friendly and helpful, unlike KFC Eastgate. Thank you KFC Kensington
Kentucky Fried Chicken | Fast Foods | KFC
I have received the most pathetic service at KFC Northway Mall Pietermaritzburg from the time the branch was opened and i have visted it i cant comment that i am please with their service.Its not the brand or the food,but its the incompitent and rude staff that brings a brand down.I now drive 10 km into town to the Commercial Road branch to purchase kfc.I recentky saw that KFC is opening a branch at Greytown Road and i am pleased.I work for a cellular network,at counter sales for 10 years and we receive customer services training every 6 months,i would suggest that your staff at Northway Mall be sent for something like that or try to even use general manners to carry your brand.
Kentucky Fried Chicken | Fast Foods | KFC
I want to agree with Loftie. The service of KFC in Windhoek is pathetic to say the least. Three (3) out of the 5 items we ordered were out of stock! And this is not the first time. When talking to the manager, he did not apologize, nothing. Just said there is nothing he can do and turn around without letting me finish. That indicates he gives a damn, cause the rest upwards gives a damn. (by looking at the complaints above and no answer / improvement) And if that was not all – when receiving our order through the driveway window, I had to go to inside anyway, because they did not pack our full order.
Luckily, there is a Nando’s and Ocean Basket around. KFC wouldn’t see me soon. (if ever)
Kentucky Fried Chicken | Fast Foods | KFC
I HAVE THE ULTIMATE ANSWER FOR ALL OF YOU.
STOP BUYING THIS DREADFUL FAST FOOD. IT HAS TO BE THE MOST UNHEALTHY FOOD OUT THERE.
JUST THE SMELL OF THAT OLD OIL BELLOWING FROM THEIR STORES TURNS MY STOMACH. GIVE ME GRILLED CHICKEN ANY DAY – DONE IN MY OWN KITCHEN.
THINK HEALTHY, EAT HEALTHY, LIVE HEALTHY ! ! !
Kentucky Fried Chicken | Fast Foods | KFC
I was terrified when my husband and i ordered take out from the Maitalan KFC last night. They has 1 person taking orders and she was sreaming at her manager for not giving her a break through the day.The food was revolting and i felt like i had food poisining the whole night. The franchise was discussting and the service was shoking! I will never ever eat KFC in my lfie again after my bad experience last night..
Kentucky Fried Chicken | Fast Foods | KFC
Tonight at KCF, Paul Kruger Street, Pretoria, the guy in front of us waited 18 min for a streetwise 2 ! When he complained the lady behind the counter sweared at him! Can you believe this? My husband talked to the man and agreed that the service is bad. After this she ignored us and helped the person behind us. I walked out of the shop and went all the way to the Van der hoff, Pretoria Gardens, branch. The shop was full but you won’t believe the good service and smiles we received!!!!
This is the selution: Close Paul Kruger down and enlarge Van der Hoff branch!!!!
The KFC at Longbeach Mall, Noordhoek is absolutely pathetic … my honey & mustard Twister was very dry, having half a teaspoon of sauce at one end only … my daughter’s large Sprinkle Pops came without the sprinkle (as usual) … my husband got FOUR chips with his Streetwise 2, and no spoon with his mash and gravy ….. the service is also shocking and I have put up with this for far too long … this was the very last time this store will ever see … KFC SUCKS and I intend taking this to management so the guys at the top can realise what is going on at the bottom!
Kentucky Fried Chicken | Fast Foods | KFC
I have just experienced terrible service at the Robindale,and what’s more, received needed to remind the attendant to hand me my 2 packets of large pops, had to ask for the chutney flavour, just to be told that apparently it does not come with large pops – then what does it come with? Eventually he handed it to me after a discussion in siotho/tswana with another attendant. Again I had to remind him that I qualify for the soccewr ball that is on promotion. The attendant again liaised with antoher attendant and then handed me a WWF toy – that was not in accordance with what I have qualified, since I also ordered a “NEW FESTIVE MEAL” that made me qualify for my mini soccer ball.. . I tried to tell him this is not it appropriate, I qualify for the mini soccer ball. The attendant looked away and statrted again talking in sotho/tswana and I caugt the word tsamaya, which I gathered was aimed at me? In the meantime the manager arrived and asked what was the problem. I told him that although the attendant confirmed my order when he handed my parcel, my “pops” was missing, I had to ask for chutney flavour, and the toy was not ok. He spoke to the attendant that again repeated “tsamaya”. So I walked out, so upset and embarrassed that they could not get an order or toy rignt. On top of that I discovered when I got home that the 2 coleslaws that I have ordered was also missing from the packet – I assume it was also forgotten on the counter behind the attendant. The reason for this was because the staff were talking amongst themselves, discussing the issue of the chutney flavour that I asked for to accompany the large “pops”. The guy in fron tof me also had to ask for his waterbottles twice before that was handed to him. The service definitely needs to be “jacked up” !!!
Kentucky Fried Chicken | Fast Foods | KFC
ek dink die geval dat KFc net begin nalatig begin raak. Ek dink as jy geld wil maak is jou Kliënte altyd reg…..
Kentucky Fried Chicken | Fast Foods | KFC
To whom it may concern.
I have had numerous bad experiences at the KFC branch in the Strand Western Cape at the O.K. shopping centre Gordons Bay Road.
I contacted the office in the Gants Centre and explianed to the lady that answrered the call and she told me that the Gentleman that is involved with the complaint of this store is not available and would get back to me.That was 3 weeks ago.I work abroad and have left for work and up until my departure had no feed back.
One does not always want to complain, but if you have a bad experience at the same store numerous times one feels that something should be done about it.
I mentioned to the Lady that the people where shouting in the store and I approached the Manager and he said that there is a competition in the company that is why the people are shoputing like that (which I did not understand.)As to my order well the Lady serving us walked around with the barrel open to the back and then put things in and then returned to the front and pushed the lid on an d pushed it into the chicken squashing the meat and the Zinger burger I ordered as well was overcooked and dry and nothing on the roll.And the chicken in the barrel was not cooked properly.
Well I dicarsded the items purchased and thought nothing of it I said to my wife Maybe it was just our bad luck that day.
There after a week or so my Wife went to purchase items again and they had not giving what we asked for we asked for colslaw salad and they put in terrible hard potatoe salad and again rounder burgers where bought and the same thing the fillet used in the burgers where hard and dry and there was approx 4 pieces of shreeded lettuce and a half a slice of tomatoe and a half a teaspoon of mayo on the roll.One has not always got the time to check when you are standing in the drive through so when you get back home you find these things,as one is paying for the product one expects the staff to process the correct orders.
I work as a executive chef and I know about the service industry and food preperation.And what is going on in this store is not a pleasure,there are many patrons of KFC that feel the same way as I do about this store.
Hoping to see an improvement in the store in the future
Kentucky Fried Chicken | Fast Foods | KFC
My name is Mark Krüger, i have been buying from KFC for the as long as can remember, but i must say your service and product have not only fell but are really starting to take the back seat.
if you guys that sit up there and give orders are satisfied with what you see and hear then i’m sorry …you don’t belong there….because i tried to buy one of your boneless chicken pieces and for a piece not bigger than 70mm x 40mm…R10.50…come on!!!!now you guys are becoming really becoming STUPID!!!!!….and if thats not bad anough…when i end up buying a “family Feast”…i get chicken that looks like it got there after leaving (from where ever) last week….your service is because you take on people who just don’t care and take no pride in there job…..try taking on people who know what they are doing…..
SHAME!!!!!……wake up and smell whats cooking…
083 566 0186
Kentucky Fried Chicken | Fast Foods | KFC
I would like to proudly say this:
KFC is the best chicken fast food whether you poor or you rich you can afford KFC. Service is very very quick, fast and perfect.
Thumbs up guys you do your thing…
Kentucky Fried Chicken | Fast Foods | KFC
KFC is so disappointing lately. The one in George where we live is seriously getting slower and worse by the minute. The weekend i went to Summerset West, Waterstone Village KFC. Ordered food for friends. We were the only car in the drive through when we got there. We waited 25 minutes for the food at the last window. Our order wasnt correct. No sprinkles with the pops, no milkshake with a meal we ordered and the new MILO milkshake wasnt even filled 75%. For R16.95 you expect a bit more than that.
Kentucky Fried Chicken | Fast Foods | KFC
Kindly furnish me with information on how can i apply for a KFC franchise.
Kentucky Fried Chicken | Fast Foods | KFC
There is an advert at the Kempton Park KFC that they are serving breakfast from 6:30 am but when I got there at 6h40, there was no sign of life! Why advertise something which you can not deliver!!!!!
KFC, get your act together!
Kentucky Fried Chicken | Fast Foods | KFC
Dear Sir/Madam
I’m from Cape Town and are currntly visiting Ladysmith. Two nights in a row we bought Family Feast’s at their KFC. Both nights they didn’t have plates and cups, as we were sitting down. The second night I asked for cups and plates and they replied that they don’t have any for the past few days now. They offered me the boxes for the 5-pieces to make plates of, and 4x salad cups to drink the drinks from. I am definately not an animal to drink drinks from a bowl, and they replied that the cups they use for the milksake and ice cream are too expensive to let me have it to drink drinks out of it. I asked for the Area Manager’s no., and they gave me, after waiting for nearly 40mins, a number that just rings.
Kentucky Fried Chicken | Fast Foods | KFC
Ons woon op ‘n klein dorpie in Mpumalanga nl. Hendrina. Hier ry almal na Middelburg of Ermelo (60km) vir Kentucky.
Ons stel belang om KFC hier te open. Kan ek meer linligting kry asb.
Dankie.
Kentucky Fried Chicken | Fast Foods | KFC
I frequently buy from the KFC in Umhlanga Rocks Drive, Durban North. A more pleasant group of Assistants you couldnt wish for.
The complete opposite is the KFC in the Spar Centre in Kloof. I have bought from them occasionally on a week-end over a number of years and usally regret doing so every time I leave the shop.
It is the attitude of the assistants!!!
Kentucky Fried Chicken | Fast Foods | KFC
I bought 12 pieces of chicken yesterday 22/11/09 at the KFC CAPE GATE.When i got home and open the bag i only saw 10pieces.I did not go back due to the reason it’s ten minutes drive to KFC.This is not the first time it happened.I cant see what’s happening behind the counter.The cashier is working with the back towards the customer.Can someone please come back with a reasonable unswer.This is not acceptable to me.
Kentucky Fried Chicken | Fast Foods | KFC
dear sir/madam
we would like to set up a meeting with the buyer. contact details:MAHOMED 0822577214
ZAMANI:0835788488
THANKING YOU
MAHOMED/ZAMANI
Kentucky Fried Chicken | Fast Foods | KFC
The KFC shareholders should seriuosly start a programm to improve service delivery at your outlets especially in South Africa. Allot of customers including myself are very disappionted about the service we get from KFC outlets. This problem could easily be corrected if you implement simple measuring tools, proper performance management systems, competent directors, managers and staff. You are loosing allot of clients and profits because of this. Please feel free to ask for advise.
Kentucky Fried Chicken | Fast Foods | KFC
My boss has asked me find out about purchasing a KFC Franchise, could you please let me know how he would go about it and also all the details eg. Profit, etc.
Kentucky Fried Chicken | Fast Foods | KFC
I am disgusted with the quality of the KFC products at the KFC Phoenix , Whitehouse Durban , KZN branch . Burgers and Twisters are actually brownish inside and taste boiled rather than fried, the lettuce and tomatoes taste old and are yellow…. Even worse is the attempted cover up of this with sauce, salt and pepper!!!!! PLEASE address this…..
Kentucky Fried Chicken | Fast Foods | KFC
Ek is bitter terleurgesteld oor die diens wat ek gekry het by KFC Barberton. Moes 30 min wag vir 6 streetwise burgers ???? Ekt in my motor gesit en wag en gesien hoe ander mense na ons kom parkeer en voor my kinders uit loop. Toe ek gaan vra waarom dit so lank neem het die dame, Faith N baie ongeskik geraak en my soos ‘n vark laat voel. Toe ek vra om die bestuurder te sien het sy ‘n Joyce geroep, maar toe kom die Supervisor Sibusiso en se dat die bestuurder nie aan diens is nie.
Hy het my sel nommer geneem ….. maar ek is nie so seker hulle gaan my terug skakel nie.
KFC Barberton se personeel is altyd nors en kortaf en boonop het hul nooit melkskommels nie. Dis ‘n wonderwerk ons het vanaand melkskommels gekry …. al was dit net skuim en warm.
Wat het van kliente diens geword? Bestaan daar nog so iets????
Dit raak ‘n alhoemeer kommerwekkende verskynsel dat kliente diens verswak en niemand gee om nie. Jy kan dit rapporteer …. en wat erger is ….. dalk spoeg hul dan nou nog more op my burger ook ?????
Ja wat ….. sal maar nie weer by KFC koop nie.
Kentucky Fried Chicken | Fast Foods | KFC
On the 4th November at 13.18, I bought a zinger burger from the KFC drive thru at Trade Route Mall in Lenasia – for my brother.
Having been out of the country for 4 months, he was looking forward to this burger and to our dismay – he bit into a hard piece of plastic that was snipped off from a packet of some sort.
A response will be appreciated.
Kentucky Fried Chicken | Fast Foods | KFC
Hi there
I bought two twisters yesterday at KFC Strand after seeing an ad on TV on thursdays (Girl’s night out). On tv you see a twister buldging with ingredients. When I opened mine, was I now suprised: two small pieces of chicken strips, and what looks like a green salad stood over for 2 days from a braai. I could not see a white sauce, it was so thin, I think they pre-mix the white sauce (moyo) or whatever, with the salad and keep it in a container. The salad is not fresh at all. I did not eat it, I left it in my fridge and went and got myself some fish and chips from a local seafood cafe around the corner.
Kentucky Fried Chicken | Fast Foods | KFC
Die 25ste November het ek na KFC op Bethlehem gegaan, maar tot my teleurstelling. Mpho het ons gehelp en haar diens was uiters swak. Sy groet nie vriendelik nie en sy werk so stadig dit lyk nie of sy wil werk nie. Dit was glad nie aangenaam om daar te wees nie. Nie een van die werkers daar is entoesiasties om hulle werk te doen nie. Hulle almal lyk dik bek. Dit is die geval by al twee die KFC’s op Bethlehem. Die diens by senekal se KFC is baie beter as die diens op Bethlehem. Ek sal nie gou weer KFC op Bethlehem besoek nie.
Kentucky Fried Chicken | Fast Foods | KFC
Please tell me why, when ordering a street-wise two, do you automatically end up with the worst remaining pieces on the tray. I have just purchased two street-wise two meals, and when arriving back at work, discovered the smallest, most disgusting, shrivelled up pieces of chicken ever. Surely I am paying for two pieces of chicken, and not just two halves, or the tiniest piece the staff member can lay her hands on.
I think in future, I will buy only one piece, then I stand a better chance of actually getting some chicken.
Perhaps you should check up on your outlet in Lambton Germiston.
Kentucky Fried Chicken | Fast Foods | KFC
your new franchise (in Paul Kruger and jacob mare pta.) has been a fresh air, hardly two days in operations i feel it can just f….oof.
Your managers are full of it.
jeez, im parked and about to drive off and behold the owners of the land tell me off. and have brevity to come to my window and spew Nyongo.
next time i wont bash my watermelon
coz i now miss it, but i dont think i will miss some st…d heard.
Aventura Resort Warmbaths Northern Province Accommodation
Kentucky Fried Fucking Chicken is hond poes kak in Vredenburg. Lyk my hul wil hulself oortref, weereens!!!!!!!
Kentucky Fried Chicken | Fast Foods | KFC
As a man, husband and father, I find your latest add, making fun of a pregnant woment, truely disgusting. Not only that, but to involve a child in making fun of his mother is even more disgusting. Is it a motto of Kentucky to aid the lack of moral values in this Country? I also refer to the ad about the little girl who lies about the boy “stealing” her milkshake. Your ad would indicate that it is ok for children to lie to get their own way.
So once again my question is, is it ok to make fun of a pregnant women who is at her most beautiful when pregnant and carrying one of God’s creations?
Kentucky Fried Chicken | Fast Foods | KFC
Kentucky outlet in white river must be the most terible in the country outside the chicken is burned and soggy with oil inside is raw red meat the three tellers seems untrained and customers waits wile spending 20 minutes with a single sale. No change for R100 bills, no large mash and gravy no large cips containers. During the last year i have had several bad experiences with the said outlet.
Kentucky Fried Chicken | Fast Foods | KFC
goeie dag eks n supplier vir die hele gauteng se sweet from heaven en al die supermarkte ek dink julle mut landwyd by KFC spook asem aanhou as n promosie dit kom in n sterk mooi maklik hanteerbare verpakking 0829213714
Kentucky Fried Chicken | Fast Foods | KFC
Hi
I purchased a filler meal at KFC Louis Trichardt. This was the worst ever KFC product that I have purchased. The peace of chicken was the size of a normal Vienna and did not cover a 3rd of the bread roll.
It was not Finger Lickin Good as advertised.
Regards
DJM
Kentucky Fried Chicken | Fast Foods | KFC
I’m shocked to read all the above complaints about KFC! My word, I hope something is done about all the complaints! That is the reason why we use this website – to keep YOU up to date with the service.
My complaint is as follow: I live in Bloemfontein for 3 years. On a regular basis I visit KFC Markgraaf Street. 3 out of 4 times a month, my orders is wrong and everytime I promise myself not to support KFC Markgraaf again, but then I try again, hoping the service would be different. Today AGAIN, I stopped counting, my order was wrong again. Had to turn around AGAIN, to sort it out. The manager Edna v. Niekerk was to busy on the phone to attend to me, so a very friendly employee helped me, and appologised. But, I do not need FREE food, people!! I need my orders to be correct!!! I do not stay next to KFC, I stay far away. I cannot turn around everytime. When I do check my food before I go, the employees at the drive through gets irritated. Please do something about your service!
Kentucky Fried Chicken | Fast Foods | KFC
How does one apply for a franchise?I am interested in opening one and I have a house that can be converted to it and is in aconvenient business place.
Kentucky Fried Chicken | Fast Foods | KFC
I want to start a franchise and has a house to use and its in a convenient business area.
Kentucky Fried Chicken | Fast Foods | KFC
Me & my husband came from hospital & was looking for something to bite. Stopped @ KFC Lynnwodd, PTA. One person behind counter – worked very slow.
When we came infront she told us no chicken avaialble.
KFC – NO CHICKEN!!! Have you ever hear this??
Kentucky Fried Chicken | Fast Foods | KFC
I recently bought a filler meal at KFC in Bothasig…..my first taste of this and what a load of crap….one or two small strips camoed with a revulting source, you can keep it
Kentucky Fried Chicken | Fast Foods | KFC
If you stay in Pretoria do not even think that you are going to find ice cream at any kfc store in Pretoria. SORRY NO ICE CREAM is all you hear week in and week out. Maybe KFC should change their ads to say ice cream not available in Pretoria, would save me a lot of petrol.
Kentucky Fried Chicken | Fast Foods | KFC
Your latest “Fillers” TV advert is puerile, distasteful and tasteless to say the very least. It certainly won’t get me to purchase any of your products. In fact my family and many of our friends have decided not to purchase anything from KFC as long as the advert is aired.
Kentucky Fried Chicken | Fast Foods | KFC
Morning. we were a party of 15 at KFC in Monte on Saturday night 5th Dec. 09. Most of us purchased the new Filler. No lies the taste was good but just before half way through there was only a huge roll left with no chicken, i taught KFC meant chicken not half chicken and half veggie roll. totally disappointed.
Kentucky Fried Chicken | Fast Foods | KFC
Ek bly in pretoria noord…ek was nou net by pretoria noord se kfc….en watter teleurstelling!!!!!!!!!!!!!!!!!!!
wa is die helfte van die kos wat altyd daar was heen bv
tower rounders double crunch meals?????
Ek bestel die ‘NUUTSTE’ filler waaroor julle so brag oor die televisie……nog n teleurstelling hkm? die brood is stok oud en kurk droog ek het omtrent gewurg daarin….toe ek omtrent so voor die helfte van my filler kom kom ek agter dat daar geen CHICKEN STRIPS in is nie!!!!!!!!!!!!!!! vir R48.50 IS DIT FLIPPEN SLEGTE DIENS EN SLEGTE KOS!!! eks baie ontevrede dis die eerste keer in 15 jr wat ek in kfc teleurgesteld is….julle gaan my nie gou weer sien nie,,,ek spandeer eerder my geld op macdonalds of steers of die wimpy,,,,,n mens verwag waarde vir jou geld!!! sies kfc!!!!!!
Kentucky Fried Chicken | Fast Foods | KFC
Purchased your new fillet role as advertsed new addition – whatever last nite from your branch in Orange Grove. Firstly the Bread roll was stale – salad filling consider soggy and not of the best quality.Would not consider re-purchase or recommend to anyone.
Kentucky Fried Chicken | Fast Foods | KFC
Ek het so pas ‘n Filler geëet wat ek by Boulders in Midrand Gauteng gekoop het en tot my grootste teleurstelling. As jy na die advertensie in die tak kyk, sien jy hoe die hoender die hele broodjie vol lê, maar back to reality moet ‘n mens ontdek dat daar slegs 2 strips op die broodjie is. Die broodjie is ook nie baie vars nie, want dit krummel behoorlik uitmekaar uit as jy eers begin eet. Dit was die eerste en laaste keer wat ek ‘n filler gekoop het en sal ook niemand aanraai om ‘n klomp geld te betaal vir brood en kaas nie.
Kentucky Fried Chicken | Fast Foods | KFC
Ag nee man. Wat het met die blady menu gebeur???????? Ek het skoon geskrik toe ek nou die dag in Kentucky inloop. Wat bestel ‘n mens dan nou vir jouself. Daar is niks meer “double crunch meals” . Als is nou net hoenderstukke met dit en hoenderstukke met dat. Help asseblief en bring die “ou” menu terug asseblief.
I bought a Rounder with extra sauce at the long Street branch in Cape Town today at 14h16. The cashiers name is Baxolele. As I have not had a rounder in years I decided to deviate from my regular Streetwise 2 and try a rounder. I was totally disgusted. The chicken was overcooked and very dry. I paid R2 for extra sauce which was not put on. The sauce that was on was barely visible. If the extra sauce was put on it might have disguised the awful taste of the overcooked dry chicken.
Ek het nuwe KFC uitprobeer, fout! Het na lang gewag uiteindelik bestelling geplaas by Pricilla. Syt skaars gegroet en was ongelooflik ongeskik. Verstaan nie, want ekt vriendelik gegroet. Ek het 3 stukke hoender bestel met chips. Sy het ongelooflik lank gevat om bestelling op rekenaar in te lees en toe agter na kombuis geloop om hoender te kry. Het geduldig gestaan en wag. Sy was stadig en het rondgedrentel, nie baie lus vir werk nie. Het opgelet haar kollega by ander betaalpunt was flink en waar sy 3 kliënte gehelp het, het Pricilla 1 gehelp.
Syt my betaling gevat, ekt geteken op strokie met pen wat sy uit haar uniform gegrou het. Syt afskeurstrokie vir my gegee en weer na kombuis toe gedrentel om hoender in te skep.
Syt teruggekom, boksie met 2 stukke hoender voor my geplak en gesê hullet nie nog ekstra stuk nie. Nie “jammer ons het nie nou voorraad nie, is u bereid om te wag nie”. Nee, moet tevrede wees met 2 stukke. Ek sê toe eks bereid om te wag vir die ekstra stuk, ek wil asb 3 hê. Syt boksie toegemaak, eenkant gesit sonder om iets te sê. Daarna het sy verby my gekyk en geskree “Next!”.
Het eenkant staan en wag vir die bestelling. Het geduldig gewag vir 10min. In daardie tyd het ek agtergekom die strokie is nie myne nie. Toe ek nader staan om vir regte strokie te vra, was bestelling gereed. Syt glad nie vir my gekyk nie, moes hard vra of ek asb my regte strokie kan kry. Syt my heeltemal geignoreer en verby my gekyk. Het weer gevra vir strokie net harder, miskien was sy hardhorend? Sy het net gesê hiers jou bestelling en die sak KFC na my gestoot. Het so hulpeloos gevoel want ek was heeltemal aan haar genade oorgelaat, daar was GEEN diens, vriendelike glimlag of gerusstelling. Op daardie stadium wou ek nie die moeite doen om vir bestuurder te vra, ek wou net my hoender hê en loop. Het weer gevra vir regte strokie. Ek moes dit amper skree sodat sy net vir my kon KYK. Het gelyk of sy wakker geskrik het, want sy het baie vinnig regte strokie gesoek en vir my gegee. Syt nie 1 keer om verskoning gevra vir lang wag nie. Ek was baie omgekrap en het KFC gevat en gery. By die huis het ek agtergekom die hoender was nog rou en stukke uitkooksels het aan die kors vasgesit. Ek voel dat hierdie probleem aangespreek moet word aangesien hierdie spesifieke werker gaan veroorsaak dat julle baie kliënte gaan verloor.
shame i did not realise u r battling i went to comaro rd kentucky they have a board that says 8 pieces for 59.99 and when u come to pay they have a song and a dance why it now costs u 75 shame why not just be honest and upfront instead of deceiving custometrs into buying or paying more for a misleading add
good evening on the 11 december 2009 i went to the thabazimbi branch and placed an order with the order i asked for coleslaw and the lady threw me with it, this is unexceptable and will not be tollerated this is not customer service
please reply and go to hellopeter.com to see the complaint
thank you
good day on friday the 11-12-2009 I took my family to kfc ballito, after i placed my order for the new bonless family pack i was told that i would have to wait about 3 minutes (26minutes later i finally left this pathatic place. Why cant they tell you when you order and pay upfront that there is such a delay. I am now still 4 days later suffering with a running stomach. could it be that the staff spiked my meal? as i told them off.
I lived on the north coast and often get take away for the family. What i have noticed is that ever since Ballito Kfc did its revamp the service has got worse. Is it that the owner has made so much money and is never there any more, cause the staff have a I dont care attitude. I used to work as a manager for Pick n Pay so I know all about good service, currently i am interested in opening my own franchies in a town called shakaskraal on the north coast, please can you let me know how do i go about this, i have a perfect site in a brand new building, very upmarket and a very busy taxi route, would like to go the same way that your kfc in Greytown is.
Looking forward to your reply
How can i go about acquiring a KFC Franchise.
On the 11th of December 2009 was my sons birthday.
I decided to order 27 Chicky meals, I ordered this 1 day in advance. However when I went to collect it at the stipulated time, I was advised THEY FORGOT MY ORDER.
I had to make 27 hungry kids wait for lunch. KFC MERBANK has absolutely DISGUSTING service. I will never buy anything from them again.
HO DOES ONE ACQUIRE YOUR FRANCHISE, EVEN THOUGH AFTER GOING THROUGH THE LIST OF COMPLSAINTS ON YOUR SITE I AM WONDERING ABOUT THE WISDOM OF CONTINUING SEEKING YOUR FRANCHISE.
MY DETAILS ARE
CELL NUMBER 0829015477
LAND LINE 0114101316
NAME tOTI
I HAVE A LANDMARK SITE IN THE WEST WITH A BOOMING SERVICE STATION KENTUCKY WOULD JUST INCREASE THE BOOM ALREADY EXISTING
ek het nou deur al hierdie klagtes omtrent k.f.c. gegaan want my vrou het vannaand weereens terug gery(7km) heen en terug weens n onvoledige bestelling vir die soveelste keer hier op Worcester.Dit wil my voorkom dat kfc nie eens die moeite doen om op hierdie klagtes te reageer nie,want ek sien nerens enige reaksie op enige klagtes nie. SO KOM ONS WYS K.F.C ONS KAN OOK HOENDER BRAAI EN BOIKOT DIE HELE SPUL.OF KAN HUL GROOTKOPPE NIE AFRIKAANS VERSTAAN NIE,ONS WAS EGTER HULLE GROOTSTE ONDERSTEUNERS TOT NOU TOE ,SO ONDERSTEUN MY MET MY POGING TOT BETER DIENSLEWERING.
Kentucky Fried Chicken | Fast Foods | KFC
On 16 December 2009 at +/- 21h00 I bought a honey mustard twister from KFC at OK Centre Gordons’ Bay Road, Strand. By 3h00 on 17 December 2009 I was seriously ill from food poisoning!!!! As it was the only food I had all day it could only have been the twister I bought that made me so ill. This is not the first time that I have been ill from eating something I bought at this paticular KFC but was never 100% sure as I had other food on the same day. This time I am SURE!
Ons het fully loaded meals gekoop.
Wat ‘n teleurstelling toe ons dit oop maak om te eet.
Die chips was seker maar veronderstel om in 1 boksie te wees maar is verdeel in 2. Die hoender was so klein dog ons eet wings. Dit is teleurstellend om die klas van geld te betaal vir die hoeveelheid kos wat verskaf word. Kan nie eens tamatiesous of sout gee nadat ons gevra het. Hoop hierdie gaan verder as net op die web vir ander om te lees.
We had the misfortune of visiting KFC Galleria Mall, Amamzintoti yesterday. This store is an absolute disgrace tob the KFC Brand. The staff were too busy chatting to each other and doing other things, than serving customers. 45 minutes to get a Milo milkshake.
The staff seemed to have little knowledge of the product, were rude, totally incompetant and generally useless.
Would not recommend this store to anyone and will never go back there
Jon
To whomsoever it may concern,
This is to inform you that I, Ameen Syed Mohammad and David D’Souza were at KFC, Quay Street AUCKLAND NEW ZEALAND ,on the 19th of December 2009 around 3:00 pm. We had
ordered 8 chicken pieces along with 2 fries which was $22.50.
When opening the containing packet, To our surprise there was an insect that was in the food!! To our bad luck it flew away. Thankfully there was
another one that was lying dead in the food. We consulted the manager Sabah Moughal regarding this. She offered us a refund or an exchange for the food which
I personally believe is unacceptable.
Consuming this food would probably incur in our demise. We were fortunate enough to notice this or else you would probably read about us in the
obituary column in the newspaper with no one else to blame but you wonderful brand. I would also like to point out that she treated the situation like it
was an everyday event with no remorse.
I am OR rather USED TO BE a great follower of KFC and me and my mates were regular diners at your outlets. After this event I don’t think that we
would ever dine at your outlets and the very thought of eating at KFC now makes me want to purge. I have the receipt of our order as well. We don’t know if
you have security cameras at the branch but if you do you will clearly see us coming back with the order and returning it. Unfortunately we did not want to
create a scene at the moment so we took the replacement and left which I wouldn’t eat even if it was blessed at my holy place.
To top it when we opened the new packet to look at the food I felt like I was in one of the gulf countries with more oil than the food. I seriously
believe that strict action needs to be taken against this and a reasonable compensation needs to be arranged or else we would take serious action. If any of us had to consume this food and died who would be blamed?
Awaiting your response.
Ameen Syed Mohammad
On the 21st December 2009 at 11H17 I bought 2 Hawaiin Burgers from KFC Springsgate, Springs, Tel (011) 811 7170.
Both burger’s buns were stale, ( old ) The lettuce on the burgers were brown. I won’t even feed these burgers to my dog.
We contacted them, they were willing to replace the burgers but we stay 20min drive from the KFC.
There should be quality control over food before it is handed to a customer.
That is money down the drain and I will not be buying from that KFC ever again.
I was on holiday in the Natal area and had been looking forward to one of the new Deluxe Shakes and when we stopped at Jozini’s KFC at 8:15am, where we had bought lunch there about ten days ago, they were cleaning their machines. I find this pathetic as it is part of good restaurant managering to have everything ready and sorted by the time the doors open. Well, they lost a customer then.
After travelling 500km on the same day in the stinking heat and stopping at Nelspruit at the KFC at The Grove to find that they do not even offer the Deluxe Shakes!!! Why would a KFC in such a busy center not offer one of the latest items, which have been out for quite a while. I am highly disappointed in KFC’s performance.
I was so looking forward to the milkshake that I decided to try the White River KFC at 4:15pm and thank goodness had them there but had to wait for 45minutes for three shakes!!! It is unbelievable!!!!
KFC better jack up their service!!!!!!!!!!!!!!
Sombody need to take note and give some training on how to do the prep of food at SUNWARD PARK KFC – the chicken looks disgusting – as if it was prepared and cooked, got cold, and when you order, it get dumped into the oil again and served. It is almost burned, soaked in oil, and dried out and stone hard! Do we really need to pay for food like that?
I purchased a Honey & Mustard Twister and a 3 Piece Dinner at the Kentucky Kloof. I am a real lover of this food and was very disappointed. Firstly I requested no tomato on the twister, on arrival at home, the twister had more tomato then chicken strips with just a small amount of honey and mustard right at the end of the twister, what is going on? Further to this my 3 piece dinner looked terrible, knowing the taste I didn’t really let the colour put me off as I was starving, well, the chicken was definately a week old. Very disappointing. I know that KFC is a cheap alternative to a meal, but hell, we need to still get value for our money. I immediately contacted the store manager and advised her of my disappointment. I will never purchase a meal from this franchise again. Someone has to address this store, it is not acceptable to store food let alone sell food of this nature to the public.
it is so sad to hear all these complaints. i hope yo are doing something about them.
you have to pull up your socks guys you can not have so many complaints, this is damaging your brand.any way back to my comment.
I was a hug fan of the zinger chicken and i was crushed to find out that it was no longer on the menu.
the staff informed me that this was a limited edition but this was not indicated anywhere on your advitisments.
i then went to the westridge KFC last week and low and behold they had the zinger chicken.
when i returned last nigh I was told that the zinger chicken was frozen and it is only taken out when all the other chicken is finished.
iu trid to figure out when this would be but the staff member was clueless.
can you please educate your staff and please bring it back on a regular basis at all your outlets.so many customers would like to have it back on the menu.
the original chicken is to oily.
can you please contact me with a responce.
can you please send me info on how to own a kfc franchise. its on the road that go`s from botswana to gauteng.
ek is n ondersteuner van kentuky vir die afgelope 30 jaar en het in die verlede nogal n redelike standaard van hoender ontvang maar ek voel dat indien dit enigsins sal help moet n mens dit onder bestuur se aandag bring dat vir die afgelope 5 jaar ek nog net by brackenfell ordentlike kos kon koop. ek lig enkele van die teleurstellings uit en het besluit om nooit weer enige van die kentuckys buiten die plaaslike een te ondersteun nie. wanneer n mens op die kleiner dorpe kom is ons stedelinge maar geneig om by bekende name te koop maar ek het nie besef dat n mens n stuk kentucky so kan opdonner nie en wat my die kwaadste maak is dat n mens nie altyd kan terugdraai nie hier volg my lys:Ceres 2 weke ou buns geen servette;strand ou taai hoender half gaargemaak geen spices;kaapstad ou hoender 2 dae in wamer geen souse;hermanus verkeerde order geen sevette rou hoender ongeskikte personeel;maar die beste was gister in die paarl waar ek nie die hoender kon begin eet sonder om die olie waarin dit gele het op my hemp te drup nie my vrou se bun kom seker van paasnaweek af en die hoender seker van voor kersfees af geen souse of sout chips ook al seker die vorige dag gebak dit sal my verbaas as ek enige terugvoering van hoofkantoor kry want dit lyk vir my of ook kentucky maar vrywillig meedoen aan die algemene verval van alles rondom ons maar hoe dit ook al sy spaar liewer op die advertensie koste en spandeer meer aan personeelopleiding en dienslewering want om jou ontevredenheid te kenne te gee ontaard tog net in n toesnou van die personeel ian maritz
KFC het die treurigste diens en die kwaliteit van die diep gebraaide hoender is so swak. Ek is gewoond aan die hoe kliente standaarde van 15 jaar terug setredien het die produk so verswak a.g.v. swak opgeleide personeel wat die hoender veels te lank in die olie braai en los dat die lekker van die hoender die deeg wat fingerlek lekker is proe soos vis olie en die hoender word ook nie genoeg gevoor kook sodat die hoender reg deur gaar is nie sies KFC julle is nie meer in gestel op die klient nie net op julle sakke
Ek hoop julle kan weer die gebruiker eerste stel met kwalitiet en diens
Gerhard Schutte
Vanderbijlpark
Kentucky Fried Chicken | Fast Foods | KFC
Today, 03 January 2010 we bought 2 filler meals @ the Vanderbijlpark Branch (we actually wanted honey & mustard twisters, but they were out of stock). So, we’ve decided to try something new then. HUGE dissipointment !!! Buns were old (you almost had to tear the bun & not bite), tomato were OLD – no thank you. Never again are we going to buy this again & we also will not suggest Filler meal to our friends !! Unfortunately we only realised this when we got home!
Kentucky Fried Chicken | Fast Foods | KFC
I am sick and tired of KFC Waterfall (KZN). Not only is the service appaling but the food is disgusting. I am sure that they hire their staff off the street corner and give them no training whatsoever! If they have a manager onsite, he/she should be fired. I will never be seen in that store again. My six year old daughter said that instead of the Wimpy closing down that they should close the KFC. That’s from a kid’s mouth!!!!
KFC WATERFALL SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!
Kentucky Fried Chicken | Fast Foods | KFC
Ek het gisteraand omstreeks 17:30 ‘n Streetwise Feast 6pce gekoop by KFC Brits. Tuis gekom en om en by 18:00 geeet.
Geen probleem behalwe dat die hoender olierig geproe het. Daar gelaat. Maandag nag het ek en my man aan die braak gegaan van ons aandete. Nie ek of hy het ‘n uur geslaap na omstreeks 23:00 nie. Die toestand het vererger, diaree het gevolg. Ek het vandag doktor toe gegaan net om te hoor ek het voedsel vergiftiging. Die mediese kostes beloop byna R 700 vir ‘n maaltyd van R 84. Hoe vergelyk jy dit? Ek en my man is vir goed genees van KFC. Nooit weer nie. Die slaai het nie ‘n vervaldatum opgehad nie, ook nie die mash & gravy of die Broodjies nie. Dat ons ou kos gekry het is nou maar eenmaal so. Hoeveel ander mense in Brits het al die ervaring gehad? Ek betaal vir vars kos en kry ou afgewaterde kos. Kentucky sien ny nooit weer nie. En ek gaan die verbruikersraad kontak, om hopenlik ander die koors en pyn te spaar.
kentucky complaint
I use to visit this KFC in Pietermaritzburg Longmarket street (Langalibalele)For a lunch becouse of its hygen it is very clean.But the only thing that i use to realize is the noise coming from the kitchen,As a custommer this is not good as i may think that they are pouring something wrong on the food.Can the manager responsible on this shop maintain order?
Kentucky Fried Chicken | Fast Foods | KFC
Big name like yours and you cannot even suply a customer with a simple milkshake?
I find that pathetic and will tell everybody.
After sitting for 30 minutes in the drive trough at the Strand branch, in utter heat, a simple request for a milkshake cannot be supplied – YET, the advert for your wunderfull milkshakes is constanty on TV.
PATHETIC!!!!!!
Kentucky Fried Chicken | Fast Foods | KFC
dit is duiselik dat kentucky regtig geen erns het aan kliente diens nie lees maar vorige klagtes waarvan die meerderheid gaan oor kwaliteit of onbeskikbaarheid of onbeholpenheid dit blyk nie eers of hulle kennis neem van die klagtes nie hulle kan maar net op n email verskoning vra maar die lys kan maar groei en groei. onthou dit is maar net die klein porsie verbruikers wat toegang tot internet het wat van die derduisende mense in die townships neewat al wat sal help is om hulle te boikot ek wens iemand van die verbruikersraad wil n slag hierna kyk
kfc | kentucky | fast foods
I bought a streetwise 3 (streetwise 2 and an extra piece) at KFC Lynwood Road in Pretoria as I was on my way to the Eastern Cape. While I started opening my box somewhere in JHB I noticed that only 2 pieces were packed whereas I paid for 3 pieces. This again happened at KFC Lynwood Road (Gift Acres) in PTA where I was given 2 pieces whereas I paid for 3,
Pleasce correct this, Even though I know that people still love Kentucky inspite of all these things, on the other hand they can try and change their minds one by one,
Kentucky Fried Chicken | Fast Foods | KFC
On 2nd Jan 2010, I decided to treat the family to Kentuck. We support the Sarnia branch in Durban. The service was shocking and the chicken overcooked in very old oil. The twisters were not ediable and the chips were thrown away. the only thing that was ok was the burger. The service was extemely unfriendly – I will now support Nando accross the road.
Kentucky Fried Chicken | Fast Foods | KFC
Thank you for the feedback regarding your KFC experience and thank you for taking the time to inform us.
We require additional information in order for us to escalate & address your concerns.
Please contact the KFC Customer Careline on 0860 100 222, or via e-mail: ccmanager@121group.co.za. Alternatively please provide us with your contact details for a consultant to obtain additional information.
Once again, thank you.
Kentucky Fried Chicken | Fast Foods | KFC
Kind Regards
KFC Customer Care
09 Jan. 2010
Today I purchased 2 Filler Meals at Rosmead Avenue branch. These were a total let down since for me this was a new menu line. This I say for the following reasons:
1. The bread rolls of these 2 filler meals were dry, crummy – one was actually broken, and they just looked very unattractive in comparison to the photo on the display advert. My thinking is that these rolls were still of last year purchases.
2. The manager defended the fact by saying it might have been over heated in the preparation, but they were both ice cold, and so was the chips which are part of the meal.
3. The chicken on the roll was not the fillet which I asumed from the advert, but stripps which were cold and sparsely placed on the roll.
4. A compliment to KFC training, since managers are very apt at making the needed apology when they detect the need for same, and then to offer a complimetary meal in place.
Though I think that this is a feit a compli, managers make it seem as if they are doing you a favour. However, I do not think that every one who lodge a complaint simply do so in order to obtain a “freeby”, since this is most certainly not my intention. To the contrary, I do so to to vent my dissatisfaction for the bad product or service delivery for which I pay, and certainly hope that managers will do something to speed up that which they so glossarily display and advertise.
KFC stores are most certainly getting worse by the day in terms of their quality and standard of delivery. What amazes me is the fact that we actually go back for more of the same if not worse, gluttons for punishment. There seem to exist a mentality that we are receiving a favour instead of the sale of services and produce, for which we pay dearly. This meal cost R48.50? and if my wife and I went and sat down at a restaurant, we could have a well prepared and served meal for the same if not less.
Kentucky Fried Chicken | Fast Foods | KFC
Dit is onaanvaarbaar wat huidig in Thabazimbi KFC gebeur.Daar is net nooit voldoende voorraad wat gereed is vir verkope nie. Mense staan in lang toue en die musiek is ook nie aanvaarbaar nie. Dis vanaand die 2 de keer die week wat die waglys meer as 40 minute is. Die eienaar moet asb kom kyk wat werklik in sy winkel gebeur. Dis alles behalwe die diens wat KFC se minimum dienslewering vereis.
Sies man ons wil nie sulke swak dienste he nie.
Kentucky Fried Chicken | Fast Foods | KFC
KENTUCKY FRIED CHICKEN
On Friday I bought Kentucky from the Drive-Thru, Queenstown. The food was disgusting. The rolls were at least a week old and the chicken was very over done.
When this shop first opened I bought and the food and service was terrible, but gave them the benefit of the doubt… New shop etc etc.
The day before Christmas i bought again – again disgusting food! I thought shame, busy period etc etc…..
And now on the third try – I will never buy from them again.
Mrs S Hayes
Kentucky Fried Chicken | Fast Foods | KFC
Ek het seker ‘n jaar laas Kentucky ge-eet en was nou vandag vrek lus vir Kentucky, maar nadat ek julle almal se kommentaar gelees het sal ek maar verby hou, dankie! Sal maar gaan Steers eet.
Kentucky Fried Chicken | Fast Foods | KFC
the best kfc branch that i honestly can say i have recieved the best service at would be the one situated in voortrekker road in cape town the parow branch, the staff are amaxingly friendly and the quality of the products is always good , okay there are times when employees are stressed an a bit of a waiting time is required but other than that they keep a friendly smile for each customer no matter how the pressure is upon them …..to the boss of kfc in parow voortrekker road you should be proud of the management team as well as the staff …..excellent service all the way……including their deliveery service team , who are just as charming as well
Kentucky Fried Chicken | Fast Foods | KFC
I wanted to purchase from the drive through in Kraaifontein, but was met with someone who asked me to drive around to go and pay at a window that was closed, when asked why they cannot give the money to the lady the manager was called who had not etiquette.
This is the second time I received such bad service at the Kraaifontein branch, I hope someone will follow up and speak to them about good service delivery.
Kentucky Fried Chicken | Fast Foods | KFC
Last night (Friday 15th) we bought Kentucky from the Beacon Bay Branch in East London….. I must say it was absolutely disgusting…… The meat was so dried out inside because it had been overcooked!!! The chicken skin was so hard on the outside.You could almost not bite through it , it was that crunchy!!! You know take aways are not cheap anymore(especially when you are a pensioner) so if you are going to run a franchise in Beacon Bay and expect to keep your clients coming back again…. You have got to offer good food like the Colonel says. This is not the first time this has happened from Beacon Bay…. we started going to Vincent branch because the chicken wa so bad!!! We went back one more time and it seemed even worse than before !!!! Somebody has got to do something before they lose the clients and have to close the doors!!!!!
Kentucky Fried Chicken | Fast Foods | KFC
I am terribly disgusted in KFC Kempton Park last week I went there to buy 2 kiddies meals (With Toys) and a 8 Piece Streetwise feast with mash and gravy on the side. When I got home I got 2 chicken burgers with chips with no toys and a 6 piece street wise feast with gravy and breadrolls. (Not what I asked for). Last night I went back and ordered a 6 piece streetwise feast with 2 mash and gravies (With my previous experience I checked my order) and with no surprise I got 2 gravies and rolls (Not what I ordered) when I asked them that this was not my ordered the MANAGER (David) informed me that this was the side orders on which I replied that I did not order gravy but I ordered mash and gravy to which he replied that this is what it is (COCKY) I told him that I am going to throw this gravy at him because this is not what I Fu*&(&(nd ordered. to which he after a big fight gave me my mash and gravy, (Don’t you train your staff to listen to customers I did not want the gravy I ordered Mash and gravy (For which I paid) and still they ignored me. If I did not look I would have ended up with gravy and shit when I got home, I WOULD NEVER BUY FROM KEMPTON PARK BRANCH AGAIN!!!!!!!!!!!!!! They are not trained and does not listen when CUSTOMERS give them a order.
SORRY KFC but you suck lately BEEEEE staff does not work, they do what they want, and does not listen to CLIENTS. If your service changes I will gladly support you but till then I will go to NANDO’s
I am terribly disgusted in KFC Kempton Park last week I went there to buy 2 kiddies meals (With Toys) and a 8 Piece Streetwise feast with mash and gravy on the side. When I got home I got 2 chicken burgers with chips with no toys and a 6 piece street wise feast with gravy and breadrolls. (Not what I asked for). Last night I went back and ordered a 6 piece streetwise feast with 2 mash and gravies (With my previous experience I checked my order) and with no surprise I got 2 gravies and rolls (Not what I ordered) when I asked them that this was not my ordered the MANAGER (David) informed me that this was the side orders on which I replied that I did not order gravy but I ordered mash and gravy to which he replied that this is what it is (COCKY) I told him that I am going to throw this gravy at him because this is not what I Fu*&(&(nd ordered. to which he after a big fight gave me my mash and gravy, (Don’t you train your staff to listen to customers I did not want the gravy I ordered Mash and gravy (For which I paid) and still they ignored me. If I did not look I would have ended up with gravy and shit when I got home, I WOULD NEVER BUY FROM KEMPTON PARK BRANCH AGAIN!!!!!!!!!!!!!! They are not trained and does not listen when CUSTOMERS give them a order.
SORRY KFC but you suck lately BEEEEE staff does not work, they do what they want, and does not listen to CLIENTS. If your service changes I will gladly support you but till then I will go to NANDO’s
WOULD LOVE TO SEE IF KFC WOULD REPLY AT ALL ON MY COMPLAINT!!! DONT THINK SO THEY MAKE ENOUGH MONEY
I would like to get more details form you to start a kfc.
Can give me the right person to condact
Kentucky Fried Chicken | Fast Foods | KFC
Okay. I love KFC, I have never had a major, catastrophic issue with them, bar one. as with any fast food chain, one should automatically expect service to suck. lets face it, we have all watched those pathetic american films where one of the greasy kids works as the fat collector or “fry Manager” at a fast food outlet. its gross. Its horrible work, and this naturally, though unfortunatly for us the customer, leads to crappy service. I got milkshake this weekend, for example. My drive through lady forgot one milkshake because she is just so brilliantly capable of multi-tasking that she could talk to her eight friends, MXIT her boyfriend, file her nails and still place my orders. then when i got the window to collect it, and found out that one milkshake was missing, it took them a wonderful twenty minutes to find the manager, and of course i had twenty minutes to sit by the drive through window. In honesty I will always like KFC. I a not a fussy person, just demand that people return what i give them. I give them my time, money and patronage, therefore I’d like something in return, but as many of you have said, we just aren’t getting it anymore. The head office number is 010 001 7100 for those who want it. But remember, if you want better service, go to a better restaurant.
Kentucky Fried Chicken | Fast Foods | KFC
Attention Marketing Director.
Sir,
I have searched the internet for contact detail of head office but could not find any, so I hope this message reaches you.
I believe I am in the unique position of offering KFC an
opportunity to expand in Kempton Park. No I do not want a franchise ! BUT I DO HAVE THE FOLLOWING AVAILABLE:
I have two adjoining houses for sale in Kempton Park .i.e No 43 & 45 Van Riebeeck Street, Allen Grove,(MSA) Kempton Park. The houses are located opposite the Afrikaans High School and a large townhouse complex.
In addition the primary school(Impala) is less than a kilometre away. Van Riebeeck Street runs up from Van Riebeeck Park Station resulting in a considerable amount of movement. I believe that Van Riebeeck Street will be given light business rights in the not too distance future.
I am looking for R3,5 Million for both houses which I am positive could easily be converted to a drive thru
KFC outlet.
I loook forward to your response by e-mail wether positive or negative.
Yours sincerely,
Bob Cummins
Kentucky Fried Chicken | Fast Foods | KFC
Hi, my name is David Erasmus. I am a loyal supporter of your stores.
I am very unhappy and shocked with the latest TV advert. The advert is about a pregnant lady, her husband and son.
I feel it was really bad tast to suggest a baby is also in the bum of a lady. I believe you have no respect for woman and children. You associate yourself with the degrading of woman inspite of the promotion announced by government. You are also a forrunner for breakdown of moral standards. Teaching children to copy from their parents.
I hope you are not a lady. Then i believe you have no respect for yourself and other woman.
I hope you are not a man as it could be your mother in the advert.
Kentucky Fried Chicken | Fast Foods | KFC
This is not a joke to small children who learn from copying their parents and other people.
Please take this advert from national TV as it is really bad taste to the SA public.
David Erasmus
Tel: 0126609004
Cell 0729523660
I just want to let you know that we in Ellisras think that Kentucky can go and take some lessons from Steers !!! For the last few months KFC in Ellisras havent got ice-cream – their machine is “apparently broken ” but nobody is doing anything about it , so I dont know why they still advertise because they suck with their service as well !!!! Maybe they should close down and make space for McDonalds or Chicken licken – I think they will do a better job
Kentucky Fried Chicken | Fast Foods | KFC
Ag nee!!!! Nooit weer koop ek Kentucky nie. Piet Retief se Kentucky is pateties. Daar is nie strokies vir die rekeneaars nie, die hoender is rou, die tamaties vrot, die diens is absoluut goor. Kentucky op Piet Retief kan maar liewers toemaak.
Kentucky Fried Chicken | Fast Foods | KFC
Ek is so verskriklik vies en teleurgestel in KFC se onophoudelike swak diens. Dit is nou al maande lank wat ons NOOIT die ekstra’s van KFC in ons “take away” kry nie. Geen servette, geen sout, geen chilli sout, geen tamatiesous, geen asyn, geen lepel vir die mash en gravy.
Ek het nou al geleer om te vra en elke slag verseker hulle my alles is in en as ons kilometers van daar sit en eet, is daar niks. Ek moes al die mash en gravy met my VINGER eet (nadat ek gevra het vir net gravy, maar weereens nie gehoor gegee was aan my versoek nie), omdat ek nie nog brood saam die kalorie-bom kan eet nie.
Dit het Vrydag 15 Januarie 2010, weer by die WATERSTONE-KFC in SOMERSET-WES gebeur.
Ek kan nie verstaan nie-as PnP nie iets op die rak het nie, lewer hulle by jou huis af, as jy ontevrede is met jou produk, kry jy jou geld terug.
Wat doen KFC? Het KFC geen trots in sy dienste nie?
Is dit onmoontlik om ‘n gehalte-bestuurder aan te stel, wat kan omkyk na die soort goed?
Dank eerder die mense af wat te lui is om hul werk te doen, want daar is soveel ander wat sal toustaan vir daardie werk en weet hoe dit voel om honger te gaan slaap.
En stel voor jul begin net vir ‘n slag trots in jul werk en in jul naam kry en begin lewer ‘n gehalte-diens!
N.S.: Miskien moet Raymond Ackerman sy eie hoender-kitskosrestaurant oopmaak. Ek wil dan sien hoe pik KFC verward soos ‘n afkop hoender.
Kentucky Fried Chicken | Fast Foods | KFC
Why can’t KFC get ropes for customer controll. There are no demarcated areas and everybody just presses in. If a first world company like Macdonalds can have it why can’t KFC. One will stand for minutes and when a Taxi or any black come in they will be served first no matter how long you stand and wait, at least that way like Woolworths and others it is a case of first come first served and it moves much faster without fighting and aggro.
Kentucky Fried Chicken | Fast Foods | KFC
GENOEG IS NOU GENOEG!!!!! HIERDIE PAAR WOORDE GAAN OOR DIE DRIVE -THRU KFC IN JEFFREYS BAAI ,OOS KAAP. EESTENS SAL EK 90% VAN DIE TYD NOOIT MY KFC BY DIE DRIVE-THRU KRY NIE OMDAT HULLE ALTYD,SONDER N SMILE,VIR MY SE DAT EK IN DIE PARKEER AREA MOET WAG VIR 10 MIN. WEL DAAI TIEN MIN SAL DAN TOT25MIN UIT DRAAI.LUISTER MY FRIEND , MOET NIE VIR HULLE WAG NIE WANT 70% VAN DIE TYD SAL HULLE EENVOUDIG NET VAN JOU VERGEET. IS DIT NIE NET GRAIT VAN KFC NIE. TWEEDENS: PARTYKEER AS JY N STUK HOENDER OOPMAAK DAN IS HY NOG ROU BINNE. JAAAA! FANTASTIES IS DIT NIE!! DERDENS: DIE EEN WAT MY DIE MEES DIE M@#R IN MAAK EN HOEVEEL KEER DAARVOOR GEVAL HET IS DAT MY ORDER 99% VAN DIE TYD NOOIT REG IS NIE . NOU VRA EK JOU HOE DE HEL KRY JY N EENVOUDIGE PLAASING VERKEERD.!!!!!EN AS JY VIR HULLE SE DIE ORDER IS VERKEERD DA KRY EK NOGAL N HOUDING VIR MY WOORDE. O JA EK HET VERGEET JY HET SEKER STANDERD 5 DAARVOOR NODIG! VIERDENS: ASDIT NIE VIR MY KINDERS WAS NIE ,GLO MY, HET JULLE MY NOOIT GESIEN NIE,GLO MY!!! MY KINDERS WILL ALTYD DAARDIE BELAGLIKKE SPEELGOED HE VAN JULLE. WEL DAAR GAAN ONS AL WEER KFC TOE NET OM HULLE AAND TE MAAK. AS HULLE DAN DIE SPEELGOED KRY VERAL DIE DIERE CD MET BLOKRAAISELS AGTER OP DAN SIEN EK DAT DIE BLOKRAAISELS REEDS INGEVUL IS. JA JYT REG GELLEES!! HELLOOOO! HOE OM VADERS NAAM KAN JY GEBRUIKTE SPEELGOED BY KFC AAN KINDERS OORHANDIG.GLO DIT OF NIE MAAR DIE EEN WAT AGTER BY DIE DRIVE-THRU SIT IS BAIE VERVELIG EN EK SAL VIR HAAR KLASSE AANBIED HOE OM N ST 2 BLOKRAAISEL IN TE VUL.VYFDENS WIL EK OOK SE DAT WERK SKAARS IN DIE LAND IS, SOHOU OP OM SO SIERGAT TE LYK BY DIE WERK EN LYK OF DIE WERELD JULLE IETS SKULD EN VAT TROTS IN JULL WERK. WAKE UP KFC JEFFREYS BAAI WANT JULLE MAAK AL DIE ANDER KFC SE NAAM SWAK!!!!!!!!!!!ENIGE KOMMENTAAR 0825688556
Kentucky Fried Chicken | Fast Foods | KFC
Reading all of the above, surely we all have the choice from where we want to buy take aways. Let me give you my problem and I really hope that you would look into this and give me a satisfactory reply herein.
On Wednesday, 20 January 2010, at the Duiwelskloof or as it is now known as Modjadjiskloof outlet, I pruchased 2 Honey and Mustard Twisters, as you call it, upsized. We were given the 2 twisters with a packet of chips and 2 tins of cooldrink and we paid R73.80. The server’s name was Angelina. As we worked late on Thursday 21 January 2010 we ordered, from the same outlet, the same food. This is what we got, first of all a very unpleasant and unfriendly woman, to eat we got 2 twisters, packet of chips and 2 half liters of cooldrink for R79.80. The server’s name was Doris. I have in my possession the 2 receipts for the 2 days. Could you please explain how this can happen, within a matter of 24 hours, the price increased by R6.00 and why the difference in the cooldrink. I will most certainly not buy food from this outlet ever again.
I await your urgent reply.
Lois Uys
Kentucky Fried Chicken | Fast Foods | KFC
Goeie middag
Ek koop gereeld hoender by KFC in die mall in vanderbijlpark. Het toe nou al 2 keer by KFC in die dorp gaan koop. Baie ontevrede. Die 1ste keer het ek ‘n bucket vol hoender gekry wat my mond gebrand het. Die keer was die hoender uitgedroog en onsmaaklik en die skyfies was so hard nie eens my hondjies kon dit kou nie. In die vervolg sal ek maar my eie hoender maak en nie weer geld in die water gooi om by KFC te gaan koop nie. Ek was baie teleurgesteld.
KFC complaint
Friday evening 22 January 2010 round about 22h00 we went to the KFC in Cliff Ave in Waterkloof Ridge where we ordered a 6 piece Build your Feast with an ADD a Streetwise Side, which contains 2 Mash and Gravy, a Streetwise 2 with Mash and Gravy with an additional piece of chicken, 1 Burger Meal and a Streetwise 3 piece. After placing the order in the Drive Thru and paying for the order we were told that the meal will only be ready in about 18 minutes. We accepted and went to the BP Garage where we bought some cold drinks and sweets. On retuning at KFC we were told they don’t have Mash and Gravy ready for our order would we rather take chips instead which we declined, after some arguing with the “Floor Manager” we realised that we were not going to get anywhere and surely not going to get our money back. We phoned the “complaints” number for this specific KFC branch a person by the name of Paul Roos 083 564 7342 which didn’t answer his phone.
On arriving at home some of the so-called chips in exchange for the Mash and Gravy wasn’t in the bag and only 2 of the 3 mini loafs with the ADD a Streetwise Side. We then phoned the “complaints” number again and again he didn’t answer, he returned the missed calls at 22h35, he enquired about our problem and promised to get back to us, this is 4 days later and still no word from him or KFC. I really think KFC’s service sucks and with the 2010 World Cup on its way I would think that their service would have been improved.
This was not the first incident of this sort at this KFC in Cliff Ave in Waterkloof Ridge, your order is always short or wrong when using the Drive Thru. This is theft.
Kentucky Fried Chicken | Fast Foods | KFC
last night 26/01/2010 on the way home , my wife and i decided to get some KFC…now…i normaly buy from the KFC near my home… this time round the food was horrid… the oil completly saturated the boxes and turned the skin into mush… the mash and gravy tasted burnt some how… the zinger wings were hard, dry and stale….my wife’s pineapple and cheese rounder was like slop in the box… sorry KFC…but this is unacceptable…. times are tough but people still spend their hard earned cash on treating their families… to recieve food like that is disgusting. my R500 a month can rather go to home cooked food supplies. at least my dogs seemed to enjoy it.
Kentucky Fried Chicken | Fast Foods | KFC
KFC is getting worse and worse by the day,
Me and my Fiance went to Delmas KFC in Mpumalanga, we ordered Junior chicken burgers and to our surprise no chicken on the chicken burgers!!!
I ordered Milkshake and then they give me Ice Cream, what is that!!!!
KFC’S also took all the good burgers off their menu, Why!!!
KFC better step up or they will loose many clients, their service is poor and their staff unprofessional, they do not know how to speak to clients,and can not take an order Propperly either.Your staff is the face of your business and the first impression always counts,
You defenitely lost me as client, I will never support KFC again!!!!!!
Kentucky Fried Chicken | Fast Foods | KFC
Can you please send me information and requirements needed to own KFC franchise
Kentucky Fried Chicken | Fast Foods | KFC
Can you please send me information and requirements needed to own KFC franchise
Kentucky Fried Chicken | Fast Foods | KFC
I want to open a franchise
Kentucky Fried Chicken | Fast Foods | KFC
I would like to open a franchise. I need info. Please assist as much as you can.
Kentucky Fried Chicken | Fast Foods | KFC
It is unreal how the KFC at the Pavillion is still open. Are ther no QC checks been made at that KFC. I went there last week Friday and there was no long line, but there was no chicken ready. I finally got my order and took it home. Too my surprise the chicken looked like it was fried in old oil. There was not even enough of coating on the chicken. There was no way I was driving back to Pavillion so had to make do with what I had. This is not the first time that I have had an experience with the Pavillion KFC, the last time they gave me green buns. I do not understand why no checks are done. People keep on writing in about the episodes but nothing seems to be done about it.
Kentucky Fried Chicken | Fast Foods | KFC
Hi,
I need information on owning a KFC Franchise
Kentucky Fried Chicken | Fast Foods | KFC
Good Day,
Yesterday 03/02/2010 I went to KFC in Milnerton Capetown and ordered 2 x Fuller Meals upsize. how great was my dissapointment firstly the rolls was old and hardly any chicken on. For R 103.00 I could have done much better some where else. I had to throug the rolls away and must say we will still hungry.
Kentucky Fried Chicken | Fast Foods | KFC
Ek moet se, KFC is baie lekker, maar probeer gerus ook Freaky Fast Foods se vlam gebraaide hoender, kannie my mind opmaak watter die lekkerste is nie,
Kentucky Fried Chicken | Fast Foods | KFC
Please put me in touch with the master franchise holder of KFC in Namibia as I want to discuss opening a KFC outlet next to my SPAR.
Kentucky Fried Chicken | Fast Foods | KFC
Today I bought a Sweet and Sour Twister, a Colonel Burger, a large coleslaw and 4 x Street wise 2′s. The Chips was hardly worth it. Only about 12 chips in each little packet even though the packet was “little” there was much space over more than half the packet was empty. Also, the coleslaw was dry with no mayonanaise. Very disappointing purchase.
Kentucky Fried Chicken | Fast Foods | KFC
Middelburg Mpumalanga – Never in my whole life have i been more ripped off than last nite when i purchased 8 bonless chicken pieces R 74.95 – no not pieces – 8 bite size white breast pieces of nothing – it did’nt even weigh 100g. I will NEVER buy kfc again ever – they get rich out of our lazyness to make our own healthy food. This total ripp off will be published in the sunday times on sunday for sure.
Kentucky Fried Chicken | Fast Foods | KFC
I am very upset as we ordered the 8 peices of chicken with three mini loaves, chips and then I ordered a mash and gravy and cold slaw separate with a kiddies meal. I love the mash and gravy but we never got the mash and gray and the cold slaw and the one mini loaf. Yet we paid the full amount of R118.60 as we paid by card. I want something done about this as this is not right to pay for food and not get it.
Kentucky Fried Chicken | Fast Foods | KFC
Hallo daar. Ek weier nou al vir jare om KFC se gewone hoender te eet, want dis al lankal nie meer goeie kwaliteit nie. Al wat ek nou nog daar koop(Wanneer ek dit waag), is die Double Crunch Meal of ‘n Twister meal. My gunsteling is die Box Master meal. Maar vandat die zinger weegawe uitgekom het, het ek heeltyd probleme. Ek se altyd vir die mense by die bestelpunte om nie vir my zinger fillet in die boxmaster te sit nie, maar die gewone een. Nog net EENKEER het hulle dit reggehad. Ek het wel nog nie baie probleme met KFC gehad nie, maar die probleme wat ek al gehad het, is erg genoeg. Ek hoor maar baie by vriende en familie en kollegas watter probleme hulle ook het. En nou die mense hier bo. Hulle diens is verseker besig om agteruit te gaan en ook die kwaliteit van die kos. Dis ‘n skande. Ek se vir julle, as die Colonel hierdie emails moes lees of weet wat met Suid-Afrika se KFC’s aangaan, draai hy in sy graf om. KFC verdien nie meer ‘n plek in Suid-Afrika nie. Hulle is windgat, want hulle dink hulle is die beste. Maar Steers is beslis die plek wat ek enige tyd sal gaan en hulle kwaliteit gaan nie agteruit nie en hulle diens is goed. En die kos is altyd lekker. Om eerlik te wees, is al die ander Fast Food plekke beter as KFC deesdae.
Ek dink werklik hulle moet maar die takke oral in Suid-Afrika toemaak voordat hulle bankrot speel. En glo my, as KFC so aangaan, SAL hulle kliente verloor en geld daarmee saam. Ek is ook nie fussy nie, maar werklik, wanneer dit aan en aan gaan, dan raak mens gatvol.
DANKIE TOG VIR STEERS!!!
Kentucky Fried Chicken | Fast Foods | KFC
KFC in Ruimsig have the most amazing staff at their drive through. You never wait longer than 5 minutes even on a busy Friday night. They are helpful and friendly, always smiling, keep it guys you rock!!!!! Cindy
Kentucky Fried Chicken | Fast Foods | KFC
I was so disappointed as I was looking forward to the very tasty deluxe shake only to find out that the Malvern branch did not have the necessities to make this. I thought I’d try my luck with a different branch (Shallcross, Durban). They had sold to me what tasted like an ordinary chocolate milk shake with milo bits in it. I guarentee you this is not what I had expected as I did taste the deluxe shake a few times before. Does KFC not have training for new and existing staff when new recipes are released??? Please can I get some feed back on this as I wouldn’t want to experience these problems at a Kfc again!
Kentucky Fried Chicken | Fast Foods | KFC
Hi, i think you should be more strict with your staff in regard to cleanliness on themselves and using the toilet and being loud and ignoring customers. I am referring to your branch in Kensington, I find it disgusting that men uses thse ladies toilets and that staff’s friends are loitering in the shop.
Kentucky Fried Chicken | Fast Foods | KFC
Gonubie (East London) KFC
Never any ice-cream!. Ordered rounders and chicken pops etc. now (16 Feb 2010 at 18H15) just to get home and NO patties on the rounders. Patetic! (Not the 1st time)
Kentucky Fried Chicken | Fast Foods | KFC
i went to the kfc in green point a week ago at 12 at night. i ordered a tower burger meal as a take away, when i arrived at home starving; opened up my burger to realize that i had no chicken in my burger only veg and a hashbrown. i think is F****king unacceptable!!!!! how you go to kfc to eat chicken and pay for it but then getting a stale roll in return…
corbin
Kentucky Fried Chicken | Fast Foods | KFC
Hi, I have always enjoyed buying from KFC Eshowe branch. The staff have always been friendly and we have never had to wait for our orders. But my complaint is that on two occasions we have bought the kiddies meals for our kids but there have been no toys with the orders. The toys are what the kids actually look forward to, but they were out of stock. I think that we should be informed before purchasing that there is no stock or maybe the toy could be substituted with a sweet or something else. Also the ice-cream is finished most of the time. Please could you address this issue and inform me of the outcome. Thank you
Kentucky Fried Chicken | Fast Foods | KFC
HI, ON THE 16-02-10 I WENT TO THE KFC AT THE BLUFF, IN BLUFF TOWERS, KZN. IT WAS 34 DEGREES, I ALWAYS BUY FROM THERE, AND I JUST BROUGHT MY PUPPY FROM THE VET. I BOUGHT HIM A PIECE OF CHICKEN N I ASKED TO PURCHASE A SMALL CONTAINER TO GIVE HIM SOME WATER. THE MANAGERESS SAID IT WILL COST ABOUT R7.00. I MEAN R7.00 FOR A CONTAINER ???? YET I WENT TO STEERS AND THEY GAVE ME ONE. TOMORROW SOMEONE’S LIFE COULD BE GOING IN THIS HEAT N U PEOPLE ARE CONCERNED ABOUT MAKING MONEY. R7.00 FOR A CONTAINER WITHOUT MASH N GRAVY !!!!
I ALSO RUN MY OWN RESTAURANT N TAKE-AWAY.
THIS IS DISGUSTING.
Kentucky Fried Chicken | Fast Foods | KFC
i am interested in opening a franhise in gansbaai, pls forward me info. Cell: 082 6599 220
Kentucky Fried Chicken | Fast Foods | KFC
My wife and I ordered a advertised meal from the Piet Retief Drive through KFC. They could not provide the advertised service and when we got home some of the pieces were raw. Now i want to complain so i go to the website, what a joke. people it is obvious that KFC just dont care. Why bother complaining. They sell to people who does not know any better and make their money. Our complaints is water off the duck, i bet they laugh about this at their slumber parties where they enjoy our money they stole.
Kentucky Fried Chicken | Fast Foods | KFC
i have an idea i would ;like to give that wil promet kfc
Kentucky Fried Chicken | Fast Foods | KFC
PLEASE put famous bowls back on the menu!!
Kentucky Fried Chicken | Fast Foods | KFC
I am a single mom and in these times it is soooo hard to be buying take aways….. nevertheless i decided to surprise my 9 year old with KFC (we usually treat ourselves once a month with takeaways)….So we went to the KFC Paradise Junction…. all smiles we got home to tuck into streetwise burger and our 2 piece meal….i was sooooo disappointed…. the pieces of chicken were so dry and the coleslaw was the worst ever and the chips tasted like it was fried in the morning….you could even count the number of chips in the box….I really was disappointed and have to wait another month to be able to buy takeaways again… but it wont be KFC for sure…..
Kentucky Fried Chicken | Fast Foods | KFC
I am a salesman and travel a lot and if i need to have a bite i stop at KFC,I don’t want to go into detail as i have read that most of the complaints you recieve is what I experienced.Bottom line is that you have lost me as a client and i refer people to Chicken licken,Mc Donalds but not to KFC. If some one in our gruop will ask where we get a bite from my response is”deffinately not KFC”.I used to enjoy the burgers and believe me i’ve tried everything on the menu. My personal opinion is that your standards have dropped dramaticly , i wonder what KFC-USA thinks………….Willie 0832519868
Kentucky Fried Chicken | Fast Foods | KFC
Middelburg Mpumulanga.
We have two KFC’s. I don’t mind if there is no ice-cream or machines are broken, BUT PLEASE INSTALL AN ELECTRONIC NOTICE BOARD STATING THE PROBLEMS YOU HAVE. It is so annoying to sit in a queue for half a hour at each KFC, to be told their excuse. I think after all these years you could afford it.
The one manager told me ” he thinks that the customer must bring their own ice-cream” Great manager training.
Kentucky Fried Chicken | Fast Foods | KFC
This is the last straw, NO more KFC for this family. For the third time in as many months we have been short supplied on three streetwise two’s with extra pieces from KFC, De Nova in Mossel Bay.
When I phoned the manager there was no apology she seemed bemused at my anger and frustration of driving 13km to get KFC and returning 13km’s to find that we have been short supplied. Her reply was can’t I come baxck & fetch the extra pieces, WTF.
This is the typical reaction from an AA appointed manager. NO MORE!!!
KFC I have two words for you & the second one is OFF!
Kentucky Fried Chicken | Fast Foods | KFC
Please send me relevant information on how to start to find out on how to open a KFC francise
ASAP
Morne 079 212 6244
Kentucky Fried Chicken | Fast Foods | KFC
Kfc in Eastgate – Service is pathetic!!! one has to wait for over 45mins to get served – only to get crap food!!!!
Staff are rude & manager cant help!
Also trying to get hold of KFC head office is impossible!
No phone numbers are listed & when you try calling a store there is no answer!!!
Kentucky Fried Chicken | Fast Foods | KFC
Please can you tell me WHY don’t you make the strips with dip no more. We use to buy at the Primrose branch and yesterday they said it was just a promotion. But we use to buy it for more then two years.
Kentucky Fried Chicken | Fast Foods | KFC
very disappointed with KFC Heugh Road Walmer
rounder as dry as all hell – the roll was old and falling apart the fillet was dry and old there was not enough dressing on the rounder – in other words it was really crap. The 6 pieces of chicken were dry and old, the chips were not cooked, the coleslaw was awful and you only get half a container. shocking shocking – won’t be buying KFC in a hurry again
Face and Body Professionals | Sorbet | Johannesburg
I arrived home from work (Ellisras) at 21h05 and decided to have KFC for supper. I used the drive-thru at the PRIMROSE KFC, placed my order at the order point and proceeded to the collection/pay point. There I was told that I would have to wait for 20 minutes as there was cooked chicken and I said there was no problem. After 20 minutes the chicken was not ready and customers behind me were getting irate. I asked to see the manager but was unsucessful. To crown it all, I noticed that the one worker sticking her hands in the freshly baked chip to dish them up. What a disgrace, now everyone that reads this will wonder how their food is handled behind the counter. My order arrived shortly afterwards I had a shouting match. The chips that I received were not from those that were touched, not sure where they came from, cold and old. I will not be buying from the PRIMROSE KFC again. Its become a SLUM!!! SIS HOW DIRTY THET ARE!!!!!!!
Kentucky Fried Chicken | Fast Foods | KFC
Kfc het ‘n rasssistiese onderneeming geword. ek het nog nie ‘n witte gekry wat my bedien nie. Op 6 Maart ’10 by die nuwe kfc in Selcourt Springs is ons uit gelag net omdat ons ongelukkig was omdat daar ‘n swart metro polisie mannetjie voor ons ingedruk het terwyl ons al so 8 min wag om ‘n bestelling te plaas. En dit is nie al die eerste keer wat so iets gebeur nie, Daar is skokkende stories wat die ronte doen dat as jy afrikaans is, en jy ontevrede is oor die diens by kfc word daar op jou kos gespoeg. Nooit sal ek my geld by ‘n rassistiese kfc gaan mors nie. Ek gaan koop liewer waar ‘n witte werk en help betaal aan sy/haar se salaris.
Kentucky Fried Chicken | Fast Foods | KFC
Please take your advertisement of the Inside Man Meal zinger of from the air. THY ADVERTISE THAT IS HOT I BOUGHT TWO IN WALKER DRIVE PORT ELIZABETH
AND IT WAS A NORMAL BURGER BUT MARKED ZINGER.
Kentucky Fried Chicken | Fast Foods | KFC
i have received an incomplete/incorrect order for the second time at the BALLITO BRANCH
last time i got home from drive thru to discover we were one packet of chips short
today i asked for a three piece MEAL and got home to discover it was only three pieces of chicken
Kentucky Fried Chicken | Fast Foods | KFC
I want to open a Kentucky Franchise near Pietermaritzburg and want to know the procedures and cost
Kentucky Fried Chicken | Fast Foods | KFC
Yes, I would like to know whats going on in your KFC in Uitenhage. The service sucks. You know on the 26th of January 2010 we did buy a Bucket (21 Piece). Got home just to discovered 18 pieces,but pay R164 for 21 pieces. I thought “o well any one can make a mistake and see it over”. The 6th of February we did go and buy a bucket again,and this time get at least 19 pieces, thought to myself that people cant count at all,or do they eat the pieces you pay for ,but do not get it ? Now on the 5 March we go and but that R102 special with the 8 pieces of chicken,that 6 dipped bites ,salads and chips. I also bought extra a street wise 5 for R48.95. plus two of the small breads and a gravy. Cost mme all together R165,50. When we get home,and all eager to eat,what a suprise,no street wise 5,only one salad where there is suppose to be 2 salads,and no bread. So why did I pay so much? When we fone them to complain, because I want what is mine , I paid for it. They just said mam you was suppose to check your stuff before leaving. Why? They packed it ,they gave it to me, and said thank you. I did ask if they were sure everything is there and the woman did say yes. What now,they said sorry mam,you could have ate it up and now you foned and ask for more. I was so crossed,never ever in my life will I ever buy KFC again. Yes and is also busy to write my piece for the papers. Im sick and tiered of the service we get from them. Im not a thief,but they can do and make as thy are pleased. So whatever happened I am going to the papers. Thank you for very bad service.
Kentucky Fried Chicken | Fast Foods | KFC
ja die diens van KFC het so agter uit gegaan,ek dink die ou wat dit envent het, het al 10000000000000 n sy graf omgedraai,want diens is uiters swak,en nog skelm daarby.
Kentucky Fried Chicken | Fast Foods | KFC
Dit is nou die 2de keer dat ek glad nie tevrede is met Paarl tak nie die hoender smaak nie meer soos kentucky boneless hoender dit was so onsmaaklik dat ek dit terug geneem het. gister aand 8 maart 2010 hoender porsies was nog half rou
Kentucky Fried Chicken | Fast Foods | KFC
Dit help nie ons kla nie,niemand lees of luister nie .Ek dink almal moet maar net stop om KFC te koop
Kentucky Fried Chicken | Fast Foods | KFC
Ek kan regtig waar se ek het nog altyd goeie diens gekry by KFC. Wat ek nie verstaan nie is hoekom kla julle almal op ‘n website wat obviously nie eers aan KFC behoort nie. As mens diens soek gaan praat mens met ‘n manager by die restaurant self. Anders gaan die persoon in beheer van daai winkel of franchise nooit weet wat jou gepla het nie. Alle KFC’s word nie deur dieselfde mense besit of gemanage nie.
Hoekom kyk julle nie in die winkels of julle bestellings reg is nie. Mens koop mos nie skoene sonder om dit aan te pas nie. so moet nie by die winkel uitloop sonder om julle bestelling na te gaan nie.
En ek moes nou die dag toe kyk hoe die kassier baie onbeskof behandel is. nie eers ‘n hello of dankie nie. Ek dink die kliente verdien soms hoe hulle behandel word.
Kentucky Fried Chicken | Fast Foods | KFC
Good day. i am not here to complain but have a great “idea” or marketing proposal that would change the face of KFC in south africa and maybe the rest of the world. can you please ask someone from your marketing department to contact me via e-mail. thank you.
Kentucky Fried Chicken | Fast Foods | KFC
Die KFC op Malmesbury is PATETIES.Al die reeds genoemde klagtes is van toepassing op hulle ook.Ek glo dat KFC te arrogant raak oor hul goeie produk en dan vergeet dat klientediens ook belangrik is.
Kentucky Fried Chicken | Fast Foods | KFC
die KFC Kabega Park in Port Elizabeth is pateties – daar is nie `n beskrywing vir die diens wat mens daar ontvang nie die bestuur op diens was nie beskikbaar nie – die mense wat daar werk het geensin belangestel om ons te help nie – na ons hulle gebel het om te hoor of hulle hoender het en hoelaat hulle toemaak – die voorval het vrydag 12 Maart 2010 19h30 plaasgevind na ons van Plettenberg Baai gereis het en moeg en honger daar aangekom het , om sulke slegte diens te kry. Die dame was te besig om op te ruim en die ander een te besig met voorraad opname en die res van die mense was nie eens te siene nie – daar was hoender en chips klaar voorberei , maar daar was geen hoender beskikbaar nie – dit na ons 10min gwag het dat iemand ons moes help – dit was die antwoord sorry daar is nie hoender nie en sy het net omgedraai en geloop!! Ek dink dit is pateties ek weet die mense het moeg maar hulle word betaal om `n diens te lewer en verder hoe gaan hulle die mense met die sokker wereld beker – behandel as hulle ons so behandel!!
Kentucky Fried Chicken | Fast Foods | KFC
Wasn’t sure if I should post my opinion – there’s so many already… But here goes :
KFC Halifax (Piet Retief 2) has been advertising a competition where you receive a card with every Chicky Meal purchased. Those cards are STILL not available. The woman on drive-through duty (who, of course, can’t even speak decent English) wasn’t even aware of a competition running. She called the manager who laughed and just said “Sorry baba – no card”
I wanted to return the Chicky Meal, since it was bought because of the advertised competition, and again “Sorry baba – no returns” I haven’t even left the drive-through window… And what the hell happened to “SIR” in this country? No – KFC Piet Retief (both of them) are pathetic establishments who will never see me again. They will join Wimpy in my no-go list…
Kentucky Fried Chicken | Fast Foods | KFC
We went to the Ballito KFC last night and suffice it to say, the experience left a bad taste in our mouths. First off, the service was atrocious. We ordered our food with the most bored looking attendant who looked the whole way through as if he felt he would rather be somewhere else. Once we had already ordered, only then did he see fit to inform that the speedpoint machine was not working!!! Thank goodness we happened to have cash on us! We received our food and came home to eat. We had ordered three Twister Wrap meals, two chicken pops and extra chips. The Twister wraps were as dry as sand, had absolutely NO sauce in whatsoever and the chips were dry and dehydrated too. The chicken pops were in a tiny container costing R10,90 for the smallest amount. What a rip off. To top it all off, my friend and I are experiencing stomach cramps, and mine has evolved into a case of diarrhorea! And what’s more, we have friends from out of town staying with us, so this is rather embarrassing for the KFC name, not to mention us! I’m forced to question how soon I will be brave enough to return to any KFC never mind the one here in Ballito.
Kentucky Fried Chicken | Fast Foods | KFC
I dont know what is going on with the KFC’s in stormvoêl ave Pta but a person can NEVER and i mean NEVER get a nice piece of chicken from them!
It’s always oily, you can see the oil running off the chicken!
and fatty! when you go to other towns because of all the competions their KFC’s have decent edible food, but here, you cannot eat such food!
The oil that they are using must be old because the chicken pieces and chips looks and taste terrible
Kentucky Fried Chicken | Fast Foods | KFC
I am disgusted in Kentucky Fried Chicken, firstly it’s not the same, the batter is totally something different and the chicken is cooked so dry it’s hardly edible!! I went to KFC in Goodwood (Voortrekker Road) Cape Town and it was horrible to say the least. It was almost as if they gave me the last chicken in the pot where it was covered in the black burnt crumbs and if you complain the staff gives you rude and ugly looks! Try and take your burnt chicken back and they have to call this manager and that area manager for approval this after they sitting with your money and didn’t need their manager’s approval to take your money!! I urge everyone to stop buying KFC as it’s oily, burnt, disgusting, not properly cooked at times, overcooked at timesand try and buy take aways and get home you’ll see the rubbish they put in for you and without any serviettes and spice salt. DISGUSTING!!!!!
Kentucky Fried Chicken | Fast Foods | KFC
As a family, we usually have a KFC takeaway on most Fridays. Your Plumstead branch is the most convenient . Our chicken (streetwise 2′s) are often very dry and sometimes far too oily. We usually use your free serviettes to drain the oil before eating.
It is disappointing as we all previously enjoyed KFC.
Kentucky Fried Chicken | Fast Foods | KFC
i bought a kawain twistter just now, and i was give order the large chips also, but they didnt put it in my drive through way… all the time they do mistake in vaal mall branch. even though so many time i made complain to the manager, even though i didnt see any result yet… yeah thats your service over here? so i am wondering how KFC become so famous.. and the service is so poor.. hope it will come to ur notice.
Kentucky Fried Chicken | Fast Foods | KFC
Gooday,
I purchase KFC often at you Jacaranda Centre Rietfontein Branch in PTA and never recieved my whole order after requesting three times if my order was correct, when returning to ask for the manager they refused to give me a name, firstly i waited 15min + for my order then they did’nt inform me that it’s still in the oven then my order was incomplete a week later my nephew went to the same branch and also recieved even worse service pls do something about this really bad service. Thank You
Kentucky Fried Chicken | Fast Foods | KFC
I bought a Hawaian Twister Meal last night,(take away) the chips were burned, stale and cold, the taste was bad, the twister was dry. My husband’s order was perfect, I am very dissapointed as it is the second time I am not happy with KFC the first time, we bought 2 kiddies meals in Soweto we drove to zakariyya park and there were no drinks in the pack. last nights meal we bought at Jabulani Mall. this os not good at all.
Kentucky Fried Chicken | Fast Foods | KFC
KFC ARE A RACIST BUNCH, not to mention being hypocrytes too as you cannot contact the powers that be. What are they afraid of??
KFC’s in Limpopo Province do not even know what you are talking about when you ask for the newly NATIONALLY advertised Berry Krushers. I guess they think we black people dont deserve something healthy and new. YOU ARE A SHAMEFUL BUNCH.
Kentucky Fried Chicken | Fast Foods | KFC
The service at the kfc in cape town international airport stinks!!!!! I have just bought my lunch there and the bread roll is so old that it is crumbling in my hand when i picked it up. the chicken is so dry and stringy that I have taken it back. The lady behind the counter rather preffered to greet her friend that passed by behind me while I asked why my burger had mayonaisse and not the supercharged sauce I asked for.I walked away and went to buy my lunch elsewhere.Apalling service at an International airport!
Kentucky Fried Chicken | Fast Foods | KFC
I have been to the KFC Atlantis a few times now. The service in this place is just so putrid. They are there to serve the community & we pay for it.
To be friendly, does not cost anything. You wait forever for them to hurry up with your order. You go through the drive thru, and it is the same thing. I would like the service to improve dramatically.
Kentucky Fried Chicken | Fast Foods | KFC
hi,i am in the food industry currently owning three take-aways in an industrial area.i would really like to turn one into a kfc.please advise me accordingly on how i can go about this venture.
Kentucky Fried Chicken | Fast Foods | KFC
I too am disgusted with KFC in PE. Always no ice cream in Walmer & now also in Kabega.
Besides that there is no spice salt with any meals, when you specifically ask for NO wings, be sure you WILL get wings!
I don’t want to even talk about their FALSE advertising. In the local FREE sports hand out, they advertise the INSIDE MEAL with all the pics of the hamburger, chips, chicken piece & mash for R24.95, but when you get to KFC they tell you the R24.95 is only for the burger the actual meal is around R50.
Please note I will NEVER be buying food at KFC again & if you think I am only ONE little customer, think again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Kentucky Fried Chicken | Fast Foods | KFC
I bought streetwisetwo on 03-04-2010 from klerksdorp branch.The chicken was raw &the chips was hard&darkbrown.I am very disapointed because this is the second time
Kentucky Fried Chicken | Fast Foods | KFC
I was wondering how untold abstraction does the communicator pass on working on this diary.
Kentucky Fried Chicken | Fast Foods | KFC
Nee kyk, genoeg is nou genoeg. Kentucky in Springbok kan net sowel hulle deure toemaak. As die hoender nie rou is nie, is dit half verbrand in ou olie. Die personeel lyk half aan die slaap en hulle uniforms lyk erger as vloerlappe. Gisteraand het ons moeg daar gestop na ‘n lang pad vanaf Kaapstad. Ons wou vir ons mense by die huis ‘n treat koop. Al was daar net 2 klieënte in die winkel het ons ‘n ewigheid gewag vir ons hoender. Daar was ook geen flakes beskikbaar vir die roomys nie. Die toitel is klaarblyklik ook al ‘n lang tyd buite werking, maar daar is geen kennisgewing op nie. Daar was ook geen klagte papiere beskikbaar nie. Sies, maak reg of maak weg!!!! Al bly ons op die platteland is dit regtig nie nodig dat ons met sulke diens tevrede moet wees nie!!!!!
Kentucky Fried Chicken | Fast Foods | KFC
I desperately need a KFC franchise in our area. I have been searching for information on how to access it but to no avail. Please, help me.
Yours
Steven Sibuyi
Cell no: 0828634309
Home tel.: 013 737 8307
Email address: stevenme@vodamail.co.za
Kentucky Fried Chicken | Fast Foods | KFC
I have the BEST KFC – Advert idea in this world. Let me know if your interested!
Kentucky Fried Chicken | Fast Foods | KFC
On friday evening my son and a friend went to the KFC at Hemingways Mall, East London. KFC had no chicken, chips or mash……… all they could get was cooldrink. This is not the first time ……… I have spoken to the “manager” there in the past, no luck on any improvements. Will I be contacted and the situation corrected, I wonder???????
Kentucky Fried Chicken | Fast Foods | KFC
hi
i am interested in opening a KFC franchise
can someone please point me in the right direction as to who the contact ppl are and what are the requirements to open one
Thanks
Jay
Kentucky Fried Chicken | Fast Foods | KFC
Realy I have had with service in this country!!!!!!!!!!!
Again I go a Fast food store to get my meal quickly and eficient because I am in a hurry and to my understanding that is what they are there for.
But it has happened to me now too many times that when i order my meal pay for it and get to my home or where ever I am having my meal mostly to far to turn back, I get the #*&^%%Y&&* wrong order. WHAT THE???? Dont people listen any more when you talk to them and why dont they repeat it after you order to make sure that its the right stuff you wanted and then when they recieve it from he kitchen for goodness sake make sure its the right stuff before you hand it over to the customer!!!!
Let me put it to you Stellenbosch KFC will not see me again
Thank you
Kentucky Fried Chicken | Fast Foods | KFC
KFC DRIE RIVIERE, VEREENIGING
EK DINK DIE MEESTE VAN DIE KFC TAKKE BESKIK OOR BESTUURDERS EN WERKNEMERS WAT GEENSINS IETS WEET OOR HOE OM JOU WERK BEHOORLIK TE DOEN NIE. ASOF ONS NIE AL GENOEG TELEUR GESTEL WAS IN KFC NIE, RY EK VANOGGEND SOONTOE OM IETS TE ETE TE KRY BY DIE “DRIVE THRU”. EK HET VIR 5 MINUTE DAAR GESTAAN SONDER DAT ENIGE IEMAND NA DIE VENSTER GEKOM HET MAAR OP DIE EINSTE VENSTER PRYK DIT DAT HUL OOP IS VAN 09H00 – 21H00. DIT WAS TO AL REEDS 09H35. EK DRUK TOE MAAR DIE TOETER EN IEMAND KOM TOE DAAR AAN GEDRENTEL. EN WAT DEEL SY MY TOE MEE? ? ?. HULLE IS BESIG MET ‘N “STAFF MEETING” EN EK MOET SO OOR ‘N UUR TERUG KOM. WAAR IN JOU LEWE SIEN JY DAT WANNEER ‘N PLEK OM 09H00 MOET OOPMAAK, EERS DIENS KAN GEE VANAF 10H30. DIT IS PATETIES!
Kentucky Fried Chicken | Fast Foods | KFC
To Whom It May Concern:
I would just like to bring it to your attention, that for the past 2 days I have bought myself lunch from KFC in Bothasig
I am a regular customer of KFC that almost likely buys foods every Friday, not referring to any other KFC in Cape Town but Bothasig is terrible
Slow service, dry Chicken, hard chips – what more do I need to accept, the services… I must say is pathetic it doesn’t compare anything to the other KFC especially in Goodwood
And how sad is that, you are one network, one vision, one missions yet different services and different food quality
The staff is more into their talks then there services that they are suppose to render, this is a huge disappointment
I didn’t have the time and energy to address this with management at present because I had to get back to work
The service has become pathetic at this branch, if Goodwood can deliver a good service why can Bothasig??
The service definitely needs to be look ASAP
Your soonest responds is highly appreciated
Kindest regards
Kentucky Fried Chicken | Fast Foods | KFC
I have bought chicken at the KFC in Centurion, Hendrik Verwoerd drive. I ca’t believe how small the chicken portions are. I have tried them 3 times and have been very disappoited. I can’t believe that the chicken portions are so small. I have never seen such small chickens anywhere in my life. They are ripping customers off. Surley there should be some standard of the size of the portion. I don’t have a problem with the other KFC’s in Centurion. I will not be trying them ever again.
Kentucky Fried Chicken | Fast Foods | KFC
We visited Worcester on 27 April 2010 for personal business and left after 9h00 the same morning. We stopped by KFC (as we do not have a KFC in Caledon) and the 3 ladies told us, it is a public holiday and the doors do not open at 9h00, but on the door the hours is published the doors open at 9h00. I asked the ladies to open the door, but all of them ignored us and said NO!!! Is this suppose to be client service?Isn’t there a manager who runs the place and see to it that the staff get there on time and that everything inside is ready for public when the doors open at 9h00. Know what, the manager or even the owner don’t even know about this behaviour of their staff!! It’s bad and will get worse!!!
Kentucky Fried Chicken | Fast Foods | KFC
Dear Representative,
We visited KFC Waterfront in Capetown this Monday…WOW!!!!The batch of food was burnt and hard.
We ordered then went back to the hotel room to have supper,upon opening the box we had mash no gravy yet we ordered mash n gravy.
The chicken was hard(5 min drive to holiday inn Eastern bouelvard).My wife,had the zinger burger,was ill the next day,aggrevated with stomach pains and nauseous from Cape town to Durban and then bedridden once she was at home.
Our friends had ordered the wings,which was badly prepared as well,floating with oil !!!
We are patrons to the business,however we will choose to spend our money else where that can give our money worth and not danger our health by having THE LAST SUPPER!
Far From Finger Licking Good
Nasiem
079 893 6965
Kentucky Fried Chicken | Fast Foods | KFC
Gistermiddag was ek in KFC – Hluhluwe – wat ‘n teleurstelling!!! Ek moes liewer peanut botter toebroodjies gemaak het!!! Ek het 2 Regular Rounder Meals bestel, en 4 Hawaiin Twister Meals. Die dame by die til se toe dit gaan 4 min vat vir die twisters, is ons bereid om te wag? Wat is 4 min!! ons wag toe……………..vir 30 min.!!!!
Toe ons uiteindelik by die huis kom, was die tjips en rounders koud (Dis eerste gemaak, en het gestaan terwyl hul met die twisters gespook het) en klaarblyklik het hul “vergeet” van die sous!! Daar was GEEN sous op die rounders of twisters nie!!!
Ons sal VERSEKER nie weer by KFC koop nie!!!
Wat ‘n groot teleurstelling was ons aandete !!!!!!!!!!!!!!!
Kentucky Fried Chicken | Fast Foods | KFC
Vir die wie lekker KFC en goeie diens soek in PRETORIA: besoek gerus KFC in Piering Straat, Elardus Park. Ons was nou 2x die jaar daar…nadat ek vir 6 jaar geweier het om my mond aan KFC te sit omdat ek maagriep gekry het! Ons het telkens deur gery en vinnige, flinke diens geniet. Die kos was heerlik…net duur! verder is ons baie tevrede met hierdie tak! Dankie julle mense wie dit laat gebeur!
If you would like tasty KFC and gr8 service in PRETORIA, I recommend visiting KFC in Piering Str, Elardus Park. We had driven through there 2x this year after I have nt touched KFC for 6 years when I got a tummy bug!. Service was prompt, efficient & food was gr8. Thanks to those who made it happen at this branch!
Kentucky Fried Chicken | Fast Foods | KFC
We bought Chicken pieces from KFC Randburg – Malibongwe avenue, and had FOOD POISONING from the chicken we bought here! For days, we suffered and wrote a letter to the owner who never responded. We also tried to contact Frans the owner on his cell phone and he just refuses to come back to us! We are furious because of the damage this has done and heard of two more people who had been terribly ill from this branche’s chicken! NEVER EVER AGAIN WILL WE SUPPORT KENTUCKY!!!!!!! EVER!!!
Kentucky Fried Chicken | Fast Foods | KFC
Thank you KFC for your stunning service…My family and Myself went to get a quick meal at kfc around 4:45pm 9 May 2010. We ordered 4 tropical inside man meal or whatever it was but could not even call it food!!! When did you bake the chips? 2 months ago?? and the chicken? i couldnt even eat it, the sause on there or the pineaples has seriously expired b’coz it tasted like SOAP!!! and whats with the” buy a tropical inside man meal with a 500ml BOTTLE of pepsi” were they give you cans ? we paid extra for bottles and you didnt even have 3 but 1 bottle left? IF itS oN The MENu YoU SOUld make SURe You HAVE IT coz you just lost more than 1 customer not even talking about all these people that comments… Lerina i agree with the service in pta but this was the last time ill buy kfc in jhb at the branch near greenstone! The service was realy bad and this on Mothers day? I never had problems with Kfc infact this was me nagging to go! Should have gone with toast and butter rather , would have been better off! PlEASE Do SOMETHING ABOUt THIS!!!!!!!!!!!!!!!!!!
Kentucky Fried Chicken | Fast Foods | KFC
Hi, I would just like to thank KFC O.R. Tambo for their excellent and friendly service, especially to Moses who went out of his way to ensure that my husband and I had an enjoyable meal, despite the lateness of the hour and the unavailability of certain pieces of chicken. It is always refreshing to experience great customer service and this gentleman definitely deserves praise for his service.
Kentucky Fried Chicken | Fast Foods | KFC
Hi there, i would like to become your franchisee. i cant your find your website so please can someone call me back on 0738825228 please.
have a wonderful day.
Regards
Glen
Kentucky Fried Chicken | Fast Foods | KFC
I manufacture a 2 peace vuvuzela and would like to market to KFC.
Whom do I contact?
Johan
Kentucky Fried Chicken | Fast Foods | KFC
I purchased KFC on 15 May 2010 at 10h48 at KFC Secunda East. When i got home and started eating my KFC meal I realised that the chips and the chicken were not freshly prepared that morning. The meal tasted like it was the previous nights food that was re-heated or re-fried. This is poor quality of service. There have been other occasions where i purchased KFC from the same outlet and the meal was not freshly prepared. On an even more serious note one of my colleagues at work got sick earlier this year after eating the mash and gravy from the same outlet. He had diarrhoea and was off sick for about a week.
Please address the poor quality from this outlet. Regards, Vivan Reddy 084 504 5103.
Kentucky Fried Chicken | Fast Foods | KFC
EK EN MY MAN HET VIR DIE EERSTE KEER IN HOEVEEL MAANDE KFC IN QUEENSTOWN GAAN KOOP,MET DIE DOEL DAARVAN OM ONS KINDERS `N BIETJIE TE BEDERF,WANT UITNEEM ETE`S IS LAATLIKS SO DUUR `N MENS KAN DIT NIE MEER BEKOSTIG NIE.WELL TOE ONS ONS BESTELLING VIR DIE DAME PLAAS bv. DIE BONELESS CHICKEN,`N FAMILIE ETE,LAAT WEET HULLE ONS DIT IS NIE IN VOORRAAD NIE, KAN ONS IETS ANDER BESTEL,WELL TOE BESTEL ONS TOE IETS ANDERS.NA ETE SE MY KINDERS EN MY MAN DAT DIE HOENER WAS `N BIETJIE PIENK VAN BINNE EN DAT DIE HOENDER HET GLAD NIE SOOS DIE KENTUCKY SMAAK GEHAD HET NIE DIT HET GEPROE NA GEWONE HOENDER.
WAT GAAN AAN MET KFC???STEL HULLE NIE MEER IN HULE BESIGHEID BELANG NIE???
EN AS JY UITNEEM ETE KOOP MOET JY JOU WAARDE VAN JOU KOS KRY EN PROE,DIT PROE NIE MEER NA KFC NIE,WAAR IS DIE SPESERY SMAAK????
EN HOEKOM IS HULLE ALTYD UIT VOORRAAD UIT AS `N MENS KOS GAAN BESTEL???
DANKIE
MEV JEAN EDNA WATERS
Kentucky Fried Chicken | Fast Foods | KFC
I am an antiques dealer around the corner from your franchise situated in Zastron St in Bloemfontein. On a fairly regular basis, the pavement in from=nt of my shop is littered with torn open rubbish bags scavenged from KFC . This morning I got hold of your manager and asked that the litter be cleared up and that your refuse area be secured in future in order to prevent the problem of scavengers strewing rubbish far & wide. Unlike in the past when I spoke to a manageress, NOTHING has been done, despite two phone calls. Eventually I had to send out my own workers to do the job. THIS IS MOST UNIMPRESSIVE.fROM NOW ON, i AM NO LONGER GOING TO DO THE NICE GUY THING. i AM GOING TO INVOLVE THE hEALTH dEPARTMENT ON A WHOLE RANGE OF ISSUES, FROM RUN OFF EFFLUENT TO FAILING TO SECURE DUSTBINS, ETC.
Kentucky Fried Chicken | Fast Foods | KFC
Great was my dissappointment when I ordered the new Krush and normal milkshakes for the upteemth time and noticed that the half full “large” cups are still just half full…..I thought it was an honest one time mistake but I was wrong. Spoke to the workers and they just reckon that that is the amount the machines are allowed to pour out at a time and they cant help it if it only fills half the cup. Should I complain to headoffice if I feel that for R16 I only get R8 worth?
Kentucky Fried Chicken | Fast Foods | KFC
kcf sucks they don’t have a website with the prices for their twisters when a brother and sister are saving up some money !!!!! and once we baught fully loaded and they left out 1 of the chips and once they gave us the wrong burger and their staff is very rude and unpleasent.
Kentucky Fried Chicken | Fast Foods | KFC
I am so disgusted at the kfc in main road,claremont.
Not only was i treated like s*#t but my meal was so oily and not even done.
I purchased a streetwise 3 and found every piece to be not even done,but blood coming out of it!
to get to the chips was even more aggrevating as i only got 5chips that was dry and hard and tasted most awful.
Please someone get authorisation there and fire these people as there service really pissed me off!
I really love kfc but getting service like that for was very astonishing,and now i can really see why people dont like to purchase their food there.
Thanx for the crap service.
Kentucky Fried Chicken | Fast Foods | KFC
I went and bought KFC tonight and went for the build a meal ( which is been advertised on TV that you select the number of chicken pieces and then you may choose as many add on side selections) when I ordered this I was told NO I am not allowed to do this and may only choose one, I requested to speak to the manager who told me the same NO I am only allowed one choice!!!! Now why advertise one thing and then when you get to ordeer you get told another thing !!!!
VERY VERY DISAPPOINTED !!!!!
Kentucky Fried Chicken | Fast Foods | KFC
Well i have a suggestion that KFC, specially now that the cold has startedt here are few people who would like to dine outside, am working at a Hotel 4 star and most of the clients wants a delivery meals and they really enjoy KFC as a recommedation. So what i want to know can you please have a delivery for your home clients at an extra cost and this will bring more customers service and get it all world wide please, this is directly from Namibia Windhoek, please requires a feedback direct to mail address. Thank you
Kentucky Fried Chicken | Fast Foods | KFC
Your Edenvale branch off Barbara rd in Jhb is the worst KFC i experienced. The staff is rude & inconsiderate. The chicken is dry. Your staff had displayed unfair practises. Thrice i had bought chicken but recieved very small pieces or leftovers.(& this for my child). But i check what is being dished out to black customers, they are given the biggest , freshest pieces. Are the staff their playing the colour bar act on customers favouring the majority & disregarding the minority or are these instructions coming from Head Office.
Kentucky Fried Chicken | Fast Foods | KFC
Well, the recession must be hitting KFC very hard. This is the third time that i purchased a burger meal, and wow, this size of the chicken is getting smaller all the time. My last one was today where the chicken was half the size of the burger.
04/06/2010
Kentucky Fried Chicken | Fast Foods | KFC
I am disgusted by the service i received at the Pinetown (old main road / crompton street) KFC. I purchased 3 of the snack box burger/chips. Firstly the lady serving gave me the 3 burgers – only wrapped up (no packet). I had to ask for the chips that go with it (she forgot). When she does eventually bring the chips she hands me the 3 packets – the one packet was broken and the chips falling everywhere – i had to ask her to put it in a brown packet so that they would fall around my car (i went through their drive-through). I then needed to remind her to give me the scratch cards for the competition. Why didnt she put it in 3 x boxes as we have had previously? We pay for a decent meal and yet they cant even package it for us – I am appaled!!!
Kentucky Fried Chicken | Fast Foods | KFC
Hi
I have written a detail summary of my complaint and mailed Wiseman the area Manager on the 28 May 2010.He sent me an acknowledgement of the complaint with no feedback.I then sent him a reminder on the 06 June 2010.He open that mail and never responded.My question is why waste money on area managers when all they do is sweet nothing.Use the same funds to educate your staff on common business ethics.
KFC | Kentucky | Complaints
The KFC in Fordsburg (JHB), is the worst managed branch that I’ve come across. On both my visits to that branch which were Saturday lunch times, there were insufficient staff & they were OUT OF STOCK on certain items. My last visit on 05/06/2010, Sat, was the worst. There were 2 extemely long ques to order & only 2 tills were in operation, yet there are 5 tills available & it was lunch time. When I eventually got to place my order after 35 minutes, I was told that the speedpoint machine is not working, then I was told that they were out of mash & gravy, so i ordered a mexican wrap. While i was eating my wrap i realised that it was messy & they didn’t give me a serviette. When i asked for a serviette, they said they were OUT OF SERVIETTES…..that is very poor mangement of staff & of stock. Will never eat @ that branch again & there were a lot of other people who felt the same way that day……very, very disapointed because the Lenasia & Fordsburg branch are the only Halaal certified stores.
Kentucky Fried Chicken | Fast Foods | KFC
The kentucky friend chicken on Ondekkers road, next to the b.p garages, well i was in my car ordering thru the drive thru and a big lady, a staff memeber was drinjking sauce from the bottle……you people are disgusting………!!!!!!!!!!!!!!!!!!!!!!!! before thorowing it on the poor victim behind me’s burger…
Kentucky Fried Chicken | Fast Foods | KFC
When will the double crunch burger be back….????
Please that was the only burger I order whenever I went for KFC
Please please please bring back the best burger in the world
PLEASE
Kentucky Fried Chicken | Fast Foods | KFC
Dear Sir / Madam,
I visited a Kentucky store in Florentia, Alberton,
I wanted to treat my two grand children (one my own the second adopted), to a Kentucky ice cream surprise.
To my dismay the attendant did not bother to listen to my order and then after wards served me with the incorrect order and then when I pointed out the other half of the order is amiss, he just added a normal cup ice cream, without showing it on my cash slip, but how ever taken the money for it, how many orders does he do the same with, is my question, who is aware of it.
I am PROUDLY SOUTH AFRICAN, and have zero tolerance for dishonesty, whether it is R10.95 or less, because it adds up in the long run!
My grand daughters school, at General Alberts Park, Alberton, receives ‘sport awards’, from Kentucky every year. (thank you, Kentucky).
I do not think this is the way any attendant of our favorite take away food store should act! We do not want Kentucky name to be made bad because of an attendant that obviously do not take pride in the company that he is working for.
We shall always keep Kentucky name high and will be proud of Kentucky because we always support Kentucky.
Happy to make Kentucky aware of the concerned matter, thank you.
Kentucky Fried Chicken | Fast Foods | KFC
Hi. I am extremely disappointed with the attitude that I received from Nosipo at the KFC at Bedford Centre, Bedfordview 0116222700 today – 30 June 2010. I ordered 3 Twisters but asked her to wait before she processed the order as I had a friend on my cell phone confirming her order to me. I asked Nosipho to cancel the 1 Twister and add KFC pops instead. She blankly refused to change it and said that she cannot because she had already pressed “enter”. I said to her that I really don’t want the other Twister and needed the KFC pops rather so she needs to change it. She refused again and said that it’s not easy to change and that I HAD to take the 3 twisters. i also asked if i could change them to meals and she still refused as she had already pressed “enter” on the order. I then asked to speak to her supervisor, but she went to speak to them instead and asked that I pay for the 3 Twisters and she will refund me the difference when she rings the KFC pops – which was then correct.
I was highly annoyed with her attitude and it should not be the customers problem if the system does not allow for cancellations or voids etc – esp if the customer has not finalised the order or paid for it. Thank you.
Kentucky Fried Chicken | Fast Foods | KFC
On numerous times we visited KFC-Karenpark,PRETORIA and were very dissapointed in the service that we recieved also that there were no gravy? NO GRAVY? Common it’s a specialty, how you can you not have any gravy?
Kentucky Fried Chicken | Fast Foods | KFC
I have been a number of times to KFC Vryburg to buy a regular twister meal and on three occasions there was only one strip of chicken inside the wrap. In other franchises I always get two. Is there any way that Vryburg KFC is cheating their customers or is it that others are just too generous?
Kentucky Fried Chicken | Fast Foods | KFC
I love the twisters, but the last three times I bought them at Cape Gate branch (Cape Town) the twister had s chicken strip in it and nothing more. No tomato and lettuce mixed with mayonaisse (as it always used to be). Just a dry chicken strip in a wrap? What is going on with KFC???
A twister without the tomato, lettuce and mayo????
Kentucky Fried Chicken | Fast Foods | KFC
Hi,
Ek wil graag ‘n klagte in dien by die HQ, ek het vandag 7/7/2010 by Stormvoel KFC die street wise mael gekoop, Dit word geadfiteer vir R29, 90 vir vir burger/ gril/ zinger met chips en 440ml coke, toe ons betaal is die zinger R30.90 en nie R29.90 soos geadfiteer nie, hulle het ook nie coke nie maar net pepsi. Op navraag was daar vir my gese “that is the sistym, so daar is vals advitensie. Kan iemand my help met die skelmgeid. Ek beskou my as ‘n VIP klient ek koop ekle 2de dag KFC en elke naweek so ek spandeer baie geld by KFC, Ek het ook Jan 2010 by dogter se 21 ste verjaardag se kos daar gekoop R2500 se kos en dit is die diens wat ‘n mens kry dalk moet mens op hou julle ondersteun.
Help asb.
Andre
Kentucky Fried Chicken | Fast Foods | KFC
0828971824/ 012 3334557
I am recently disgusted by the quality of KFC.
The chicken tastes like something that’s been laying somewehere defrosting.
The meat is so full of fat that you need an extra container just to get rid of the fat it is covered with.
I always ask for no breast because I cannot stand the dry meat and then I get told that all meals over 3 pieces comes with breast.
Why should I pay for something that I do not eat.
If I not specifically ask for them to check the box there is always breast in the container after I specifically asked for no breast.
I am disabled and for me to return to the KFC isn’t just a few min to get back into the car and exchange.
More that 10+ occasions the chips was old and dry.
Kentucky was something in my past that my parents bought as a luxury food but now I refuse to return.
I have to admit the staff is more than friendly and the service I receive is always good but the food is pathetic.
Come on KFC your name is being dragged under!
Mandy
Kentucky Fried Chicken | Fast Foods | KFC
I am so frustrated with KFC drive through in Kuils River in the Western Cape. Chicken is always cold and very fatty, if not that, it is cold and dry. I have complained to the manager and all he says is sorry. The next time I went there, there was no change in the service delivery at all. I will never buy KFC again. Both my sons have made a pledge about 5 years ago, not to buy KFC ever again, and they have not. So now I also decide not to buy KFC again. This is the worst service you can ever get from a company.
Kentucky Fried Chicken | Fast Foods | KFC
Die Klagte sal ek graag by julle Hoofkantoor by die Direkteur se kantoor inhandig.
Vir die hoeveelste keer stop ek vandag by die Birchleigh Kempton Park Kentucky koop 3 Bowls s S/Chilli Twister 2 St Wise Burgers 1 Blikkie Coke
. Ek is haastig en moet terug kom by die werk en “Dubble check” nie wat in my sak is nie, en soos baie male tevore toe ek by die kantoor kom kort ek ‘n Burger, hierdie keer is ek seker gelukkig want dit is maar net ‘n Street Wise Burger wat nie by my goed is nie. Vir die hoeveelste maal betaal ek by Kentucky vir goed wat ek nie kry nie. Nodeloos om te sê, ek bel toe maar en vra om met die bestuurder te praat, die diens is maar swak, Steven die bestuurder stel toe voor dat ek maar moet terug ry ‘n klompie kilo’s want dit is mos nie regtig hulle probleem nie.
Ek is nou moeg daarvan om kos te bestel, daarvoor te betaal en dan agtertekom dit is nie in die sak nie
Ons koop ten minste twee na 3 maal per week Kentucky, maar ek dink dat ek nou al genoeg verneuk is, en moet maar iets anders kry
Ek hoop iemand kom terug na my toe, miskien moet ek dit tog maar nog verder vat en sien wat gebeur.
Sandra
Kentucky Fried Chicken | Fast Foods | KFC
Today 15/07/10 At : Observatory Capetown
At 14:50 today my daugter and I had very poor
service from this new Kfc on main road in Obs.
The staff is realy switched of and cashier : 75 Faith
is realy bad at her job. The manager was very bad as well !!!
It was a real letdown for sutch a new KFC !
Kentucky Fried Chicken | Fast Foods | KFC
We ordered from KFC in Southdowns, Centurion, I asked my husband to go to another KFC as this one always gets are order wrong, but its the closest so he goes there, low and below they get our order wrong. I contact the customer service line, who takes down my compliant and gives me a ref no. My husband decides he still wants to get hold of the store, he phones and asks to speak to Gerald the manager on duty, he holds for 11 minutes, he gets in his car, still holding on the cell phone and drives to the store, still holding, he finds the manager eating his dinner, he shows him that he has now been holding for 22 minutes, nobody picks up the phone. All he gets from the manager is an apology, What the hell is wrong with these people – ” so sorry sir” thats it !!!!!!!!! there is no service as far as this store is concerned, I wanted to send this email through to the Head Office, but can I find their contact details ? NO. Lets see how long it takes to get a response and will I get “oh sorry sir” !
This is a JOKE !!
Kentucky Fried Chicken | Fast Foods | KFC
KFC corner Joubert and President in Johannesburg.
The service here stinks of racism, but I thought I should be happy that I got served at least.
Then I realized that the Zinger burger wasn’t available, so I got Colonel Burger.
All good until you bite into it.
It has normal Mayonnaise on and the chicken is hard and dark, but not burnt, just old oil or something.
This place should be closed down. They don’t even sell kfc food, just tasteless fried chicken with mayo, like a corner shop. I phoned in and complained.
Never spending a cent at this kfc again, and next time I want take away, it won’t be this rubbish.
Kentucky Fried Chicken | Fast Foods | KFC
on 16 june 2010 @20.45 we ordered 2 of your famous bowls @ your drive-thru in wood road ,montclair.we waited for over 15 min for our meal with no service.your staff just ingnored us totally even after we hooted on numerous times.they were happy to give us back our money because they were busy cleaning up to go home.when we asked for the manager ,she came after 5 min & then ask if we wanted our meal. when questioned she became defensive as to being apologetic.this is not the first time we experienced this service from this store. please do a survey from the people in the area to see if this store is in keeping with your standard in customer service.awaiting your urgent reply.rajen pillay
Kentucky Fried Chicken | Fast Foods | KFC
when I changed to KFC southway I was suitably impressed at first as the service was good and the food was fresh and good. That all has since changed over the last few months the food has got bad and not only bad but the last few times on ordering sprinkle pops it was only half filled. I have phoned and complained numerous times to deaf ears as nothing has changed. eg last night (last being the operative word here) I ordered 2 sprinkle pops (SP) and 1 hawain cheese colonel burger through the drive through 3 cars in front of me and it took 30 minutes when igot my food I checked the SP and I coulbnt believe they were half full I tried to speak to the attendant and she ignored me and just walked away. People in the Q were gettin irritable so I moved on. I tried phoning from my cell no answer when I got home my chicken on my burger half of it was unedible I then tried phoning again but permanently engaged. In future it will be Nandos
Kentucky Fried Chicken | Fast Foods | KFC
Went to 4 Kentucky’s in Port Elizabeth and not one had loaded fries. they all sent you to the next one just to get there and no loaded fries. what is happening with KFC they are really going down.
Kentucky Fried Chicken | Fast Foods | KFC
KFC in Port Elizabeth is really going downwards. I went to 4 kentuckys yesterday and not one had loaded fries. It was one in Govan Mbeki, Albany rd, Newton Park and Kabega Park. It is a lot of petrol and all they do is sent you to the next one.
Kentucky Fried Chicken | Fast Foods | KFC
Dit is nou al die tweede keer die maand wat ek by KFC in Mosselbaai koop en die swakste diens dekbaar ontvang van hulle. In die eerste plek moet mens amper ‘n halfuur wag vir hoender, want daar is nooit, en in die tweede plek het ek ‘n bucket gekoop en die helfte daarvan was vlerke!! Ek gee nie om om die vlertjies te kry nie, want die kinders is lief vir dit. Maar meer as 10 vlertjies in 21 stukke. Baie swak! En die mense wat daar werk vra nie verskoning vir die oponthoud nie. Hulle lag eerder daar agter vir die klomp poephole wat nou so lekker lank moet staan en wag vir hulle kos. Agge nee man. Knap bietjie julle diens op asb.
Kentucky Fried Chicken | Fast Foods | KFC
Ek het vandag 23-7-2010 geld getrek by die outomatiese tellr masjien en daarvandaan na KFC in van Riebeeck Park in Kempton Park gegaan by die deur ry kant en my bestelling geplaas vir ± R180 ek gee to vir die persoon n R200 noot wat ek vroeer by die bank getrek het waarop daar vir my gese was jammer maar ons vat nie die R200 noot nie en dit nadat die banke gese het dat niemand die R200 note mag weier nie. Wat se KFC hiervan?
Kentucky Fried Chicken | Fast Foods | KFC
Hello, I am seeking employment at a kfc branch in Northern Johannesburg, or Secunda / Evander in Mpumalanga. I am presently a Manager, with YUM Certification. Which website can I go to, to look for employment? Please assist.
Kentucky Fried Chicken | Fast Foods | KFC
I went to the East London Vincent KFC on 21 July 2010 and as usual the machine to pay by debit card was not working. The staff member did not try very hard to get the machine to work and told me well I must just pay cash for the meal I had ordered which amounted to almost R200. I was lucky I did have enough cash on me THIS TIME to pay for the meal, however, when the next customer came with the same problem the staff went out of their way to get the card machine to work, and it was for an order which was much less than my own. I have no intention of EVER going back to KFC VINCENT!!!!! This was the last straw after several times being informed I must pay cash or leave or being given the incorrect order or being given less pieces than what I have paid for.
Kentucky Fried Chicken | Fast Foods | KFC
Last night (27-07-2010) at 17:15 I went to the new Grove KFC Nelspruit to buy supper for my family. I went to the drive through as there were only four cars in front of me and with my experience at Mcdonald’s it only takes a few minutes before you are out of there. After waiting for about 20 minutes I started to wonder why the cars are not moving and the que behind me was just getting longer. None of the staff or non existing management came out to notify us of what the problem was. As the wait continued I saw guys at the end of the que leaving to go to Mcdonalds which is right next to KFC. After waiting for 45 minutes in the que I eventially got to the front. I asked the lady why it took so long and she told me that there were no chicken and they were short staffed. I placed my order and I wanted to pay with a card. After all she told me then that her EFT machine is offline and that she has a sign telling me this. I asked her to place the order and that I would go and draw the money as I was not willing to go to the back of the que and wait for another 45 min. When I got to the collection window there were two ladies saying I must draw money because I have not paid for my order yet. I asked them where my order was and they just laughed at me and called the “supervisor”. The supervisor said I must first draw money as I was not going to come back and pay for my food. I then asked him for the owner’s number and left after an hour with still no food. I then called the owner and might as well not have done it because he was just as bad as his staff.
The people from KFC are doing themselves a serious injustice by giving franchises to people that have no skill or customer service. I am sure the people from Mcdonalds love reading this kind of stuff as it is just increasing their sales. Good luck to KFC @ the Grove in Nelspruit because I will defenitely tell all my friends about your “wonderfull and quick” service.
Kentucky Fried Chicken | Fast Foods | KFC
WAT MOET EK Sê KENTUCKY JULLE DOEN DIT ALWEER UITEINDELIK KAN EK ALS KRY WAT EK BESTEL EN MY SLAAI OF SIX PIECE WORD SOMMA ‘N FIVE PIECE NOU RY EK AL DIE PAD VAN CENTURION NA PRETORIA WES VIR BETER DIENS MET MY SIEK KIND OM VI HA KENTUCKY TE KOOP EN WAT KRY EK MEER WINGS MET VERE AAN AS ENIGE ANDER HOENDER ASSEBLIEF MAAK TOG DIE HOENDER SKOON NERENS STAAN OP JULLE MENU WINGS WITH FEATHERS NIE!
Kentucky Fried Chicken | Fast Foods | KFC
TO KFC. :
I find it tragic that you are teaching the youth, that it is acceptable to tell lies, even on television to sell your product, the toasted twister. What a warped view of ethic’s KFC have. Totally unacceptable.
Kentucky Fried Chicken | Fast Foods | KFC
Ek wil hoor of daar KFC fasrfoods beskikbaar is op Kimberley, Prieska en Calvinia en hul straat adresse?
Kentucky Fried Chicken | Fast Foods | KFC
I had a terrible experience at KFC, Bay Side Mall, Table View, Cape Town.
On Saturday @ about16:50 I went to KFC to buy the “Fariety Feast”. I noticed the cashier did not put any spices in my bag. When I asked here she told me they don’t have any, I then asked why, She told me they ran out of spices (salt,spicy salt, sauce and towells). I asked to speak to the manager (Stanley) and asked him why he ran out of spices and hand towells,he told me infront of his staff and other customers I can’t tell him what to do. VERY BAD CUSTOMER SERVICE.
Kentucky Fried Chicken | Fast Foods | KFC
I have never had a good experience at any KFC in Montana, Pretoria. The staff is always rude and never wants to assist. I asked the lady for a Krusher and she told me sorry they don’t sell it. I went to the other one and they said – GUESS – NO ICE CREAM!!!
They suck. I refuse to ever buy anything from them ever again!! Not even if they are the last place on earth selling food.
Kentucky Fried Chicken | Fast Foods | KFC
WHEN ARE KENTUCY GOING TO SORT OUT THEIR CARD MACHINES. IT IS SO ANNOYING TO STAND IN A DRIVE THROUGH AND BE TOLD OUR CARD MACHINE IS NOT WORK. THEN IT WORKS, THEN IT DOES NOT. WE LOVE TO GO TO LYNWOOD BUT THEIR MACHINES ARE MOSTLY OFF. SO INCONVENIENT. SAME TROUBLE AT COLONNADE.
Kentucky Fried Chicken | Fast Foods | KFC
I’ve been working at KFC Hluhluwe a few years back, but there is not even a single time where we’ve treated our customers they way you say it guyz. Why dontcya ask the manager on duty at that time you face problems with the staff members. I do not think it has to get this far guyz we have to treat each other equally. do as you would like it to be done to you. Imagine yourself serving that person who have a very bad attitude. sometimes we customers we dont think for other people, we must do whatever we do taking note that we all have feelings, but we try our best to understand you guyz. Kuthiw’indlal’ibangulaka ngeke sazi, who knows!!!
Kentucky Fried Chicken | Fast Foods | KFC
i own kfc (kentucky fried chicken)plumstead
cape town
neville jnr
Kentucky Fried Chicken | Fast Foods | KFC
your service at nelspruit 1 is pathetic.every time (3x) we got there the crusher/ice-cream machine does not work!!looking at all the complaints you should go back to america!!!
Kentucky Fried Chicken | Fast Foods | KFC
I always buy from KFC in Lyttelton, and i can tell you it’s the best. Haven’t had any problems yet. But please, u can change the menu’s as often as u like. Why take away the old ones that was so nice, Inside man, Bowls and other. Get new ones, but please keep the old and favorite one’s also.
Keep up the good work!
PS: Sorry to hear about all the other suppliers…
Kentucky Fried Chicken | Fast Foods | KFC
Where is the DUBBLE CRUNCH BURGER??????
Bring it BACK!!!!!!!!!!!!!
Kentucky Fried Chicken | Fast Foods | KFC
Chicken from KFC at the Vanderbijlpark Vaal Mall sucks. The chicken has lost its taste and the product is either over cooked or cooked in old oil. I do not know what they have done to it?
PS: I am not surprised, just view the complaints already listed.
Kentucky Fried Chicken | Fast Foods | KFC
I want to know how to own a kfc franchise please be so kind and get back to me
Kentucky Fried Chicken | Fast Foods | KFC
Hi
We all get used to shoddy service etc from fastfood outlets .
For once i’ve experienced the total opposite . I need this message to get to the Powers that Be , u see i have just been shocked out of my wits at a KFC drive-thru franchise at Trade Route Mall in Lenasia .
We were told to wait a little longer than usual as the zinger burger pieces were not ready yet . I only joked about getting 2 free choc brownies & to my surprise i was actually presented with the brownies “on the house” for the little inconvenience :-)
Pls be so kind as to get this message to the seniors at KFC that Agnes , Themba & another lady with a very difficult sounding name , really made this drive-thru experience very pleasant for a change . KFC can be proud to have staff like this .
We need to see more of this in our country , WELL DONE GUYS :-)
Fazel
Kentucky Fried Chicken | Fast Foods | KFC
Nobody can complain about bad service until you visit KFC in Shelly Beach! You aint seen nothing yet! We love their chicken, but I will rather die before I go to ANY KFC again. The useless staff of Shelly Beach KFC will get beaten-up if nothing is done.
Kentucky Fried Chicken | Fast Foods | KFC
Dear KFC
Last night me and a few of my friends went to buy KFC at the branch in Goodwood. It is what we usually do on a Thursday evening. When we got there we all ordered those wrapped meals. My friend wanted a upsize and the cashier, with the name of Bridgette assisted us. She however kept making mistakes on the computer, and blamed my friend for it. When he asked for a upsize meal she entered the small meal into the system. When he asked her to change it, she refused, saying that her manager will be angry. She promised she will give him a upsize meal. She laughed at him the whole time and it was irritating. We are not used to this kind of servive, especially not from KFC. My friend never received the upsize meal, and the evening was ruined because he didn’t enjoy the vibe at KFC.
We hope KFCis going to do the right thing in this matter because we are all customers, and you don’t want to lose any. We all work at companies where customer service is important, and we hope KFC strives to keep customers. Because news travels fast.
Thank you sincerely
Jacques
083 490 8879
Kentucky Fried Chicken | Fast Foods | KFC
WHERE IS THE VEGGIE BITES PLEASE PLEASE PLEASE BRING IT BACK.
THANK YOU
DIANE
Kentucky Fried Chicken | Fast Foods | KFC
Ek is “GATVOL” vir Kolonade tak in Pretoria ek koop al meer as 30 jaar kfc en vandg Kolonad tak oopgemaak het by hulle elke Saterdag en baie keer in die week ook maar hulle diens is pateties die afgelope jaar en ek het al gaan kla maar niks word gedoen om dit te verbeter nie ons koop altyd zinger burgers en dan is patties klaar en dan sit hulle die verkeerde sous op en elke keer moet mens iets eet waarvan jy nie hou nie en ek het al hoeveelkeer gekla wat kan ek doen om diens te kry moet nie eers probeer melkskommel of so iets bestel nie hulle masjien is altyd iets mee fout ek is regtig “GATVOL”
Kentucky Fried Chicken | Fast Foods | KFC
Went to the Bedford Gardens KFC today,and the service was pathetic. And the tellers were also very selective of who they helped – regardless of a FIFO rule. When we complained, we were just ignored. The manager just pulled up his shoulders and walked off.
The teller kept on getting my order wrong, including items that I did not order. When I queried it with her, she just said that she will not charge me for it. That after she wanted to use an old till slip for one of the orders that I placed. That just smelled of fraud. Needless to say – I asked for my money back and got take-out from Nando’s. At least I have never received crappy service from them. No wonder my husband refuses to buy from kfc.
Kentucky Fried Chicken | Fast Foods | KFC
Ek sal graag wil weet hoeveel gram chip moet ‘n streetwise 2 – 3 piece kry. Moet dit net 10 skyfies chip wees?
Kentucky Fried Chicken | Fast Foods | KFC
Well hello there, and a really Shit day to you too, kfc. I have been supporting kfc for as long as I can remember, so did my parents and their parents before them. Due to the nature of my work, I normally send my Driver to go and fetch me my scrumptious pieces. Today however, he returned in a state that was very unpleasant to me and the rest of my Employees. If there was an extra drop of oil in that little ” man-handled carton box ” my NOT SO SCRUMPTIOS feathered Boney, almost Grey pieces of something that used to be a chicken, would’ve swimmed out of that box!!
I telephonically contacted the branch in question, and after the FOURTH attempt(someone continued picking up and immediately putting down the phone)a person eventually did answer, but to my Dismay, the kfc employee was in such a hurry, that she did’nt even listen to my (NOT COMPLAINT) new order…
We gave the Oil drenched Fossil discoveries to a Stray Dog, wich nearly mamed my driver, as he thought we were out to poison the poor beast!!!
My Driver left, still very weiry now, for my RE-ORDER, and returned with the look of a Resurected Zombie on his face….. I immediately thought he ran over the Stray Dog, that was by noe chasing it’s own scrawny tail, after ingesting the previous ” misfortune ”
Needless to say, the second order was as bad if not worse than the first… I instructed my Driver to give ” that ” to the Stray Dog as well. Upon the sight of my Driver coming towards him with another ” dose of poison ” the beast gave a mercyless cry and was never to be seen or heard of again….
I am definately not satissfied with the situation, and demand that something gets done about this.
I am awaiting your reply in regards to this matter.
ps: By the way kfc…. What ever happened to equal rights, loyalty to all, Non Discrimination????? When I walk into your outlets, I just about ALWAYS observe only Black employees… No Whites, No Indian, No Coloureds…….. I dont want to ask this, but is this a company that supports Favouritism to certain ethnic groups?????
Kentucky Fried Chicken | Fast Foods | KFC
KFC Secunda Drive-Through is fantastic! When I see the inevitable long line of cars, I fall in line, because I know that, unlike MacDonnalds, the service is VERY fast! I place my order at one window, and drive immediately. As I turn the corner, the lady is hanging out of the window with my CORRECT order ready and waiting. GOOD WORK, SECUNDA!!!
I have one problem WHAT HAPPENED TO THE VEGGIE BITES??? I’m looking high and low for a recipe, because I can’t get any at KFC. What’s up with that???
Kentucky Fried Chicken | Fast Foods | KFC
KFC Monument – Kimberley is pateties!!! geen kliente
diens en daar is gewoonlik gedurende spitstye nooit hoender nie – jy moet altyd 7 tot 10 min wag. Die bestuurder gee ook nie aandag aan jou klagte as jy skakel nie. Roomys en milkshakes ens… word ook nie in die karton houers gesit nie al vra jy daarvoor – teen die tyd wat jy by die huis kom het alles in die kar uitgeloop so dit los my met : Hallo McDondalds – totsiens KFC.
Kentucky Fried Chicken | Fast Foods | KFC
KFC Kebega Park PE.
I went to KFC yesterday,and the service was pathetic.
Placed and order of KFC Bowl and Streetwise 5. the Teller informed me that the KFC Bowl is not made any more as it was a Promotion. I queried the promotion bit with the teller informing her, it could not be a promotion as it was sold for more than a year and a promotion is just that, a promotion (about a week ), then this little lady ( NIKKI HORNER) came up to me and was very very rude and abrupt . I asked here why the public was not informed and she pointed out that she was not KFC.
I then informed here the she was a representative of KFC AND WAS THEREFORE DIRECTLY RESPONSIBLE. People who were already eating at the table then also joined the rucess as it was quite verbal at one stage, and also pointed out that they also were treated rudely when requesting a KFC Bowl and indicated that something needs to be done about it.
I then requested her name and her response was “WHY??”!! so I told here I was going to report her for been unhelpful, abrupt and rude. Reluctantly she gave it to me.
Please tell the staff at all KFC they are nothing without the support of people like me, They are not doing me a favor, it is Vis Versa
Shaken Customer
Kentucky Fried Chicken | Fast Foods | KFC
KFC Melville (across Campus Square), had no serviettes on the public holiday, 24/09/’10. How’s that possible, or was the staff just not interested on getting it? KFC is well known for being a finger licking good fast-food takeaway…finger licking good! Why did I have to wipe my hands with toilet paper, has KFC become an informal take away? Will KFC try and retain my loyalty, or will we never buy there again?
Kentucky Fried Chicken | Fast Foods | KFC
I have just been to K F C in Cliff Street Waterkloof. I was the only customer in the store i waited in front of the counter for about 3 to 5 min, at the counter there was not a single cashier to be seen. While i was looking for a cashier there where three staff members having a good chat and joking with a customer at the window.They even looked at me but did not bother to even help me. Iasked for the manager and a lady by the name of Monica came and i told her that i will not be spending my money in this store.Thank goodnes there is a McDonalds just up the road. I placed my order at McDonalds and five min later i had my order now that is service.
Kentucky Fried Chicken | Fast Foods | KFC
I am a regular customer of your KFC branch on the corner of Grayston and Rivonia in Joburg and have become progressively more disgusted with the service. I start work at 07h30 and often, especially on weekends, will stop to get coffee or breakfast. Sadly, the branch is never open on time and even if they are open, the staff are not prepared to deal with customers. Service is slow and really poor. This morning I was there at 06h45 to get a coffee and the doors were still locked, eventhough the sign says they open for business at 06h30. This is also not the first time this has happened.
NOne of the staff members I have approached in this regard over the past 6 months have actually bothered to do anything re the problem.
Could someone please get back to me on what KFC’s policy is in this regard as I’m officially out of patience and ready to take my business elsewhere.
Annoyed
Kentucky Fried Chicken | Fast Foods | KFC
KFC outlet, Hercules Pretoria, Manager Pietros
I wish to complain about the management, staff and process at the KFC outlet in Hercules Pretoria Van der Hoff Road. These are the various encounters that I have had, twice I received less than my order wrt to no of pieces ordered, 3 times the speedpoint was not working… yesterday the 28th September 2010 was the worse experience that I could have ever experienced! While we were in the que to order, the lights went off, luckily we were still seen to …
However when I placed my order for 2 large mash and gravies and a streetwise 2 , AGAIN I there was a problem, the staff member was packing the order and instead of giving me mash and gravy she packed gravy only.. I was really annoyed and asked for the manager Pietros who arrived on the scene, can you believe that this guy told me that that is what they have and if I dont like it I must take my money and go cause he does not need my business, how is it possible that a person can speak to a customer in such a manner.. I am flabbergasted to such an extent that i will take this up further to CUSTOMER WATCH ..
Please note that the consumer protection act will be soon effective and such behaviour will not be tolerated.
There is no excuse to making sure that a fast food outlet has enough stock, that they have a back up for electricity failures, that they ensure that they count and and check orders,but most of all they should have DECENT customer service…
I will not be leaving this matter and have started further action…
Kentucky Fried Chicken | Fast Foods | KFC
Van wanneer af word KFC burgers in papier toegedraai???? By die tyd wat n mens by die huis kom, is jou burger plat en jou hoender pattie lê langs die bun! Verpak asb ons kos in ordentlike boksies, ek is selfs bereid om daarvoor te betaal!
Kentucky Fried Chicken | Fast Foods | KFC
KFC in John Voster Drive Centurion has the worst service ever!!!! If the card machine is not out of order, then you lucky if they get your order right. This is not my first complaint, and it’s sad to say, but i think that KFC is just too big to care!
Kentucky Fried Chicken | Fast Foods | KFC
Dear Sir
I recently purchased a Streetwise 5 at your branch in Rosmead Avenue in Kenilworth. What I received was chicken dripping with oil as well as so-called “chips”. It was revolting to say the least and you can be assured that I will never buy your repulsive product ever again. Many of my friends also know about this and they too won’t buy from you ever again.
Hilton
Kentucky Fried Chicken | Fast Foods | KFC
Dear Sir
I went to your KFC in Cape Gate centre on sunday the 03/10 and ordered 1 pc chicken + 1 small chips, firstly the lady helping me after i stood in line for about 10 min because the man was to busy chatting to the kitchen staff was not very happy to be working on a sunday, surely does not listen because she gives me a streetwise 2 so i explain i want 1pc chick and 1pk chips i then get given 1pc chicken and a large mash and gravy this is now after the chicken was thrown back because she was upset that i complained the man which i assume is the manager then tells me i have to pay extra for the chips i then explain for the 3rd time all i want is 1pc chicken 1pk chips; he then offers me 1pc chicken + a mini loaf and ma’m you must pay extra for the chips eventually i told them to just cancell my entire order as they already wasted 20 min of my time. Now with all fairness could they not just used initiative and offered me a snack box, but NO everything is offered except what i ask for . I then go to KFC outside of Cape gate and no problem first time round i get my 1pc chick and 1 pk chips. This is not the first time that i have been to the KFC in cape gate but i can tell you this is the last time, the staff look as though they are doing you a favour, you wait forever just to be served and clearly they do not listen to the customers requests.
Kentucky Fried Chicken | Fast Foods | KFC
I have an excellent product that I would like to introduce to KFC to sell with their lovely chicken!!!
Could you please contact me re this?
Thank you
Elsabe Richards
Cell: 082 887 6712
Kentucky Fried Chicken | Fast Foods | KFC
Good day,
I have an advert that I would like to present to KFC…
As I believe that it dwells very well with your project
However I don’t know who to contact.
Thanking you in advance.
Kind regards,
Mpho Themba.
Kentucky Fried Chicken | Fast Foods | KFC
I was very disappointed when I went to the new (well newish) KFC in Eshowe, KZN, the other day.
First of all i must say that the food was nice, and the lady that attended to us was very polite.
But the smell in there was not nice – I don’t go to the old KFC in Eshowe because of the smell.
But now the new Take-out is getting just the same – it could have been old food/old oil/or maybe it’s the hygiene – do they ever clean the counters with disinfectant, and the floors . They obviously mustn’t go over-board – but they definitely need to improve things – as it really put me off – I don’t often eat out because of the cost – but I’m not sure if I’ll go back to KFC because of the smell – really puts one off the food that they are eating – is it prepared in a clean way????? – I’m not so sure!!!
Kentucky Fried Chicken | Fast Foods | KFC | Kentucky Fried Chicken Head Office
My name is Wayne and I utilize the KFC at the Zone in Rosebank as well as Campus Square in Melville.
I understand that Rosebank the zone has been under construction for a while now due too the Gautrain but that does still not warrant the absolute rude staff that work at that branch as well as the poor service and quality of the food.
I have been a KFC buyer by choice for approx 25 years now and I cannot beleive that the KFC at the Zone can be ingnorent too the loss of customers to this outlet.
If I am ever again going to put my foot into a KFC that doesnt conform too the original KFC menu as well advertise as fast food that takes 20 min to order and 15 min to receive the food I will take my own course of action. (Is this what is called fast food?????)
I work for the Johannesburg Chamber of Commerce and Industry and I would like the CEO to take note of this complaint and would like to hear a response from somebody.
I awaite your response.
Wayne Bateman
JCCI
011 726 5300
Kentucky Fried Chicken | Fast Foods | KFC | KFC Head Office
Hello, I m interested in taking a KFC franchise in Lusaka ,Zambia, could you please tell me estimated cost and procedure for this including all the requirements. Thanks for your time and hope to hear from you soon.
Kind regards,
Freddy
Kentucky Fried Chicken | Fast Foods | KFC | Kentucky Fried Chicken Head Office
I have been a regular customer of KFC for many many years, being a competitive athlete I follow an extremely rigid diet and once a week I get to eat what ever I want, and I look forward to my weekly KFC fix T
The service has always been shoddy how ever never to that point that I have felt it necessary to complain, how ever today I was brought to the end of my tether.
For the last week I have been going to the local KFC in berea Road Durban at least 3 times in the last week. Every time my colegues have placed an order they ALWAYS turn around and say we dont have any it’s going to take 10 minutes it usually takes 20 – 30 mins
Is this the fast food service that your franchise likes to boast.
On Saturday morning I walked into the shop for my weekly KFC meal only to be greeted by horific smell, that of a blocked drain and rotten meet.There were dozens of old chicken bones strewn across the floor some of which had obviously been there a while as the ant were starting to carry the bones away.
If that was not bad enough in the time that I spent in the shop which must have been over 30 mins due to food not being readily avalible I counted 7 cocaroaches running around the dinning area.
Tables where left with empty chicken boxes on them with no attempt from anyone of the staff making an effort to clean the store up.
I am absolutely disgusted with the way in which I was treated and the state of your shop I can honestly say that I will NEVER eat at one of your out lets again and will make it my duty to tell every one I know about my experience with KFC.
Further more out of curiosity I am going to into every KFC I drive past to check the cleanliness of the stores, and am going to get in touch with the editor from the daily news in Durban to do an expose on the KFC group
Kentucky Fried Chicken | Fast Foods | KFC | KFC Head Office
K F C
How come that the BIG boys such as KFC will not publish the contact details of the email to the H/O or regional offices. Are there to many complains perhaps?
I personaly feel the KFC has started to enter into the Gravy Train Race!
Noticibly the portions of the chickens have shrink somewhat. When querid I was told sorry sir, but that is how we get it from the supplier.you can actualy see on the thye bone it has been cut short. Is there some form of standard and or a quality control?
So are the iceream servings. When you want to order just an iceream, which you want to take home to your family, you ask for the plastic cup which is used to serve the avalanche in, the chrge is R8.90, where as the single R2.50 would never fit three times into the avalanche cup. S, you’r are been ripped off. The cup has a volume of 250mil, single serving of the soft serve is +- 125mil so, what is going on? When queried I was told that it is under instruction of the office.
RIPPED OFF
.
Kentucky Fried Chicken | Fast Foods | KFC | KFC Head Office
I really like KFC and me and my family often buy at the franchise in Stellenbosch as we live there. However, it is probably the worst KFC that I have ever encountered. Firstly, my wife luves your wings, but we always have to wait for 30 min for the wings as there are just never available, the fillets on the Zinger burgers are so dry you could kill somebody with it. I always ask for chilli salt, only to discover at home that they have not given any in the bag. However, the cherry on the cake was one Saturday evening after a lenghty day on the cricket field I was very hungry. Went to KFC and ordered Zinger burger without the Zinger sauce, wings and a large pops for my kid. When I got home which is 15 minutes away, I discovered there was Zinger sauce on my burger, the fillet was as hard as a stone and to top it all off, there was large chips instead of large pops. It is by far the worst franchise of KFC in the Western Cape. What’s worst is that when I went back to them to complain, the cashier asked me why there’s so little chips in the box, as if to say I ate it, and the manager sat in his little office and didn’t have the decency to lift his ass to apologize. Again I say……….THE WORST KFC IN THE COUNTRY IS IN STELLENBOSCH!!!!!!
Hi! Go to this iLead site for more options on Kentucky Fried Chicken, Kentucky Fried Chicken
I went to KFC Durban Road, Bellville to buy a “KFC KLEVA” as advertised on TV. Much to my dismay the staff did not know what i was talking about. Their answer: not all KFC’s run the same special – Now, I ask you – WHY ADVERTISE ON TV if only certain outlets wil be selling the product???
Kentucky Fried Chicken | Fast Foods | KFC | Kentucky Fried Chicken Head Office
Hi, I am interested in opening a KFC franchise in Swaziland, could you please tell me the estimated cost and procedure for how i can go about this including all the requirements. Thanks for your time and hope to hear from you soon.
Kind regards,
Kentucky Fried Chicken | Fast Foods | KFC | Kentucky Fried Chicken SA
Hi,am interested in opening a KFC franchise in Mpumalanga,could you please advise on what are the requirements.
Thanking you in advance!!!!!
Kentucky Fried Chicken | Fast Foods | KFC | Kentucky Fried Chicken
I want to acquire information on how to get the Kentucky franchise , please advise I am a Namibian , in Namibia
Kentucky Fried Chicken | Fast Foods | KFC | Kentucky Fried Chicken Head Office
I am a Namibian. I am very interested in Franchising a KFC outlet to my hometown of Rundu, in north eastern Namibia. Please provide me with all necessary start – up information, requirements etc. Thanks.
Kentucky Fried Chicken | Fast Foods | KFC | Kentucky Fried Chicken Head Office
i had the most horrific experience at KFC, opposite the Bara Mall. We went via the drive thru, suprisingly, no window was opened, not even a sign stating that they are closed. I eventually went inside, as soon a i was, the door was slamed behind me. I stood there for 10mins waiting, no one saying anything instead listening to a lady at the closed door insulting customers who thought they were still closed. She was swearing at them stating how tired their were and how they also wanted to go home. She kept on using the “F” word. I then went up to her and asked for her name and surname, then I asked who the manager was. Irritated at me, she shouted, “I am the manager and what are you going to do about that???” i told her, Iam going to report you, she said, go right on. I am never going to buy from any KFC if this is how their customers get treated. Lets just say i left there with no food in my hands but could hear all the insults behind.
Kentucky Fried Chicken | Fast Foods | KFC | Kentucky Fried Chicken Head Office
Yesterday evening me and the wife visited Kolonade KFC. I ordered 2 Tower Meals & a Streetwise 3 Pce. (Ref no I suppose is 1276 //”54 busie m” – and I still have the receipt should you be interested – after having had to insist to get a receipt) We used the drive through service counter. The order was devided into separate items so that I would pay approx R12 on the whole deal more than the published “meals”, notwithstanding specifically requesting the meals deal. The streetwise deal had no effect. On a previous occasion I saw the personnel count the money that had to be picked up – in the serving/ client area using one of the client counter /table area facilities – noticably out of the focus of your in house security camaras. So myself being an accounting person suspect that your staff at this branch is up to fraud. I suppose the trick to cover-up their activities is to have some additional cashregister in place entering the actual – reduced price or “meal” price which would be audited, while they have to count the money outside the focus area of your security cammeras – to balance their books and to devide the loot. What was also strange – but made complete sense afterwards was that one of the employees took our order outside in the que, and behind him the light in the advertisement order board was off ( We could not make out the prices of the items in the dark). I think you may need to send somebody out there to investigate my hunch that those employees are all working together to commit fraud, by skimming the price differential between the meal package and seperately registerred items. My e-mail address is heinb@24.com should you be interested in any further information. Should I have been in the ownership chair I would have liked to know about these issues!!
Kentucky Fried Chicken | Fast Foods | KFC | Kentucky Fried Chicken Head Office
I have recently been to one of the KFC branches and have noticed that the kitchen staff do not wear the proper hand attire when handling the chicken. Pls could you stipulate that the franchisee’s supply the staff with suitable hand attire for handling food. It is unhygenic and unacceptable for them not to use it.
Kentucky Fried Chicken | Fast Foods | KFC | Kentucky Fried Chicken Head Office
What is it with KFC in KZN ??? I have never tasted such crap food in a very long time. That from : Port Shepstone, Shelly Beach, Margate on the lower South Coast and then on Friday at King Shaka airport. One would think it is busy and the turn around is big so Freshness would be at the order of the day. The chips needed a week in the Viagra fatory to get stiff as it was floppy, stale and tasted like it was “fried” in OLD oil. I’m not even going to talk about how clean the stores are ???
Then you go to KFC in Guateng and Limpopo – where we ended up with work lately and end up having KFC as it it all over the same price and you have to gamble on the quality because of the poor quality in KZN. Well : Nylstroom, Pretoria near Koeksister kruising and Alberton North (not the one in the town centre) are soo clean you can eat off the floor and the quality great no soggy, steal old oily chips and the chicken is fresh asn does not have yellow fat blubber under the the so called crispy skin. I mean we visited the Nylstroom KFC on an Friday night, month end and it is en route to Zim so yes busy is a n understatement. Eish no that it not expected of such a big name.
Kentucky Fried Chicken | Fast Foods | KFC | Kentucky Fried Chicken Head Office
looking for contact number for KFc h/office
Kentucky Fried Chicken | Fast Foods | KFC | Kentucky Fried Chicken Head Office
Hi
Ek is gatvol vir Kentucky Wellington se swak diens.
Gisteraand na ‘n lang pad rit wou my vrou iets vir haar en die kinders koop. Ons het ‘n halfuur gewag, en boonop iets gekry wat lyk soos tjips met ons streetwise two. Ek is kwaad en wil niks meer met daai
tak te doen he nie.
Kentucky Fried Chicken | Fast Foods | KFC | Kentucky Fried Chicken Head Office
I arrived with my husband last night around 8:30pm to but a KRUSHER ice cream and was very dissapointed on the service that lady gave us, I asked for an ice cream with the small mint ball in it and with a strawberry syrup in it .she took the money and bang she gave my husband an ice cream with only the syrup , I went back to tell her that its not what I asked,she started arguing with me and telling me how stupid I am that I am such an old woman but I dont know that they do not sell that ice cream with the little mint balls ,so I asked her that wasn’t she supposed to tell me about it when I placed an order ,she started calling me names that I am a nobody & I certainly cannot tell her anything as she’s been working at the area for a long time , & that I think I know better than her ,that I am not even pretty.when my husband started swearing at ther as he cannot just stand & listen to someone calling her wife with all that rubbish ,she told him that he is worse ,we like a pair of ediots .what she could have done is explain to me how they sell the ice cream & that if I wanted an extra then I’m gonna have to pay extra as well ,really I am so dissapointed .
Kentucky Fried Chicken | Fast Foods | KFC | Kentucky Fried Chicken Head Office
I arrived with my husband last night at the KFC next to BARAGWANATH TAXI RANK around 8:30pm to buy a KRUSHER ice cream and was very dissapointed on the service that lady gave us, I asked for an ice cream with the small mint ball in it and with a strawberry syrup in it .she took the money and bang she gave my husband an ice cream with only the syrup , I went back to tell her that its not what I asked,she started arguing with me and telling me how stupid I am that I am such an old woman but I dont know that they do not sell that ice cream with the little mint balls ,so I asked her that wasn’t she supposed to tell me about it when I placed an order ,she started calling me names that I am a nobody & I certainly cannot tell her anything as she’s been working at the area for a long time , & that I think I know better than her ,that I am not even pretty.when my husband started swearing at ther as he cannot just stand & listen to someone calling her wife with all that rubbish ,she told him that he is worse ,we like a pair of ediots .what she could have done is explain to me how they sell the ice cream & that if I wanted an extra then I’m gonna have to pay extra as well ,really I am so dissapointed .
Kentucky Fried Chicken | Fast Foods | KFC | Kentucky Fried Chicken Head Office
Hallo, I am in Melkbosstrand. I bought 2 Kentucky take aways (the 2 pieces of chicken and chips) – priced at R21.90, and asked for the upgrade (at R10) which then works out that one get another piece of chicken (total 3) I was surprised to hear chips can only be upgraded with a further R9. Anyway, when I arrived home, I had 1 breast, one thigh (boutjie), and one piece of ligament and fat with dough around it. This is an insult and very inconvenient. Do I deal with it through you, or directly with the store?
Kentucky Fried Chicken | Fast Foods | KFC | Kentucky Fried Chicken Head Office
I would like to be given information about the franchise that kfc offers.
Kentucky Fried Chicken | Fast Foods | KFC | Kentucky Fried Chicken Head Office
How come KFC is such a huge Organization, but cannot supply the “Scrumptious & One-of-a-Kind-Taste” they advertise… After purchasing 4 items, as usual the large chips were ice cold and horridly stale, probably left overs from yesterday, all three staff members were having a conversation in the kitchen and could not be bothered to cook new “hot” chips, it wasn’t that time was the issue as I ordered my take-away at 09:58:28 and left KFC at 10h20!!!! The Grilled twister was nothing to shout home about and the Fiver as usual was thrown into the box with two wings, a bony back piece, drumstick and what looked like a thigh. The sorbet krush took forever to make, as the staff member could not find the cup and lid to put it in, then once she did find the correct container she splashed and messed it everywhere. This is not the first time we have had a bad experience at KFC, but one of many, thereafter each time you think and convince yourself it will be better, especially after asking for HOT chips and getting disgusting stale and old cold chips. Dissatisfied again!!!
Pity….
Kentucky Fried Chicken | Fast Foods | KFC | Kentucky Fried Chicken Head Office
Friday evening the21st Jan.2011 I visited KFC in King Williams Town – the one with a drive thru. I placed my order and I gave the cashier my card – she was very unfriendly she almost took my hand when she grabbed the card. Their speed point had a problem and she had to call her supervisor whose name I saw as he was wearing a name tag – Lennox was his name. Lennox fiddled with the machine and was able to reset it so they needed the card to redo the transaction. This girl puts out her hand and says to me CARD!! I ask what about the card She says BRING your card !! I ask what for as she had swiped. She says this thing did not work so we must do it again. You should have seen her face the attitude was out of this world it was stinking. I said to her that this is not the way to speak to people and she looked at me and she just said yhoo.The supervisor is standing right there she walked away when he called her to finish the transaction as I had now decided to use cash so I can get out of the place.
Please note that this conversation is done in isiXhosa
This is the second time this happens to me at that place.
T
he last time I was there I asked the lady why her chicken looks burnt – she said to me I must not talk to her I must go to the Manager as he is the one who says they must use cake flour from Pick and Pay – SO MUCH FOR THE SECRET RECIPE.. KFC king sort your staff out teach them how to communicate properly at least. As for the Colonel’s secret recipe – I don’t know – he must be turning in his grave.
Kentucky Fried Chicken | Fast Foods | KFC | Kentucky Fried Chicken Head Office
Last night 29th January 2011 I went to KFC at Bedford Centre at around 20H45- the Drive thru queue was ridiculously slow and when we eventually got to the windown at 21H10 – I was told they had NO chicken (I mean hello – this is the HOME OF CHICKEN!!!) and the wait would be about 20 minutes.
No ice-cream and the only cold drink they had was Mango and Fanta. WHAT THE HELL !!!
This is about the 4th time I have been to this branch when they have no ice-cream and the service is ludicrously slow.
If this branch was situated anywhere in America the staff would all be looking for new jobs by now.
SHOCKING, UNACCEPTABLE, SHODDY SUPPLY & SERVICE from KFC – I suggest Management pay a visit there one evening and try the drive-thru – let’s see how quickly things change. If nothing is done – you can kiss your clientele in Bedfordview goodbye. Bottom line is Bedfordview will not settle for bad service !!!
Kentucky Fried Chicken | Fast Foods | KFC | Kentucky Fried Chicken Head Office
Staff at Gonubie (Kings Mall) ,East London are totally untrained and service is not customer orientated, Management is obviously not up to standard – drive through is closed (Probably due to money collection etc) and often advertised products are not available.
THIS IS NOT A ONCE OFF COMPLAINT BUT THE ABOVE HAS BEEN THE CASE VIRTUALLY SINCE INCEPTION OF THIS FRANCHISE
Kentucky Fried Chicken | Fast Foods | KFC | Kentucky Fried Chicken Head Office
I wouldlike to open a kfc as its to far to drive to one even if its just a small one.
Please help me with the info regarding my need.
Thanks.
Kentucky Fried Chicken | Fast Foods | KFC | Kentucky Fried Chicken Head Office
I went to Kfc by Florida on the 26 March 2011 and stop thru the drive thru and find that the queue where long and just desided to wait, when i arrive to order all went well, i order 3 x box meals with burgers and payed, when i arrive to collect they told me to wait 10 min because the order are not ready. So i wait and wait, after a few minutes they come with order and went HOME. When i arrived at home there where no burgers in the box meals. I went all the way back to kfc and told them about there shit service and i also told them it is not the first time we had such service. I am very disapointed in a company so big and they cant delivered. Eveytime i go to kfc in florida i have a problem. PLEASE make sure that the people who work there have i little bit pride in there work. Plaese contact me on 083 310 3153 (Deon)
Kentucky Fried Chicken | Fast Foods | KFC | Kentucky Fried Chicken Head Office
I am now gatvol of the KFC Ballito Branch. Just got home and the mash & gravy tub was only half full. A while ago the coke was missing from my box meal. Further back I had to eat the pap without gravy. They are always leaving something out of the paid for order … and when you get home to relax and eat they just cause your blood to boil. My advice is to not just walk away with the packet…. make them unpack it and check each item yourself.
Kentucky Fried Chicken | Fast Foods | KFC | Kentucky Fried Chicken Head Office
Me, my boyfriend and a friend went to KFC Benoni Northmead 25 April about 9.30 am and bought kfc apon ariving at home we where greeted by 3 orders of stale cold chips after putting the chips aside we continued with our meal just to beonce again greeted by stomach cramps and nausea.Wish kfc would employ staff that werent to lazy to just prepare fresh food.BUT HEY MANAGEMENT WILL NEVER SUFFER FROM THIS ISSUE AND THATS WHY THIS ISSUE WILL MORE THAN LIKELY BE BRUSHED ASIDE AND LOOKED OVER.THEY WERE NOT THE ONES SUFFERING FROM THE CRAMPS AND NAUSEA NORE WAS IT THEIR MONEY THAT WAS WASTED SO AS A CUSTOMER THIS IS AS GOOD AS IT GETS….Once again as the saying goes when the cats away the mice will play!! I would just like to thank the “MANAGERS” again for reminding me why we pay people for the great and super services we recieve, and giving jobs to people that realy want and need them……….pull your socks up!! remember no clients no money!!!!! Try living up to your adverts, promises and sloganes.
Kentucky Fried Chicken | Fast Foods | KFC | Kentucky Fried Chicken Head Office
You people need to dry your eyes, and learn to spell.
KFC is not listening to your comments – they really do not care.
If you want change, start with yourself. Don’t buy from KFC. Yes, it’s just that simple.
If you want to complain, speak directly with the branch manager, and then complain on Hellopeter, like regular folks.
Really, the fact that someone needs to tell you this..
Hopefully these words will penetrate your skulls. Lol.
Thabazimbi KFC is swak .Daar is net nooit voldoende hoender wat gereed is vir verkope nie. Mense staan in lang toue .n` Mens sien nooit die eienaar nie.. Dis alles behalwe die diens wat KFC se minimum dienslewering vereis.
As dit nie was dat ek so lief vir KFC was nie het ek hierdie KFC in sy M&^& gestuur.